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CenturyLink
CenturyLink

60 Centurylink Customer Service Jobs Hiring Near You

CenturyLink

Sales & Care Representative

San Marcos, TX · On-site

Our combination of business and residential service solutions - including home and wireless voice solutions and digital television - provide innovative solutions to our customers. CenturyLink is ...

CenturyLink

Outside Plant Engineer

North Platte, NE · On-site

Our combination of business and residential service solutions - including home and wireless voice solutions and digital television - provide innovative solutions to our customers. CenturyLink is ...

Centurylink

Outside Plant Engineer

North Platte, NE · On-site

Our combination of business and residential service solutions - including home and wireless voice solutions and digital television - provide innovative solutions to our customers. CenturyLink is ...

Centurylink

SENIOR ENGINEER

Town And Country, MO · On-site

$99K - $137K/yr

Our combination of business and residential service solutions - including home and wireless voice solutions and digital television - provide innovative solutions to our customers. CenturyLink is ...

Centurylink

Sales & Care Representative

San Marcos, TX · On-site

Our combination of business and residential service solutions - including home and wireless voice solutions and digital television - provide innovative solutions to our customers. CenturyLink is ...

CenturyLink

Outside Plant Engineer

Rochester, MN · On-site

Our combination of business and residential service solutions - including home and wireless voice solutions and digital television - provide innovative solutions to our customers. CenturyLink is ...

CenturyLink

Tech Support Representative

Des Moines, IA · On-site

Technical Support Representative CenturyLink is seeking upbeat customer service contact center representatives to assist current high-speed internet customers with service related issues including ...

Centurylink

Outside Plant Engineer

Rochester, MN · On-site

Our combination of business and residential service solutions - including home and wireless voice solutions and digital television - provide innovative solutions to our customers. CenturyLink is ...

CenturyLink

SENIOR ENGINEER

Town And Country, MO · On-site

$99K - $137K/yr

Our combination of business and residential service solutions - including home and wireless voice solutions and digital television - provide innovative solutions to our customers. CenturyLink is ...

Centurylink

Tech Support Representative

Des Moines, IA · On-site

Technical Support Representative CenturyLink is seeking upbeat customer service contact center representatives to assist current high-speed internet customers with service related issues including ...

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CenturyLink Jobs Information

Do workers at CenturyLink get paid breaks?

Yes. Most people get paid breaks.
67% of people say they get paid breaks.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and December 2025.

Does CenturyLink pay people when they’re sick?

Yes. Most people get paid when they’re sick.
88% of people say they would get paid if they were sick but scheduled to work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and December 2025.

At CenturyLink, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
40% of people say they have to use vacation days when they’re out sick.
Based on data from 5 people who took the Breakroom Quiz between July 2025 and August 2026.

Is the health insurance from CenturyLink affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 8 people who took the Breakroom Quiz between April 2025 and August 2026.

Do people get paid time off at CenturyLink?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 5 people who took the Breakroom Quiz between July 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 0% of people with changing schedules find out their shifts one week or less ahead of time.
  • 80% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 20% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 5 people who took the Breakroom Quiz between January 2025 and August 2026.

Do workers at CenturyLink worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and August 2026.

Do CenturyLink workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
43% report that they don’t have enough control over which shifts they work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and September 2025.

How easy is it to get time off at CenturyLink?

Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and August 2026.

Do CenturyLink managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and August 2026.

Do jobs at CenturyLink spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and August 2026.

How easy is it to take sick days at CenturyLink?

Most people find it easy to take sick days.
80% of people report that it’s easy to take time off if they are sick.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and December 2025.

Is working at CenturyLink good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
40% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at CenturyLink feel treated with respect by their managers?

Most people feel treated with respect by their managers.
89% of people say they’re treated with respect by their managers.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at CenturyLink get to take their breaks without interruption?

Most people get breaks without interruption.
70% of people report that they get to take their breaks without interruption.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and August 2026.

Is it stressful to work at CenturyLink?

Some people feel stressed here.
57% of people say they often feel stressed at work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at CenturyLink enjoy their jobs?

Only some people enjoy their job.
44% of people report they don’t enjoy their job.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at CenturyLink recommend working with their team?

Not many people recommend working with their team.
73% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people get enough training when they start at CenturyLink?

Most people got enough training when they started.
75% of people report they got enough training when they started working here.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people get support to advance at CenturyLink?

Only some people are given support to advance their career here.
In the last year, 56% of people report not being given support to advance their career here.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people think CenturyLink’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and August 2026.

Do workers feel well informed about how CenturyLink is doing?

Most people feel well informed about how the company is doing.
67% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and August 2026.

What are the most popular job types at Centurylink?

    What are the most popular jobs at Centurylink?

    What are the most popular categories at Centurylink?

    Sales & Care Representative

    CenturyLink

    San Marcos, TX • On-site

    Full-time

    Re-posted 7 days ago

    CenturyLink rating

    7.8

    Company rating: 7.8 out of 10

    Based on 11 frontline employees who took The Breakroom Quiz

    36th of 101 rated telecommunications companies

    Job description

    Company Description

    CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions - including home and wireless voice solutions and digital television - provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future.

    Come join the CenturyLink family and be a part of something special!

    Job Description

    As a successful Sales and Care Representative you will be working in a call center promoting and selling CenturyLink products and services to residential customers. In this exciting and fast paced position you will be responsible for the following:

    Perfect the customer experience by providing excellent service on every call

    Receive inbound calls from CenturyLink residential customers

    Meet required sales objectives by selling CenturyLink products and services 

    Consult with customers to gather information and make recommendations for their communication and entertainment needs 

    Use various computer systems & screens simultaneously to process sales and service orders 

    Build and maintain strong customer rapport 

    Consult, multi-task, and problem solve with the customer

    Alternate Location: San Marcos, TX (Texas)

    Qualifications

    Customer service experience and people skills is preferred. 

    Additional Information

    No Discrimination. We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Any offer of employment is contingent upon the results of a pre-employment drug test and background check.


    What CenturyLink employees say

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