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Computer World Services
Computer World Services

60 Computer World Services Program Management Jobs Hiring Near You

Computer World Services

Incident Support Manager

Ashburn, VA · On-site

$95K - $145K/yr

Lead incident management and restoration efforts. * Coordinate response teams during major outages ... Computer World Services is an affirmative action and equal employment opportunity employer. Current ...

Computer World Services

IL · On-site

$105K - $135K/yr

S. Army Transportation Command (ARTRANS) C4ISR and distribution operations, managing routers ... IND1 Computer World Services is an affirmative action and equal employment opportunity employer.

Computer World Services

Network Operations Lead

Ashburn, VA · On-site

$130K - $210K/yr

Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to ...

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    Infographic showing various Program Management job openings at Computer World Services in the United States as of August 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 77% Physical, 8% Hybrid, and 15% Remote job distribution.

    Incident Support Manager

    Computer World Services

    Ashburn, VA • On-site

    $95K - $145K/yr

    Full-time

    Re-posted 25 days ago

    Job description

    CWS seeks an Incident Support Manager to direct incident management operations for the U.S. Customs and Border Protection's (CBP) Network Operations Center (NOC) contract. The Incident Support Manager directs incident management operations, ensuring timely response and resolution of network disruptions affecting CBP mission systems.
    Duties & Responsibilities
    • Lead incident management and restoration efforts.
    • Coordinate response teams during major outages or critical events.
    • Ensure proper documentation, root cause tracking, and reporting.
    • Liaise with CBP Incident Managers and senior leadership.
    • Drive continual service improvement through process evaluation

    Required Qualifications
    • Bachelor's in IT or related field.
    • 10+ years in IT operations or network incident management.
    • ITIL v3 and Certified Incident Manager (CIM) certifications.

    Preferred Qualifications
    • CCNA or CCNP certification.
    • Prior DHS or CBP network operations experience.

    Place of Performance
    • Springfield and Ashburn, VA (with possible travel to Orlando, FL, and other CBP facilities).

    Clearance
    • Must have favorably passed a full five (5) year background investigation (BI) required by CBP policies and procedures for employment prior to beginning work with CBP.

    $95,000 - $145,000 a year
    The offered rate will be based on the selected candidate's knowledge, skills, abilities and/or experience and in consideration of internal parity. The posted range is appropriate for a typical candidate meeting, at a minimum, all the core requirements of the position.
    Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.
    Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at [email protected]
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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