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Boyd Group
Boyd Group

20 Boyd Group Customer Service Jobs Hiring Near You

The Boyd Group

CSR

Rochester, NY · On-site

$16 - $22/hr

The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with ... The CSR is responsible for providing an exceptional customer experience. They manage working ...

The Boyd Group

CSR

Highland, CA · On-site

$17 - $24/hr

The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with ... The CSR is responsible for providing an exceptional customer experience. They manage working ...

The Boyd Group

CSR

Menifee, CA · On-site

$17.50 - $24.50/hr

The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with ... The CSR is responsible for providing an exceptional customer experience. They manage working ...

The Boyd Group

CSR

Rochester, NY · On-site

$16 - $22/hr

The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with ... The CSR is responsible for providing an exceptional customer experience. They manage working ...

The Boyd Group

CSR

East Syracuse, NY

$16 - $22/hr

The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with ... The CSR is responsible for providing an exceptional customer experience. They manage working ...

The Boyd Group

CSR

Blue Ash, OH · On-site

$16 - $22/hr

The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with ... The CSR is responsible for providing an exceptional customer experience. They manage working ...

The Boyd Group

CSR

Rochester, NY

$16 - $22/hr

The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with ... The CSR is responsible for providing an exceptional customer experience. They manage working ...

The Boyd Group

CSR

Highland, CA · On-site

$17 - $24/hr

The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with ... The CSR is responsible for providing an exceptional customer experience. They manage working ...

The Boyd Group

CSR

Syracuse, NY · On-site

$16 - $22/hr

The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with ... The CSR is responsible for providing an exceptional customer experience. They manage working ...

All JobsBoyd Group Customer Service Jobs

Boyd Group Jobs Information

What is it like to work at Boyd Group?

Boyd Group is a company that values a collaborative and customer-focused culture, prioritizing teamwork and open communication among its employees. The company operates a decentralized business model, with a network of independently owned and operated collision repair centers, allowing for a diverse and dynamic work environment. Working at Boyd Group may appeal to individuals who are passionate about delivering exceptional customer service and are interested in a fast-paced, entrepreneurial work environment with opportunities for growth and development.

What makes Boyd Group an attractive place to work?

The Boyd Group is a leading provider of collision repair services in North America, with a strong reputation for delivering high-quality services to its customers. As an employer, the company offers a dynamic and supportive work environment that fosters collaboration, innovation, and professional growth, with opportunities for employees to develop new skills and advance in their careers. By joining the Boyd Group, individuals can contribute to the company's mission of providing exceptional customer service and making a positive impact in their communities.
What are the most popular job types at Boyd Group?
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    Infographic showing various Customer Service job openings at Boyd Group in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

    Customer Service Representative - Auto Body (Brandon)

    The Boyd Group

    Brandon, MB • On-site

    CA$36K - CA$40K/yr

    Full-time

    Medical, Dental, Vision, Retirement, PTO

    Re-posted 3 days ago

    Job description

    Company: Boyd Autobody

    At Boyd Autobody & Glass, we have been providing quality workmanship on every collision repair for over 30 years. As part of The Boyd Group, we have numerous locations throughout Western and Central Canada. We provide the knowledge and equipment you need to excel on our team. We also invest in our employees, offering training sessions and assisting with certifications. If you're looking for a new opportunity, we provide career growth, an excellent benefits plan, RRSP matching, and competitive compensation.
    Benefits That Drive Your Success

    Boyd Autobody & Glass offers comprehensive benefits as an industry leader, including:

    • Competitive Pay

    • Medical, Prescription Drug, Dental & Vision, effective after 1 month of employment

    • RRSP with company match

    • Annual Paid Vacation Time Off

    • Career Growth Opportunities

    • Ongoing Training

    • A Professional Atmosphere, Great Working Conditions with Dynamic Leadership

    Job Description:

    The Customer Service Representative is responsible for providing an exceptional customer experience, in person, over the phone and emails. They manage working relationships with customers and insurance partners while providing administrative support for the repair facility team.

    Key Job Responsibilities

    • Ensure consistent execution of WOW (Wow Operating Way) plan.
    • Provide friendly customer service over the phone, in person and over email
    • Schedule appointments for vehicle repair using our repair management system
    • Ensure timely processing of insurance assignments
    • Prepare repair order with proper documentation
    • Record all communication with customers or insurance partners during the repair process using ASE
    • Manage car rental information
    • Actively apply new knowledge from continuous learning, ensuring a high level of work quality that contributes to operational excellence and a positive NPS.

    Minimum Education and/or Experience Required for the Job

    • High School Diploma
    • Minimum: 1 year Customer Service experience, ideally in Automotive Industry

    Required Knowledge, Skills, & Abilities

    • Communicate effectively, both verbally and in writing
    • Ability to multitask and function well in a fast-paced environment
    • Enthusiastic and friendly demeanor
    • Strong knowledge of Google platform and Microsoft Office
    • Strong attention to detail with a high degree of accuracy

    Other RequirementsTravel, physical requirements, etc.

    • Valid driver's license required

    Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

    The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the job.

    "Great Teams Don't Happen by Accident"

    #BASJ

    Compensation Details

    Compensation:

    $36,000 - $40,000 per year

    Compensation is commensurate with skill, education and experience.

    Your Success is Our Priority
    We believe in investing in our people. From day one, you'll join a professional atmosphere with great working conditions and dynamic leadership. You'll also have access to comprehensive benefits that support your well-being and financial goals, with medical, prescription drug, dental, and vision benefits effective after one month of employment. We're dedicated to providing ongoing training and clear paths for career advancement, ensuring you have the tools and opportunities to excel in the exciting and evolving collision repair industry.
    Boyd Autobody & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, and genetic information, creed, marital status, or any other consideration prohibited by law or by contract.

    AI Disclosure Statement:
    At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.

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