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Carter's
Carter's

84 Carters Customer Service Jobs Hiring Near You

Carter's

Seasonal Associate

Deer Park, NY · On-site

$16 - $18.25/hr

A Carter's career doesn't feel like a job. It feels like connections, between customers, teams, and ... A positive and solutions-oriented mindset Demonstrated customer service and engagement skills ...

Carter's

Seasonal Associate

Jackson Heights, NY

$16 - $18.25/hr

A Carter's career doesn't feel like a job. It feels like connections, between customers, teams, and ... A positive and solutions-oriented mindset Demonstrated customer service and engagement skills ...

Carter's

Seasonal Associate

Vacaville, CA

$16 - $18.25/hr

A Carter's career doesn't feel like a job. It feels like connections, between customers, teams, and ... A positive and solutions-oriented mindset Demonstrated customer service and engagement skills ...

Carter's

Seasonal Associate

London, ON

$17.60/hr

A Carter's career doesn't feel like a job. It feels like connections, between customers, teams, and ... A positive and solutions-oriented mindsetDemonstrated customer service and engagement ...

New

Carter's

Seasonal Associate

Surrey, BC · On-site

$18.25/hr

A Carter's career doesn't feel like a job. It feels like connections, between customers, teams, and ... A positive and solutions-oriented mindsetDemonstrated customer service and engagement ...

Carter's

Seasonal Associate

Burnaby, BC · On-site

$18.25/hr

A Carter's career doesn't feel like a job. It feels like connections, between customers, teams, and ... A positive and solutions-oriented mindsetDemonstrated customer service and engagement ...

Carter's

Seasonal Associate

Sault Sainte Marie, ON · On-site

$17.60/hr

A Carter's career doesn't feel like a job. It feels like connections, between customers, teams, and ... A positive and solutions-oriented mindsetDemonstrated customer service and engagement ...

Carter's

Seasonal Associate

Hamilton, ON

$17.60/hr

A Carter's career doesn't feel like a job. It feels like connections, between customers, teams, and ... A positive and solutions-oriented mindsetDemonstrated customer service and engagement ...

Carter's

Seasonal Associate

Saint Catharines, ON · On-site

$17.60/hr

A Carter's career doesn't feel like a job. It feels like connections, between customers, teams, and ... A positive and solutions-oriented mindsetDemonstrated customer service and engagement ...

Carter's

Seasonal Associate

Prince George, BC · On-site

$18.25/hr

A Carter's career doesn't feel like a job. It feels like connections, between customers, teams, and ... A positive and solutions-oriented mindsetDemonstrated customer service and engagement ...

Carter's

Seasonal Associate

Ottawa, ON

$18.20/hr

A Carter's career doesn't feel like a job. It feels like connections, between customers, teams, and ... A positive and solutions-oriented mindsetDemonstrated customer service and engagement ...

New

Carter's

Seasonal Associate

Cookstown, ON · On-site

$17.60/hr

A Carter's career doesn't feel like a job. It feels like connections, between customers, teams, and ... A positive and solutions-oriented mindsetDemonstrated customer service and engagement ...

Carter's

$18.25/hr

A Carter's career doesn't feel like a job. It feels like connections, between customers, teams, and ... A positive and solutions-oriented mindsetDemonstrated customer service and engagement ...

Carter's

Seasonal Associate

Burlington, ON

$17.60/hr

A Carter's career doesn't feel like a job. It feels like connections, between customers, teams, and ... A positive and solutions-oriented mindsetDemonstrated customer service and engagement ...

Carter's

Seasonal Associate

Barrie, ON · On-site

$17.60/hr

A Carter's career doesn't feel like a job. It feels like connections, between customers, teams, and ... A positive and solutions-oriented mindsetDemonstrated customer service and engagement ...

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Showing results 61-80

All JobsCarters Customer Service Jobs

Carter's Jobs Information

Do workers at Carter's get paid breaks?

Sometimes. Only some people get paid breaks.
65% of people say they don’t get paid breaks.
Based on data from 69 people who took the Breakroom Quiz between July 2025 and July 2026.

Does Carter's pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
84% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 68 people who took the Breakroom Quiz between August 2025 and August 2026.

At Carter's, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
88% of people say they have to use vacation days when they’re out sick.
Based on data from 33 people who took the Breakroom Quiz between August 2025 and August 2026.

Are part-time workers able to get health insurance from Carter's?

Only some people who work part-time can get health insurance.
63% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 19 people who took the Breakroom Quiz between November 2024 and February 2025.

Do part-time workers get paid time off at Carter's?

Most people who work part-time don’t get paid time off.
79% of people who work part-time say they don’t get paid time off
Based on data from 43 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from Carter's affordable enough for their workers?

Most people say the health insurance costs are okay.
88% of people say the health insurance costs are okay
Based on data from 50 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get paid time off at Carter's?

Some people get paid time off from work.
37% of people say they don’t get paid time off.
Based on data from 62 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 48% of people with changing schedules find out their shifts one week or less ahead of time.
  • 43% of people with changing schedules find out their shifts two weeks ahead of time.
  • 2% of people with changing schedules find out their shifts three weeks ahead of time.
  • 7% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 58 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers at Carter's worry about hours?

Some people worry about getting enough hours.
60% of people report they worry about getting enough hours.
Based on data from 62 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Carter's workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
36% report that they don’t have enough control over which shifts they work.
Based on data from 61 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it for Carter's workers to change shifts?

Some people find it hard to change shifts.
48% of people report that it’s hard to change shifts if they need to.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to get time off at Carter's?

Some people find it hard to get time off.
46% of people report it’s hard to get time off.
Based on data from 54 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Carter's managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
38% of people say their manager changes their shift schedule at the last minute.
Based on data from 58 people who took the Breakroom Quiz between August 2025 and August 2026.

Do jobs at Carter's spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 58 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to take sick days at Carter's?

Some people find it hard to take sick days.
49% of people report that it’s hard to take time off if they are sick.
Based on data from 61 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a Carter's job good for students?

Most students say this is a good place to work if you’re studying.
83% of students report this is a good place to work if you’re studying.
Based on data from 30 people who took the Breakroom Quiz between July 2025 and July 2026.

Is working at Carter's good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
36% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Carter's feel treated with respect by their managers?

Most people feel treated with respect by their managers.
76% of people say they’re treated with respect by their managers.
Based on data from 62 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Carter's get to take their breaks without interruption?

Most people get breaks without interruption.
75% of people report that they get to take their breaks without interruption.
Based on data from 68 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at Carter's?

Most people feel stressed out here.
69% of people say they often feel stressed out at work.
Based on data from 64 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Carter's enjoy their jobs?

Most people enjoy their job.
70% of people report they enjoy their job.
Based on data from 60 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Carter's recommend working with their team?

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 70 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Carter's?

Some people didn’t get enough training when they started.
53% of people report they didn’t get enough training when they started working here.
Based on data from 66 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Carter's?

Only some people are given support to advance their career here.
In the last year, 47% of people report not being given support to advance their career here.
Based on data from 68 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people think Carter's’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
77% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 57 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Carter's is doing?

Most people feel well informed about how the company is doing.
73% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 62 people who took the Breakroom Quiz between August 2025 and August 2026.

What are the most popular job types at Carters?

    What are the most popular jobs at Carters?

    What are the most popular categories at Carters?

    Infographic showing various Customer Service job openings at Carters in the United States as of August 2026, with employment types broken down into 29% Full Time, and 71% Part Time. Highlights an 100% Physical job distribution.

    Customer Service Representative

    The Carter Insurance Group, LLC

    Lexington, SC • On-site

    $35K - $40K/yr

    Full-time

    Re-posted 23 days ago

    Job description

    The Customer Service Representative at The Carter Insurance Group, LLC is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities.
    Benefits/Perks
    • Competitive Pay
    • Professional Development
    • Job Stability in a growing industry
    Responsibilities
    • Provide service to existing clients related to updating policies, providing quotes, taking payments, answering questions, providing documentation.
    • Answer customer calls and correspondence regarding new or existing insurance policies and service all claims.
    • Work with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.
    • Set appointments and/or client calls or support a producer to review existing policies, review liability limits and exposures, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals.
    • Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation.
    • Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution.
    • Review audits or policies; verify accuracy and facilitate corrections, as needed, between client and carrier.
    • Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system AMS 360.
    • Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed.
    Qualifications
    • Hold the insurance license required by your state and have a minimum of two years Commercial & Personal lines insurance account management experience as well as a Bachelor's Degree or comparable work experience.
    • Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects.
    • Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as excellent math and reading skills to perform calculations.
    • Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills, and the ability to handle difficult situations with customers and solve complex problems without direct supervision.
    • Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation.
    Employment Type: FULL_TIME

    Apply