ZipRecruiter

Log In

Circle
Circle

60 Circle Customer Service Representative Jobs Hiring Near You

Circle

Manager, Know Your Customer

New York, NY · On-site +1

Circle's platform includes the world's largest regulated stablecoin network anchored by USDC ... Manage case volumes across workflows to ensure timely execution and consistent adherence to service ...

Circle

Manager, Know Your Customer

Florence, IN

Circle's platform includes the world's largest regulated stablecoin network anchored by USDC ... Manage case volumes across workflows to ensure timely execution and consistent adherence to service ...

Circle

Manager, Know Your Customer

Boston, IN

Circle's platform includes the world's largest regulated stablecoin network anchored by USDC ... Manage case volumes across workflows to ensure timely execution and consistent adherence to service ...

Circle

Circle's platform includes the world's largest regulated stablecoin network anchored by USDC ... Manage case volumes across workflows to ensure timely execution and consistent adherence to service ...

Circle

Circle's platform includes the world's largest regulated stablecoin network anchored by USDC ... Manage case volumes across workflows to ensure timely execution and consistent adherence to service ...

Circle

Manager, Know Your Customer

Washington, DC

Circle's platform includes the world's largest regulated stablecoin network anchored by USDC ... Manage case volumes across workflows to ensure timely execution and consistent adherence to service ...

Circle

Manager, Know Your Customer

Miami, IN

Circle's platform includes the world's largest regulated stablecoin network anchored by USDC ... Manage case volumes across workflows to ensure timely execution and consistent adherence to service ...

Circle

Manager, Know Your Customer

Nashville, IN

Circle's platform includes the world's largest regulated stablecoin network anchored by USDC ... Manage case volumes across workflows to ensure timely execution and consistent adherence to service ...

Circle

Manager, Know Your Customer

Atlanta, IN

Circle's platform includes the world's largest regulated stablecoin network anchored by USDC ... Manage case volumes across workflows to ensure timely execution and consistent adherence to service ...

Circle

Principal Product Manager

Miami, IN

$200K - $260K/yr

As a Principal Product Manager at Circle, you will own the strategy and execution of our customer ... Represent onboarding and platform priorities across senior forums, influencing strategy and ...

Circle

Principal Product Manager

Washington, DC

$200K - $260K/yr

As a Principal Product Manager at Circle, you will own the strategy and execution of our customer ... Represent onboarding and platform priorities across senior forums, influencing strategy and ...

Circle

$200K - $260K/yr

As a Principal Product Manager at Circle, you will own the strategy and execution of our customer ... Represent onboarding and platform priorities across senior forums, influencing strategy and ...

Circle

Principal Product Manager

Los Angeles, CA

$200K - $260K/yr

As a Principal Product Manager at Circle, you will own the strategy and execution of our customer ... Represent onboarding and platform priorities across senior forums, influencing strategy and ...

Circle

$200K - $260K/yr

As a Principal Product Manager at Circle, you will own the strategy and execution of our customer ... Represent onboarding and platform priorities across senior forums, influencing strategy and ...

Circle

Principal Product Manager

Columbus, IN

$200K - $260K/yr

As a Principal Product Manager at Circle, you will own the strategy and execution of our customer ... Represent onboarding and platform priorities across senior forums, influencing strategy and ...

Circle

Principal Product Manager

Florence, IN

$200K - $260K/yr

As a Principal Product Manager at Circle, you will own the strategy and execution of our customer ... Represent onboarding and platform priorities across senior forums, influencing strategy and ...

Circle

Principal Product Manager

Atlanta, IN

$200K - $260K/yr

As a Principal Product Manager at Circle, you will own the strategy and execution of our customer ... Represent onboarding and platform priorities across senior forums, influencing strategy and ...

Circle

Principal Product Manager

Austin, IN

$200K - $260K/yr

As a Principal Product Manager at Circle, you will own the strategy and execution of our customer ... Represent onboarding and platform priorities across senior forums, influencing strategy and ...

Circle

Principal Product Manager

Nashville, IN

$200K - $260K/yr

As a Principal Product Manager at Circle, you will own the strategy and execution of our customer ... Represent onboarding and platform priorities across senior forums, influencing strategy and ...

Circle

Principal Product Manager

Salt Lake City, UT

$200K - $260K/yr

As a Principal Product Manager at Circle, you will own the strategy and execution of our customer ... Represent onboarding and platform priorities across senior forums, influencing strategy and ...

next page

Showing results 1-20

All JobsCircle JobsCircle Customer Service Representative Jobs

Circle Jobs Information

What is it like to work at Circle?

Circle is a technology company that prioritizes innovation, collaboration, and customer-centricity, fostering a culture of openness and transparency among its employees.

The company's structure is decentralized, with teams working independently to develop and maintain its suite of financial services products, including the popular Circle Pay app. Circle's work environment is designed to be flexible and adaptable, with employees working remotely and having access to cutting-edge technology and tools.

Working at Circle may appeal to individuals who are passionate about shaping the future of digital payments and financial services, as the company offers opportunities to work on complex problems, collaborate with a global team, and contribute to the development of innovative products that are used by millions of people worldwide.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Circle?
What are the most popular categories at Circle?
Infographic showing various Customer Service Representative job openings at Circle in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 53% Physical, and 47% Remote job distribution.
Manager, Know Your Customer

Manager, Know Your Customer

Circle

New York, NY • On-site, Remote

Full-time

Posted 17 days ago

Job description

Circle (NYSE: CRCL) is one of the world's leading internet financial platform companies, building the foundation of a more open, global economy through digital assets, payment applications, and programmable blockchain infrastructure. Circle's platform includes the world's largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet. Enterprises, financial institutions, and developers use Circle to power trusted, internet-scale financial innovation. Learn more at circle.com.
What you'll be part of:
Circle is committed to visibility and stability in everything we do. As we grow as an organization, we're expanding into some of the world's strongest jurisdictions. Speed and efficiency are motivators for our success and our employees live by our company values: High Integrity, Future Forward, Multistakeholder, Mindful, and Driven by Excellence. We have built a flexible work environment where new ideas are encouraged and everyone is a stakeholder.
Circle is looking for a Manager, Know Your Customer (KYC) to join its Compliance Operations team and oversee the day-to-day management and operation of Circle's KYC team. The team is responsible for leading a regional team conducting all aspects of B2B customer onboarding, including enhanced due diligence, and periodic reviews.
What you'll work on:
  • Overseeing customer KYC, onboarding and periodic review processes specialized due diligence , including the documentation of policies, procedures.
  • Manage case volumes across workflows to ensure timely execution and consistent adherence to service-level agreements (SLAs)
  • Oversee the drafting quality of Customer Risk Acceptance memos by delivering constructive feedback that drives comprehensive risk identification, sound mitigations, and crisp, decision-ready writeups
  • Lead and develop a team of KYC analysts, driving quality, consistency, and risk-based decision-making across onboarding and review activities.
  • Lead customer compliance walkthroughs and reviews of clients' programs and controls, identify gaps/deficiencies, while partnering constructively with stakeholders to deliver a strong customer experience.
  • Identify, design, and implement AI-driven enhancements to KYC workflows to improve efficiency, scalability, and analytical rigor
  • Collaborating with Commercial teams and acting as a point of escalation for complex issues.
  • Ensure the highest standards of documentation, audit readiness, and quality assurance across all onboarding and periodic review processes
  • Partnering with Circle's engineering and product teams to ensure Compliance Operations is supported with the most effective tools and technological support.
  • Monitor regulatory, enforcement, and industry developments in the digital asset ecosystem, proactively adapting KYC and AML processes
  • Build strong cross-functional partnerships with QA, Monitoring & Testing, Audit, and exam teams.

What you'll bring to Circle:
  • 10+ years of relevant experience in AML and KYC reviews for corporate customers, including designing, managing, and implementing scalable KYC processes and governance frameworks.
  • 3+ years of experience managing teams of analysts, driving performance, quality, and operational excellence.
  • 2+ years of relevant crypto experience
  • Demonstrated experience leveraging AI-enabled tools within compliance or KYC workflows, with the ability to implement responsible AI-driven enhancements while maintaining regulatory defensibility and strong internal controls.
  • A passion for harnessing the power of digital currency, blockchain technology, and emerging technologies - including AI - to modernize financial crime compliance operations.
  • An innovative and solution-oriented mindset, with a track record of identifying inefficiencies and implementing practical, technology-driven improvements.
  • Proven ability to collaborate cross-functionally with Product, Engineering, and Business stakeholders to operationalize compliance requirements into scalable systems.
  • Experience and comfort operating in a rapidly evolving regulatory and technological environment, with the agility to adapt to change and continuously upskill.
  • Strong leadership, relationship management, and project management skills, with the ability to drive initiatives from concept through implementation.
  • Strong executive presence and communication skills, with the ability to engage effectively with internal and external stakeholders.
  • Experience in RegTech, FinTech, consulting, or digital asset environments preferred.
  • CAMS, CFCS, CFE, or similar certification preferred.
  • Proficiency in Google Workspace, Slack, and Mac environment; familiarity with AI-assisted research or workflow tools strongly preferred.
  • Bachelor's degree required; quantitative, technical, or data-oriented degree preferred.

Circle is on a mission to create an inclusive financial future, with transparency at our core. We consider a wide variety of elements when crafting our compensation ranges and total compensation packages.
Starting pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations.
Base Pay Range: $145,000 - $192,500
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, or any other protected status required by the laws in the locations where we hire. Additionally, Circle participates in the E-Verify Program in certain locations, as required by law.
Should you require accommodations or assistance in our interview process because of a disability, please reach out to accommodations@circle.com for support. We respect your privacy and will connect with you separately from our interview process to accommodate your needs.
#LI-Remote

Apply