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70 Chenega Security Control Center Operator Jobs Hiring Near You

DK Security, Inc

Control Center Operator

Lansing, MI

$20 - $27.15/hr

While employees are hired and employed by DK Security, they are assigned to Central Control, the Security Operations Center supporting State of Michigan facilities. Operators work alongside State of ...

National Grid

Control Center Operator

Liverpool, NY · On-site

$98K - $120K/yr

National Grid is hiring a System Operator for our Distribution Electric Control Center department ... Monitor security and other alarms for stations and other Company facilities. * Record readings, log ...

National Grid

Control Center Operator

Liverpool, NY

$98K - $120K/yr

National Grid is hiring a System Operator for our Distribution Electric Control Center department ... Monitor security and other alarms for stations and other Company facilities. * Record readings, log ...

Stephens

Control Center Operator

Little Rock, AR · On-site

$40K/yr

Ability to pass state and FBI background checks is required for Security positions. A felony conviction or class A misdemeanors may prevent a candidate from meeting the minimum requirements to be ...

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Chenega Jobs Information

What is it like to work at Chenega?

Chenega is a Native American-owned company that values diversity, inclusion, and community involvement, fostering a culture of respect and collaboration among its employees.

As a leading provider of professional services, Chenega offers a dynamic work environment with opportunities to work on various projects, including IT, cybersecurity, and consulting, with a team structure that emphasizes collaboration and knowledge sharing. The company's mission is to provide high-quality services to its clients while promoting economic growth and self-sufficiency in Native American communities.

Working at Chenega may appeal to candidates who are interested in contributing to a socially responsible organization, developing their skills in a fast-paced and dynamic environment, and being part of a team that values diversity and community involvement.
What are the most popular jobs at Chenega?
What are the most popular categories at Chenega?
Infographic showing various Security Control Center Operator job openings at Chenega in the United States as of June 2026, with employment types broken down into 78% Full Time, 11% Part Time, 3% Temporary, and 8% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution.
Control Centre Operator

Control Centre Operator

Allied Universal

Mississauga, ON

CA$20/hr

Full-time

Medical, Dental, Vision, Life

Posted 15 days ago

Allied Universal rating

5.6

Company rating: 5.6 out of 10

Based on 2,493 frontline employees who took The Breakroom Quiz

70th of 106 rated security

Job description

Overview

Company Overview:

We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full-time positions!

Start your phenomenal career with Allied Universal today!


Job Description
The Control Centre Operator for our National Communications Centre will be responsible for intake, triage and escalation of all types of incidents reported to the center, with the assistance of the Supervisor. The Operator will also be responsible for documentation and data entry, monitoring various systems and responding to email and telephone calls in a professional and timely manner.
Job Title: Control Centre Operator
Location: Mississauga, ON
Pay rate: $20.00 per hour
Type: Full Time & Part time
Positions: 2 Full time & 2 Part time openings
Successful candidates must be available to work the above rotational schedules and shift timings.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
The Control Centre Operator will be responsible for managing team members in a call center environment.
  • Answer incoming calls and respond to emails.
  • Accurate and timely dispatching of alarm calls (internal and external)
  • Handle customer inquiries both over the phone and by email
  • Enter new client locations / information into system(s);
  • Informs clients (internal & external) by explaining procedures; answering questions; providing information.
  • Identify and Escalate priority issues, critical incidents and escalate as per procedure
  • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures
  • Route calls to appropriate area/department.
  • Ensure training manual is updated with new procedures/functions
  • Follow up with customer (internal & external) calls/emails as / when necessary
  • Create monthly client reports
  • Accurate bi-weekly payroll reporting
  • Create and distribute daily internal reports / shift reports / weekly reports
  • Scheduling of staff (manage time off, sick days accurately)
  • Assist in training new operators
  • Maintain database and manuals (Procedural manual, subcontractor list etc.)
  • Assist in managing employee performance ( job performance issues, compliments/complaints)
  • Completion of Annual Employee Reviews (members under each team lead)
  • Employee Access cards - printing and providing quality assurance, assist with distribution
  • *Remote Video Monitoring - key function/role to be determined
  • Other job functions as assigned by immediate manager or Senior Director
QUALIFICATIONS
  • Prior call center and Customer Service experience
  • Ability to work independently
  • Written and Oral Communication
  • Data Entry / Attention to Detail
  • Ability to think strategically
  • Ability to motivate immediate team members
  • Ability to reason through complex problems and reach sound decisions
  • Able to effectively multi-task
  • People management skills
  • Ability to work in a stressful environment
  • Ability to motivate and encourage others
  • Prior security-related experience. (preferred)
  • 911 or Police Foundations training, preferred
  • Prior experience in managing a team, call center environment (preferred but not required)
EDUCATION:
  • High School Diploma or equivalent
  • Proficient in computer applications
BENEFITS:
  • Opportunities for career growth and advancement.
  • Paid training and development programs.
Disclaimer:
As part of our standard hiring process, all candidates being considered for employment with Allied Universal are required to undergo a background check. This background check may include, but is not limited to, criminal history, employment verification, education verification, and professional references

Closing

Allied Universal® is an inclusive and equitable employer, encouraging applications from qualified women and men including persons with disabilities, members of visible minorities, and Aboriginal persons.


Requisition ID
2026-1597567

What Allied Universal employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Allied Universal

Sourced by ZipRecruiter

Allied Universal® is a leading security and facility services company. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Our excellence starts with our local leadership and local presence. Operating in more than 90 countries, our global workforce of approximately 800,000 people. Employees help to deliver our promise globally and locally: keeping people safe so our customers and communities can thrive. As we build the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal brand, and our international business operates under the G4S brand.

Industry

Investigation and physical security services, chemical manufacturing and real estate

Company size

10,000+ Employees

Headquarters location

Santa Ana, CA, US

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