77 Boyd Group Customer Service Representative Jobs Hiring Near You

Company: Glass America

Built with Intent. Driven by YOU.

At the Boyd Group, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward.

Ready to grow with a team that's built for your success? Apply today.

Our Commitment:

The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our "Greater Team" exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply.

Job Description:

Auto Glass Technicians for Glass America replace broken or pitted windshields and window glass in motor vehicles.

PRINCIPLE FUNCTIONS AND RESPONSIBILITIES:

*Including but not limited to:

• Installs auto glass and other auto glass products in-shop or on a mobile basis.
• Utilizes the proper tools and techniques to ensure efficient, timely, and quality installation service for Glass America customers.
• Ensures required paperwork is completed and turned in to the appropriate person or location.
• Maintains a safe and acceptable driving record in accordance with company policy.
• May perform auto glass repairs as needed.
• Utilizes the proper tools and techniques to ensure efficient, timely, and quality installation service for Glass America customers.
• Ensures required paperwork is completed and turned in to the appropriate person or location.
• Load glass in the truck as needed.
• Immediately follow up with the Glass Manager on any problems that arise in the installation of the glass.
• Maintain high levels of quality control.
• Provide excellence in customer service.
• Maintains a safe and acceptable driving record in accordance with company policy.
• Ensure that all needed equipment is operating properly.
• Immediately report any accident/incident to the Glass Manager.
• Comply with all Company policies and procedures as outlined in the employee handbook.
• Maintain a good rapport with all supervisors and co-workers.

EDUCATION/QUALIFICATION/EXPERIENCE:

• High School Diploma or GED preferred.
• 4-6 years of related work experience is required.

SUPERVISORY RESPONSIBILITIES: Position requires no supervision of staff.

SKILLS/ABILITIES:

• Must possess a valid driver's license.
• Must be at least 18 years of age.
• Must be able stand for long periods of time in the installation of glass.
• Must be able to stoop, kneel, crouch or crawl.
• Must be able to use hands efficiently in handling glass.
• Must be able to lift up to 50 pounds.
• Mechanical aptitude and the skill to operate hand and power tools and equipment
• Must be able to complete background check/MVR and drug screening process.

Glass America is an Equal Opportunity employer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. Glass America reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

What Glass America offers you:

Full Time (30 or more hours per week) employees enjoy

• 80 hours of paid time off annually.

• 80 hours paid parental leave.

• 6 paid holidays annually.

• Medical, Prescription Drug, Dental & Vision Insurance.

• 401(k) Retirement Plan with Company Match.

• Employer Paid Short-Term Disability & Life Insurance.

• Additional Voluntary Life Insurance.

• Free prescription or non prescription safety glasses each year.

• Voluntary Daily Pay option available

AI Disclosure Statement:
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.

Compensation Details:

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