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Carter's
Carter's

84 Carters Customer Service Jobs Hiring Near You

Carter Services

Customer Service Associate

Torrance, CA · On-site

$18 - $25/hr

Then, Carter Services, Inc. in Torrance, CA wants you as our next full-time Customer Service Associate ! At Carter Services, you'll do more than answer phones; you'll become the friendly voice our ...

Aston Carter

Customer Service Representative

Irvine, CA · On-site

$22 - $27/hr

Customer Service Specialist Position Overview The Customer Service Specialist plays a critical role ... About Aston Carter Aston Carter provides world-class corporate talent solutions to thousands of ...

Aston Carter

Customer Service Representative

Kodak, TN · On-site

$18 - $19/hr

Customer Service Representative The Representative handles a high volume of inbound and outbound ... About Aston Carter Aston Carter provides world-class corporate talent solutions to thousands of ...

Aston Carter

Customer Service Representative

Irvine, CA

$22 - $27/hr

Customer Service Specialist Position Overview The Customer Service Specialist plays a critical role ... About Aston Carter Aston Carter provides world-class corporate talent solutions to thousands of ...

Aston Carter

Customer Service Representative

Reno, NV · On-site

$18 - $19/hr

Customer Service Representative The Customer Service Representative plays a pivotal role in ... About Aston Carter Aston Carter provides world-class corporate talent solutions to thousands of ...

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All JobsCarters Customer Service Jobs

Carter's Jobs Information

Do workers at Carter's get paid breaks?

Sometimes. Only some people get paid breaks.
65% of people say they don’t get paid breaks.
Based on data from 69 people who took the Breakroom Quiz between July 2025 and July 2026.

Does Carter's pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
84% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 68 people who took the Breakroom Quiz between August 2025 and August 2026.

At Carter's, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
88% of people say they have to use vacation days when they’re out sick.
Based on data from 33 people who took the Breakroom Quiz between August 2025 and August 2026.

Are part-time workers able to get health insurance from Carter's?

Only some people who work part-time can get health insurance.
63% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 19 people who took the Breakroom Quiz between November 2024 and February 2025.

Do part-time workers get paid time off at Carter's?

Most people who work part-time don’t get paid time off.
79% of people who work part-time say they don’t get paid time off
Based on data from 43 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from Carter's affordable enough for their workers?

Most people say the health insurance costs are okay.
88% of people say the health insurance costs are okay
Based on data from 50 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get paid time off at Carter's?

Some people get paid time off from work.
37% of people say they don’t get paid time off.
Based on data from 62 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 48% of people with changing schedules find out their shifts one week or less ahead of time.
  • 43% of people with changing schedules find out their shifts two weeks ahead of time.
  • 2% of people with changing schedules find out their shifts three weeks ahead of time.
  • 7% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 58 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers at Carter's worry about hours?

Some people worry about getting enough hours.
60% of people report they worry about getting enough hours.
Based on data from 62 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Carter's workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
36% report that they don’t have enough control over which shifts they work.
Based on data from 61 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it for Carter's workers to change shifts?

Some people find it hard to change shifts.
48% of people report that it’s hard to change shifts if they need to.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to get time off at Carter's?

Some people find it hard to get time off.
46% of people report it’s hard to get time off.
Based on data from 54 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Carter's managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
38% of people say their manager changes their shift schedule at the last minute.
Based on data from 58 people who took the Breakroom Quiz between August 2025 and August 2026.

Do jobs at Carter's spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 58 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to take sick days at Carter's?

Some people find it hard to take sick days.
49% of people report that it’s hard to take time off if they are sick.
Based on data from 61 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a Carter's job good for students?

Most students say this is a good place to work if you’re studying.
83% of students report this is a good place to work if you’re studying.
Based on data from 30 people who took the Breakroom Quiz between July 2025 and July 2026.

Is working at Carter's good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
36% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Carter's feel treated with respect by their managers?

Most people feel treated with respect by their managers.
76% of people say they’re treated with respect by their managers.
Based on data from 62 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Carter's get to take their breaks without interruption?

Most people get breaks without interruption.
75% of people report that they get to take their breaks without interruption.
Based on data from 68 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at Carter's?

Most people feel stressed out here.
69% of people say they often feel stressed out at work.
Based on data from 64 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Carter's enjoy their jobs?

Most people enjoy their job.
70% of people report they enjoy their job.
Based on data from 60 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Carter's recommend working with their team?

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 70 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Carter's?

Some people didn’t get enough training when they started.
53% of people report they didn’t get enough training when they started working here.
Based on data from 66 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Carter's?

Only some people are given support to advance their career here.
In the last year, 47% of people report not being given support to advance their career here.
Based on data from 68 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people think Carter's’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
77% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 57 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Carter's is doing?

Most people feel well informed about how the company is doing.
73% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 62 people who took the Breakroom Quiz between August 2025 and August 2026.

What are the most popular job types at Carters?

    What are the most popular jobs at Carters?

    What are the most popular categories at Carters?

    Infographic showing various Customer Service job openings at Carters in the United States as of August 2026, with employment types broken down into 29% Full Time, and 71% Part Time. Highlights an 100% Physical job distribution.

    Customer Service Representative

    Carter Services

    Torrance, CA

    $18 - $25/hr

    Full-time

    Medical, PTO

    Re-posted 4 days ago

    Job description

    Join the Carter Services, Inc. family and take your customer service career to the next level!

    At Carter Services, Inc., we believe that when you invest in people, they'll give their best in return. As our newest full-time Customer Service Representative in Torrance, CA, you'll be part of a close-knit, family-owned company that values your voice, your growth, and your future.

    You'll enjoy $18–$25 per hour, a Monday–Friday 8 AM to 5 PM schedule (with flexibility to negotiate your hours!), and a stacked list of benefits that truly set us apart:

    • 100% paid health insurance
    • 7 paid holidays
    • Paid time off (PTO)
    • 401(k)i

    If you're looking for a position where your skills matter and your time is respected, keep reading!

    THE TYPE OF CANDIDATE WE'RE LOOKING FOR

    • Exceptional communication skills
    • Experience with Outlook email

    Preferred qualifications:

    • Above-average typing speed
    • Excellent attention to detail
    • Pleasant demeanor and friendly voice
    • Ability to multitask and prioritize deadlines
    • Ability to maintain professionalism

    If you can meet the requirements above, keep reading to find out what your day entails!

    YOUR DAY-TO-DAY AS A CUSTOMER SERVICE REPRESENTATIVE

    As our Customer Service Representative, your day flows smoothly as you juggle incoming calls and inboxes with ease, confidently guiding each customer through questions, service requests, and solutions. Whether you're cheerfully scheduling a technician or drafting a clear, thoughtful email reply, your upbeat attitude keeps things running like clockwork. You take pride in being the first impression of Carter Services-offering help with a smile, even when it's just over the phone. Each interaction is a chance to create trust and deliver the quality we're known for, and you're the friendly, capable voice our customers rely on.

    ABOUT CARTER SERVICES, INC.

    Our company was started in 1974 and is completely family-owned. We began as an appliance service company and have expanded into a one-stop company providing plumbing, electrical, air conditioning, heating, vent cleaning, commercial refrigeration, and comprehensive appliance repair and maintenance services. Carter Services is based in Torrance, California and serves Orange County, the South Bay, Los Angeles, and beyond.

    The motto, "Quality you deserve. People you trust," is at the core of all we do and the foundation of our success. Not only do we strive for long-term relationships with our clients, but we also desire long-term relationships with our team members. We truly care about our employees, helping them reach and exceed their career goals. It's also important to us that our employees thrive outside of work, which is why we provide competitive compensation and excellent benefits.

    TAKE THE NEXT STEP

    Applying for our Customer Service Representative position takes just 3 minutes with our mobile-friendly initial application. It's quick, easy, and could be the best decision you make today. Let's get started!


    Must have the ability to pass a background check and drug screening test.

    Apply