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60 Carvana Field Associate Jobs Hiring Near You

Carvana

Associate Engineer, ServiceNow

Tempe, AZ · On-site

About Carvana At Carvana, we're changing the way people buy and sell cars. With an ambitious vision ... Design and build end-to-end Field Service Management solutions - Work Orders, Work Order Tasks ...

New

Carvana

Associate Engineer, ServiceNow

Tempe, AZ

About Carvana At Carvana, we're changing the way people buy and sell cars. With an ambitious vision ... Design and build end-to-end Field Service Management solutions - Work Orders, Work Order Tasks ...

New

Carvana

Associate Engineer, ServiceNow

Tempe, AZ · On-site

About Carvana At Carvana, we're changing the way people buy and sell cars. With an ambitious vision ... Design and build end-to-end Field Service Management solutions - Work Orders, Work Order Tasks ...

New

Carvana

Multi-Site Asset Protection Lead

Sacramento, CA · On-site

$70K - $73K/yr

... every associate at every site. The Area Lead will be a part of the Field Safe & Secure Team ... with Carvana's varied operational functions. Most importantly, the Area Lead will see their ...

Carvana

Multi-Site Asset Protection Lead

Fairfield, CT · On-site

$60K - $65K/yr

... every associate at every site. The Area Lead will be a part of the Field Safe & Secure Team ... with Carvana's varied operational functions. Most importantly, the Area Lead will see their ...

Carvana

Multi-Site Asset Protection Lead

Fairfield, CT · On-site

$60K - $65K/yr

... every associate at every site. The Area Lead will be a part of the Field Safe & Secure Team ... with Carvana's varied operational functions. Most importantly, the Area Lead will see their ...

Carvana

Multi-Site Asset Protection Lead

Fairfield, CT

$60K - $65K/yr

... every associate at every site. The Area Lead will be a part of the Field Safe & Secure Team ... with Carvana's varied operational functions. Most importantly, the Area Lead will see their ...

Carvana

Multi-Site Asset Protection Lead

Sacramento, CA · On-site

$70K - $73K/yr

... every associate at every site. The Area Lead will be a part of the Field Safe & Secure Team ... with Carvana's varied operational functions. Most importantly, the Area Lead will see their ...

Carvana

Multi-Site Asset Protection Lead

Fairfield, CT

$60K - $65K/yr

... every associate at every site. The Area Lead will be a part of the Field Safe & Secure Team ... with Carvana's varied operational functions. Most importantly, the Area Lead will see their ...

Carvana

Manager, Real Estate

Tempe, AZ · On-site

About Carvana If you like disrupting the norm and are looking to join a company revolutionizing an ... Lead team of Associates in site selection and market analysis, including demographic reports.

Carvana

Manager, Real Estate

Tempe, AZ · On-site

About Carvana If you like disrupting the norm and are looking to join a company revolutionizing an ... Lead team of Associates in site selection and market analysis, including demographic reports.

Carvana

Manager, Real Estate

Tempe, AZ · On-site

About Carvana If you like disrupting the norm and are looking to join a company revolutionizing an ... Lead team of Associates in site selection and market analysis, including demographic reports.

Carvana

Senior Systems Administrator, Systems Support

Tempe, AZ · On-site

$82K - $111K/yr

About Carvana At Carvana, we're changing the way people buy and sell cars. With an ambitious vision ... Serve as a trainer, mentor and coach to the Associate Systems Administrators. * Serve as a business ...

Carvana

Senior Systems Administrator, Systems Support

Tempe, AZ · On-site

$82K - $111K/yr

About Carvana At Carvana, we're changing the way people buy and sell cars. With an ambitious vision ... Serve as a trainer, mentor and coach to the Associate Systems Administrators. * Serve as a business ...

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Carvana Jobs Information

What is it like to work at Carvana?

Carvana is a company that prioritizes innovation and customer satisfaction, fostering a culture of collaboration and continuous improvement. The company's team structure is designed to be agile and flexible, with employees working in cross-functional teams to drive business results and deliver exceptional customer experiences. Working at Carvana may appeal to individuals who are passionate about disrupting traditional industries and are eager to be part of a rapidly growing company that values employee growth and development.

What makes Carvana an attractive place to work?

Carvana is a leading e-commerce platform in the automotive industry, known for its innovative approach to car buying and selling. The company's workplace culture values collaboration, innovation, and employee growth, with opportunities for professional development and career advancement in a dynamic and fast-paced environment. By joining Carvana, employees can contribute to the company's mission of revolutionizing the car-buying experience and enjoy a range of benefits, including competitive compensation and comprehensive training programs.

Do workers at Carvana get paid breaks?

Yes. Most people get paid breaks.
71% of people say they get paid breaks.
Based on data from 62 people who took the Breakroom Quiz between January 2026 and July 2026.

Does Carvana pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
51% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 138 people who took the Breakroom Quiz between July 2025 and July 2026.

At Carvana, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
73% of people say they have to use vacation days when they’re out sick.
Based on data from 64 people who took the Breakroom Quiz between January 2026 and July 2026.

Is the health insurance from Carvana affordable enough for their workers?

Most people say the health insurance costs are okay.
96% of people say the health insurance costs are okay
Based on data from 119 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get paid time off at Carvana?

Most people get paid time off work.
99% of people say they get paid time off.
Based on data from 70 people who took the Breakroom Quiz between January 2026 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 38% of people with changing schedules find out their shifts one week or less ahead of time.
  • 10% of people with changing schedules find out their shifts two weeks ahead of time.
  • 40% of people with changing schedules find out their shifts three weeks ahead of time.
  • 12% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 58 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers at Carvana worry about hours?

Most people don’t worry about getting enough hours.
85% of people report they don’t worry about getting enough hours.
Based on data from 89 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Carvana workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
67% report that they don’t have enough control over which shifts they work.
Based on data from 84 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it for Carvana workers to change shifts?

Some people find it hard to change shifts.
65% of people report that it’s hard to change shifts if they need to.
Based on data from 54 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it to get time off at Carvana?

Most people find it easy to get time off.
70% of people report it’s easy to get time off.
Based on data from 121 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Carvana managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
36% of people say their manager changes their shift schedule at the last minute.
Based on data from 87 people who took the Breakroom Quiz between July 2025 and July 2026.

Do jobs at Carvana spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 87 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to take sick days at Carvana?

Most people find it easy to take sick days.
70% of people report that it’s easy to take time off if they are sick.
Based on data from 63 people who took the Breakroom Quiz between January 2026 and July 2026.

Is a Carvana job good for students?

Only some students say this is a good place to work if you’re studying.
67% of students report this isn’t a good place to work if you’re studying.
Based on data from 18 people who took the Breakroom Quiz between November 2024 and June 2026.

Is working at Carvana good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
44% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 45 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Carvana feel treated with respect by their managers?

Most people feel treated with respect by their managers.
77% of people say they’re treated with respect by their managers.
Based on data from 62 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people at Carvana get to take their breaks without interruption?

Most people get breaks without interruption.
75% of people report that they get to take their breaks without interruption.
Based on data from 61 people who took the Breakroom Quiz between January 2026 and July 2026.

Is it stressful to work at Carvana?

Most people feel stressed out here.
70% of people say they often feel stressed out at work.
Based on data from 64 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people at Carvana enjoy their jobs?

Most people enjoy their job.
73% of people report they enjoy their job.
Based on data from 129 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Carvana recommend working with their team?

Only some people recommend working with their team.
52% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 71 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people get enough training when they start at Carvana?

Some people didn’t get enough training when they started.
53% of people report they didn’t get enough training when they started working here.
Based on data from 64 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people get support to advance at Carvana?

Only some people are given support to advance their career here.
In the last year, 56% of people report not being given support to advance their career here.
Based on data from 62 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people think Carvana’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
84% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 62 people who took the Breakroom Quiz between January 2026 and June 2026.

Do workers feel well informed about how Carvana is doing?

Only some people feel well informed about how the company is doing.
46% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 63 people who took the Breakroom Quiz between January 2026 and July 2026.
What other companies are hiring for Field Associate jobs?
What are the most popular jobs at Carvana?
What are the most popular categories at Carvana?
Infographic showing various Field Associate job openings at Carvana in the United States as of July 2026, with employment types broken down into 58% Full Time, 35% Part Time, and 7% Nights. Highlights an 99% Physical, and 1% Remote job distribution.
Associate Engineer, ServiceNow

Associate Engineer, ServiceNow

Carvana

Tempe, AZ • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 2 days ago

Carvana rating

6.9

Company rating: 6.9 out of 10

Based on 274 frontline employees who took The Breakroom Quiz

161st of 727 rated retailers

Job description

About Carvana
At Carvana, we're changing the way people buy and sell cars. With an ambitious vision and a fundamentally different approach designed to be fun, fast, and fair, Carvana became the fastest-growing automotive retailer in history. We expanded nationally, went public on the New York Stock Exchange, sold our 1 millionth car, and reached the Fortune 500, all in just eight years.
Today, with 4 million retail customers and counting, Carvana is both the fastest-growing and the most profitable public automotive retailer, and we're just getting started. We continue to raise the bar for our customers as we tackle the enormous opportunity still ahead in the largest consumer vertical.
Working here means being part of a team that embraces change, celebrates creative problem solving, and always strives to be better. At Carvana, you'll have the opportunity to take on meaningful challenges, learn quickly, and help shape the future of automotive retail. If you're driven to grow and make an impact as part of a collaborative team, you'll fit right in. Learn more about what it's like to work here from the people that already do.
THIS IS A 100% ON-SITE POSITION (Monday through Friday)
About the team and position
The ServiceNow Engineer plays a crucial role in the design, development, and management of ServiceNow solutions that optimize business processes and deliver real value to the Carvana family. In this role, you'll work closely with cross-functional partners to build workflows and automation that align with organizational goals, meet security and compliance standards, and deliver incremental business value. In return for your hard work, you'll have the opportunity to grow at one of the fastest-moving and most creative technology companies around - helping us promote a life-changing product and develop a world-class team every day.
What you'll be doing
  • Collaborate with stakeholders to design scalable ServiceNow solutions across ITSM, CSM, ITOM, FSM and Asset Management (HAM/SAM).
  • Configure and enhance core ITSM processes - incident, change, problem, and request management.
  • Design and implement Customer Service Management (CSM) solutions, including case management, the Configurable / CSM Workspace, account and contact data models, and omni-channel intake across email, chat, portal, and phone.
  • Design and build end-to-end Field Service Management solutions - Work Orders, Work Order Tasks, Assignments, Dispatching, Scheduling, Skills Management, Planned Maintenance, and Crew Operations.
  • Configure Dynamic Scheduling, Optimization Policies, and Territory Planning, and extend the Agent Mobile App (online/offline) for field technicians.
  • Build and maintain Service Catalog content - catalog items, record producers, order guides, variable sets, client scripts, and UI policies.
  • Develop self-service experiences on Service Portal and Employee Center / Employee Center Pro - widgets, pages, themes, content publishing, and unified navigation.
  • Design Virtual Agent conversational experiences - topics, NLU, and topic flows - for catalog and case/incident deflection across web, mobile, and messaging channels.
  • Automate processes with Flow Designer (flows, subflows, and custom actions) and orchestrate cross-system integration through Integration Hub spokes.
  • Design and build custom scoped applications on the Now Platform / App Engine - tables, business rules, client scripts, UI policies, and ACLs - following scoped-application best practices.
  • Develop server-side logic and reusable Script Includes, and build and consume REST and SOAP web services (Scripted REST APIs, Table API, Import Set API) for inbound and outbound integration.
  • Deliver ITOM capabilities - Discovery, Service Mapping, Event Management, and CMDB health - including MID Server install, configuration, clustering, and credential/TLS handling.
  • Manage Hardware Asset Management (HAM) across the full lifecycle (procurement to retirement), including model normalization and reconciliation of assets to CMDB CIs, and support software asset and license compliance.
  • Translate business needs into functional and technical designs aligned with ITIL and enterprise standards.
  • Own release management across instances - update sets and the Application Repository for code promotion, instance cloning (clone profiles, data preservers), and upgrades/patching with skip-list remediation and regression testing.
  • Partner with QA, DevOps, and support teams to troubleshoot issues and improve platform performance.
  • Document solution architectures and create user guides and training for business and technical users.
  • Perform core platform administration - users, groups, roles, ACLs, system
  • properties, scheduled jobs, plugin activation, and instance health - across all environments.
  • Champion development best practices (coding standards, peer review, performance-conscious scripting, out-of-the-box-first design) and uphold platform governance and access controls.

What you should have
  • 4+ years of hands-on ServiceNow development, architecture, and delivery across ITSM, CSM, FSM, ITOM, and HAM - including scoped application development and AI-enabled workflows - aligned with ITIL practices.
  • Certified ServiceNow professional: CSA, CAD, CIS-ITSM, CIS-CSM.
  • Practical experience configuring FSM for dispatching, scheduling, and mobile workforce automation.
  • Strong server-side and integration development - Script Includes, Business Rules, GlideRecord, Flow Designer, Integration Hub/spokes, and REST/SOAP and Scripted REST APIs (Table, Import Set).
  • Experience designing Virtual Agent conversational flows (topics and NLU) and applying AI / Now Assist to automate service operations.
  • Able to lead solution design workshops, translate requirements into scalable architectures, and manage the full SDLC in Agile delivery.
  • Expertise in ITOM - Discovery and CMDB design - for operational visibility and service health.
  • Strong understanding of CSDM, data modeling, and platform performance optimization.
  • Hands-on CSM implementation, including case management, the CSM/Configurable Workspace, and account and contact data models.
  • Proficiency building Service Catalog content and developing Service Portal and Employee Center experiences.
  • Demonstrated experience developing custom scoped applications on App Engine.
  • Practical experience with MID Server setup, clustering, and troubleshooting, plus core platform administration; CIS-Discovery or CIS-Hardware Asset Management certification a plus.
  • Hands-on application lifecycle management: update sets and the Application Repository, instance cloning, and platform upgrade/patch cycles with skip-list remediation.
  • Solid Hardware Asset Management (HAM) experience, including lifecycle tracking, reconciliation, and procurement integration.

What we'll offer in return
  • Full-Time Salary Position with a competitive salary.
  • Medical, Dental, and Vision benefits.
  • 401K with company match.
  • A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more.
  • A great wellness program to keep you healthy and happy both physically and mentally.
  • Access to opportunities to expand your skillset and share your knowledge with others across the organization.
  • A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
  • A seat in one of the fastest-growing companies in the country.

Other requirements
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
  • Must be able to read, write, speak, and understand English.

Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
Legal stuff
Hiring is contingent on passing a complete background check. This role is eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What Carvana employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Carvana logo

About Carvana

Sourced by ZipRecruiter

At Carvana, we sell cars, but we're not salespeople. Since 2013, we've been making it our mission to change the way people buy cars. We saw a huge problem with how much it can suck to buy a car the traditional way, so we committed ourselves to tackling one of the largest, yet-to-be-disrupted markets in the world - the $1T per year U.S. car market (yes, that's $Trillion with a "T").

Industry

Automobile dealers

Company size

5,001 - 10,000 Employees

Headquarters location

Tempe, AZ, US

Year founded

2011

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