... meet Cactus Petes standards. * Receives guest checkout information from the housekeeping office/ front desk, and takes immediate steps to ensure that all rooms are cleaned in a timely manner.
CACTUS PETES
44 Cactus Petes Front Desk Agent Jobs Hiring Near You
... meet Cactus Petes standards. * Receives guest checkout information from the housekeeping office/ front desk, and takes immediate steps to ensure that all rooms are cleaned in a timely manner.
... meet Cactus Petes standards. * Receives guest checkout information from the housekeeping office/front desk, and takes immediate steps to ensure that all rooms are cleaned in a timely manner.
... meet Cactus Petes standards. * Receives guest checkout information from the housekeeping office/front desk, and takes immediate steps to ensure that all rooms are cleaned in a timely manner.
GUEST ROOM INSPECTOR
Jackpot, NV · On-site
... meet Cactus Petes standards. * Receives guest checkout information from the housekeeping office/front desk, and takes immediate steps to ensure that all rooms are cleaned in a timely manner.
GUEST ROOM INSPECTOR
Jackpot, NV · On-site
... meet Cactus Petes standards. * Receives guest checkout information from the housekeeping office/front desk, and takes immediate steps to ensure that all rooms are cleaned in a timely manner.
... meet Cactus Petes standards. * Receives guest checkout information from the housekeeping office/ front desk, and takes immediate steps to ensure that all rooms are cleaned in a timely manner.
... meet Cactus Petes standards. * Receives guest checkout information from the housekeeping office/ front desk, and takes immediate steps to ensure that all rooms are cleaned in a timely manner.
... meet Cactus Petes standards. * Receives guest checkout information from the housekeeping office/ front desk, and takes immediate steps to ensure that all rooms are cleaned in a timely manner.
... meet Cactus Petes standards. * Receives guest checkout information from the housekeeping office/ front desk, and takes immediate steps to ensure that all rooms are cleaned in a timely manner.
GUEST ROOM INSPECTOR
Jackpot, NV · On-site
... meet Cactus Petes standards. * Receives guest checkout information from the housekeeping office/ front desk, and takes immediate steps to ensure that all rooms are cleaned in a timely manner.
GUEST ROOM INSPECTOR
Jackpot, NV · On-site
... meet Cactus Petes standards. * Receives guest checkout information from the housekeeping office/ front desk, and takes immediate steps to ensure that all rooms are cleaned in a timely manner.
GUEST ROOM INSPECTOR
Jackpot, NV · On-site
... meet Cactus Petes standards. * Receives guest checkout information from the housekeeping office/ front desk, and takes immediate steps to ensure that all rooms are cleaned in a timely manner.
GUEST ROOM INSPECTOR
Jackpot, NV · On-site
... meet Cactus Petes standards. * Receives guest checkout information from the housekeeping office/ front desk, and takes immediate steps to ensure that all rooms are cleaned in a timely manner.
... meet Cactus Petes standards. * Receives guest checkout information from the housekeeping office/ front desk, and takes immediate steps to ensure that all rooms are cleaned in a timely manner.
... meet Cactus Petes standards. * Receives guest checkout information from the housekeeping office/ front desk, and takes immediate steps to ensure that all rooms are cleaned in a timely manner.
GUEST ROOM INSPECTOR
Jackpot, NV · On-site
... meet Cactus Petes standards. * Receives guest checkout information from the housekeeping office/ front desk, and takes immediate steps to ensure that all rooms are cleaned in a timely manner.
GUEST ROOM INSPECTOR
Jackpot, NV · On-site
... meet Cactus Petes standards. * Receives guest checkout information from the housekeeping office/ front desk, and takes immediate steps to ensure that all rooms are cleaned in a timely manner.
GUEST ROOM INSPECTOR
Jackpot, NV · On-site
$16.75/hr
... meet Cactus Petes standards. * Receives guest checkout information from the housekeeping office/ front desk, and takes immediate steps to ensure that all rooms are cleaned in a timely manner.
GUEST ROOM INSPECTOR
Jackpot, NV · On-site
$16.75/hr
... meet Cactus Petes standards. * Receives guest checkout information from the housekeeping office/ front desk, and takes immediate steps to ensure that all rooms are cleaned in a timely manner.
... meet Cactus Petes standards. * Receives guest checkout information from the housekeeping office/ front desk, and takes immediate steps to ensure that all rooms are cleaned in a timely manner.
... meet Cactus Petes standards. * Receives guest checkout information from the housekeeping office/ front desk, and takes immediate steps to ensure that all rooms are cleaned in a timely manner.
GUEST ROOM INSPECTOR
Jackpot, NV · On-site
$16.75/hr
... meet Cactus Petes standards. * Receives guest checkout information from the housekeeping office/ front desk, and takes immediate steps to ensure that all rooms are cleaned in a timely manner.
GUEST ROOM INSPECTOR
Jackpot, NV · On-site
$16.75/hr
... meet Cactus Petes standards. * Receives guest checkout information from the housekeeping office/ front desk, and takes immediate steps to ensure that all rooms are cleaned in a timely manner.
... meet Cactus Petes standards. * Receives guest checkout information from the housekeeping office/ front desk, and takes immediate steps to ensure that all rooms are cleaned in a timely manner.
... meet Cactus Petes standards. * Receives guest checkout information from the housekeeping office/ front desk, and takes immediate steps to ensure that all rooms are cleaned in a timely manner.
GUEST ROOM INSPECTOR
Jackpot, NV · On-site
... meet Cactus Petes standards. * Receives guest checkout information from the housekeeping office/ front desk, and takes immediate steps to ensure that all rooms are cleaned in a timely manner.
GUEST ROOM INSPECTOR
Jackpot, NV · On-site
... meet Cactus Petes standards. * Receives guest checkout information from the housekeeping office/ front desk, and takes immediate steps to ensure that all rooms are cleaned in a timely manner.
FRONT DESK & PBX CLERK
Jackpot, NV · On-site
$12.25 - $15.25/hr
Must be able to gain knowledge of the different coupons and expiration dates. * Assist with training new team members until they are proficient and exceed Cactus Petes Casino Standards. Requirements
FRONT DESK & PBX CLERK
Jackpot, NV · On-site
$12.25 - $15.25/hr
Must be able to gain knowledge of the different coupons and expiration dates. * Assist with training new team members until they are proficient and exceed Cactus Petes Casino Standards. Requirements
FRONT DESK & PBX CLERK
Jackpot, NV · On-site
$12.25 - $15.25/hr
Must be able to gain knowledge of the different coupons and expiration dates. * Assist with training new team members until they are proficient and exceed Cactus Petes Casino Standards. Requirements
FRONT DESK & PBX CLERK
Jackpot, NV · On-site
$12.25 - $15.25/hr
Must be able to gain knowledge of the different coupons and expiration dates. * Assist with training new team members until they are proficient and exceed Cactus Petes Casino Standards. Requirements
FRONT DESK & PBX CLERK
$12.25 - $15.25/hr
Must be able to gain knowledge of the different coupons and expiration dates. * Assist with training new team members until they are proficient and exceed Cactus Petes Casino Standards. Requirements
FRONT DESK & PBX CLERK
$12.25 - $15.25/hr
Must be able to gain knowledge of the different coupons and expiration dates. * Assist with training new team members until they are proficient and exceed Cactus Petes Casino Standards. Requirements
FRONT DESK & PBX CLERK
$12.25 - $15.25/hr
Must be able to gain knowledge of the different coupons and expiration dates. * Assist with training new team members until they are proficient and exceed Cactus Petes Casino Standards. Requirements
FRONT DESK & PBX CLERK
$12.25 - $15.25/hr
Must be able to gain knowledge of the different coupons and expiration dates. * Assist with training new team members until they are proficient and exceed Cactus Petes Casino Standards. Requirements
FRONT DESK & PBX CLERK
$12.25 - $15.25/hr
Must be able to gain knowledge of the different coupons and expiration dates. * Assist with training new team members until they are proficient and exceed Cactus Petes Casino Standards. BRING US YOUR ...
FRONT DESK & PBX CLERK
$12.25 - $15.25/hr
Must be able to gain knowledge of the different coupons and expiration dates. * Assist with training new team members until they are proficient and exceed Cactus Petes Casino Standards. BRING US YOUR ...
FRONT DESK & PBX CLERK
$14.40/hr
Must be able to gain knowledge of the different coupons and expiration dates. * Assist with training new team members until they are proficient and exceed Cactus Petes Casino Standards. BRING US YOUR ...
FRONT DESK & PBX CLERK
$14.40/hr
Must be able to gain knowledge of the different coupons and expiration dates. * Assist with training new team members until they are proficient and exceed Cactus Petes Casino Standards. BRING US YOUR ...
CACTUS PETES Jobs Information
What are the key skills and qualifications needed to thrive as a Front Desk Agent, and why are they important?
To thrive as a Front Desk Agent, you need strong customer service skills, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera or Maestro, and proficiency in using multi-line phone systems, are typically required. Excellent communication, problem-solving abilities, and a welcoming attitude help you stand out in this role. These skills ensure smooth guest experiences, efficient operations, and positive brand representation in hospitality settings.
What are some common challenges Front Desk Agents face during peak hours, and how can they effectively manage them?
During peak check-in and check-out periods, Front Desk Agents often handle high volumes of guests, manage multiple requests simultaneously, and resolve unexpected issues such as overbookings or special accommodations. Effective time management, clear communication, and a calm, professional demeanor are essential in these situations. Many agents rely on prioritizing urgent tasks, utilizing hospitality software efficiently, and collaborating closely with housekeeping and management teams to ensure smooth operations and guest satisfaction.
What does a Front Desk Agent do?
A Front Desk Agent is responsible for greeting guests, checking them in and out of hotels or facilities, handling reservations, and providing information about the property and local area. They manage phone calls, respond to guest requests, and resolve any issues during a guest’s stay. Their role is crucial in creating a positive first impression and ensuring a smooth, pleasant experience for all guests.
What is the difference between Front Desk Agent vs Receptionist?
| Aspect | Front Desk Agent | Receptionist |
|---|---|---|
| Credentials | High school diploma; hospitality/customer service experience | High school diploma; administrative skills |
| Work Environment | Hotels, resorts, hospitality settings | Offices, clinics, corporate environments |
| Employer & Industry | Hotels, hospitality industry | Various industries including healthcare, corporate |
| Primary Responsibilities | Check-ins/outs, guest inquiries, reservations | Answer phones, greet visitors, administrative tasks |
While both roles involve front-facing customer service, a Front Desk Agent primarily works in hospitality settings managing guest services, reservations, and check-ins. A Receptionist typically handles administrative duties in office environments, greeting visitors and managing communications. The roles share customer service skills but differ in industry focus and specific responsibilities.
What other companies are hiring for Front Desk Agent jobs?
What are the most popular jobs at Cactus Petes?
What are the most popular categories at Cactus Petes?
Other
Medical, Retirement, PTO
Posted 2 days ago
Job description
Introduction...
OverviewWe’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.
Responsibilities
- Inspects the quality of work performed by hotel housekeeping personnel, ensuring that all rooms are prepared in a timely manner and maintained according to Cactus Petes standards. Effectively provides instruction and guidance to Room Attendant staff.
- Ensures that fast and accurate execution of guest service standards are met and delivered in accordance with the Cactus Petes expectations.
- Responsible for the supervision, examination and daily inspection of the quality of work in all rooms performed by assigned personnel and takes the appropriate steps to ensure that all rooms meet Cactus Petes standards.
- Receives guest checkout information from the housekeeping office/ front desk, and takes immediate steps to ensure that all rooms are cleaned in a timely manner.
- Routinely monitors the condition of linens and replaces old linens to ensure that the Cactus Petes expectation of quality is met.
- Provides guidance, instruction, and room assignments to Room Attendant staff.
- Completes monthly documented inspections on all direct reports.
- Ensures all areas are cleaned on a daily basis.
- Maintains a clean office environment.
- Assists Room Attendants in their efforts to exceed guests’ expectations with regard to room quality.
Requirements
- No formal education required.
- 1-2 years’ experience in hotel housekeeping preferred.
- Must be able to work a flexible schedule including nights, weekends, and holidays.
- Must be 21 years of age.