The Customer Success Manager (CSM) is a key player on the Customer Success team. As a Client Success Manager, you'll be managing a set of named customers - driving adoption and outcomes leading to ...
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60 Bobyard Customer Success Manager Jobs Hiring Near You
The Customer Success Manager (CSM) is a key player on the Customer Success team. As a Client Success Manager, you'll be managing a set of named customers - driving adoption and outcomes leading to ...
Customer Success Manager
Washington, DC ยท On-site
Customer Success Manager Citian is a fast growing, venture backed SaaS technology company based in Washington, DC. Our software solutions revolutionize how our transportation and infrastructure ...
Customer Success Manager
Washington, DC ยท On-site
Customer Success Manager Citian is a fast growing, venture backed SaaS technology company based in Washington, DC. Our software solutions revolutionize how our transportation and infrastructure ...
Customer Success Manager
Duluth, GA ยท On-site
The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.
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Customer Success Manager
Duluth, GA ยท On-site
The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.
Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization platform for subscription- and usage-based businesses. Aria ...
Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization platform for subscription- and usage-based businesses. Aria ...
Our Customer Success team ensures our customers fully utilize our solution to build a secure environment while enabling company users to manage their applications. We are looking for a Customer ...
Our Customer Success team ensures our customers fully utilize our solution to build a secure environment while enabling company users to manage their applications. We are looking for a Customer ...
Customer Success Manager
Philadelphia, PA ยท On-site +1
Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization platform for subscription- and usage-based businesses. Aria ...
Customer Success Manager
Philadelphia, PA ยท On-site +1
Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization platform for subscription- and usage-based businesses. Aria ...
Customer Success Manager
Woodstock, GA ยท On-site
Customer Success Manager Summary The Customer Success Manager is responsible for supporting clients following the completion of implementation projects and ensuring effective, ongoing use of ...
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Customer Success Manager
Woodstock, GA ยท On-site
Customer Success Manager Summary The Customer Success Manager is responsible for supporting clients following the completion of implementation projects and ensuring effective, ongoing use of ...
Customer Success Manager
Arlington, TX ยท On-site
The Customer Success Manager is the primary point of contact for existing customers and responsible for the successful onboarding of new accounts. The Customer Success Manager will help the customer ...
Customer Success Manager
Arlington, TX ยท On-site
The Customer Success Manager is the primary point of contact for existing customers and responsible for the successful onboarding of new accounts. The Customer Success Manager will help the customer ...
Customer Success Manager
Manhattan, NY ยท On-site
Customer Success Manager New York, New York, United States EMARKETER is a subsidiary of Axel Springer SE, a family-owned transatlantic media company headquartered in Berlin and New York. Learn more ...
Customer Success Manager
Manhattan, NY ยท On-site
Customer Success Manager New York, New York, United States EMARKETER is a subsidiary of Axel Springer SE, a family-owned transatlantic media company headquartered in Berlin and New York. Learn more ...
Customer Success Manager
Philadelphia, PA ยท Remote
Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization platform for subscription- and usage-based businesses. Aria ...
Quick apply
Customer Success Manager
Philadelphia, PA ยท Remote
Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization platform for subscription- and usage-based businesses. Aria ...
Customer Success Manager
Encino, CA ยท On-site
Customer Success Manager - UiPath Experience: 5-12 Years Role Overview The Customer Success Manager (CSM) - UiPath is responsible for ensuring customers achieve maximum value and business outcomes ...
Customer Success Manager
Encino, CA ยท On-site
Customer Success Manager - UiPath Experience: 5-12 Years Role Overview The Customer Success Manager (CSM) - UiPath is responsible for ensuring customers achieve maximum value and business outcomes ...
Customer Success Manager
Manhattan, NY ยท On-site
$110K/yr
Customer Success Manager Level: Individual Contributor Reporting into: Head of Success Department: Customer Excellence Location: Hybrid, NYC The Customer Success Manager will report directly to the ...
Customer Success Manager
Manhattan, NY ยท On-site
$110K/yr
Customer Success Manager Level: Individual Contributor Reporting into: Head of Success Department: Customer Excellence Location: Hybrid, NYC The Customer Success Manager will report directly to the ...
Customer Success Manager
Denver, CO ยท On-site
The Customer Success Manager will serve as the primary strategic partner for a portfolio of oncology customers following implementation. This individual will be responsible for driving customer ...
Customer Success Manager
Denver, CO ยท On-site
The Customer Success Manager will serve as the primary strategic partner for a portfolio of oncology customers following implementation. This individual will be responsible for driving customer ...
The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.
The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.
Customer Success Manager
Woodstock, GA ยท On-site
Customer Success Manager Summary The Customer Success Manager is responsible for supporting clients following the completion of implementation projects and ensuring effective, ongoing use of ...
Quick apply
Customer Success Manager
Woodstock, GA ยท On-site
Customer Success Manager Summary The Customer Success Manager is responsible for supporting clients following the completion of implementation projects and ensuring effective, ongoing use of ...
Customer Success Manager SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired ...
Customer Success Manager SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired ...
Customer Success Manager
Vancouver, BC ยท On-site
As a Clio Customer Success Manager, you are highly organized and a consummate people-person. You deliver consistent, high value experiences, while driving customers towards their strategic business ...
Customer Success Manager
Vancouver, BC ยท On-site
As a Clio Customer Success Manager, you are highly organized and a consummate people-person. You deliver consistent, high value experiences, while driving customers towards their strategic business ...
Customer Success Manager
Duluth, GA ยท On-site
The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.
Customer Success Manager
Duluth, GA ยท On-site
The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.
As a Clio Customer Success Manager, you are highly organized and a consummate people-person. You deliver consistent, high value experiences, while driving customers towards their strategic business ...
As a Clio Customer Success Manager, you are highly organized and a consummate people-person. You deliver consistent, high value experiences, while driving customers towards their strategic business ...
Customer Success Manager
Washington, DC ยท On-site
Customer Success Manager Bitdefender is a cybersecurity leader delivering best-in-class threat prevention, detection, and response solutions worldwide. Guardian over millions of consumer, enterprise ...
Customer Success Manager
Washington, DC ยท On-site
Customer Success Manager Bitdefender is a cybersecurity leader delivering best-in-class threat prevention, detection, and response solutions worldwide. Guardian over millions of consumer, enterprise ...
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Job description
About Impartner Software
Impartner is a global leader in the channel management sector, and we are looking for a growth-minded marketing leader that will use their strong foundation in digital marketing to build out game-changing, integrated marketing strategies and initiatives. Our company is #1 in our space and is accelerating away from the pack. We're winning, and we're having fun doing it.
The Customer Success Manager (CSM) is a key player on the Customer Success team. As a Client Success Manager, you'll be managing a set of named customers - driving adoption and outcomes leading to renewals, expansion, and advocacy across your portfolio.
In this role, the Customer Success Managers must be willing to wear several other hats including more general support and occasionally, onboarding work. The objective for Customer Success Manager is to ensure the successful PRM use by every customer to ensure that every customer successfully achieves the ROI for which they purchased the solution. Ultimately leading to satisfied clients that renew their contracts with Impartner.
Our Customer Success Managers (CSM) are STEWARDS of our exceptional customer experience. They ensure we are providing a great service while working with our customers on a strategic level to explore and provide more service, more value and better outcomes. The CSM is a central point of contact for all things we deliver to our customers, this position is a cornerstone to our customer experience.
Responsibilities shall include, but not be limited to the following:
Requirements
Job Location
While this is a 100% Remote position, we require that candidates are in one of the following states.
Impartner is proud to be an equal opportunity employer. To provide equal employment and advancement opportunities to all individuals, employment decisions at Impartner are based on merit, qualifications, and abilities. We do not discriminate in employment opportunities or practices on the basis of race; color; religion (includes religious beliefs, observance or practice, religious dress or grooming practices); creed; sex; sexual orientation; gender; gender identity or expression; transgender status; pregnancy, childbirth or related condition (including breastfeeding); marital status; national origin; citizenship; military status, veteran status; ancestry, age; physical or mental disability; medical condition (includes cancer or a record or history of cancer), genetic characteristics; or any other characteristic protected by applicable federal, state, or local laws, and Impartner prohibits harassment based on any such protected basis or characteristics
Impartner is a global leader in the channel management sector, and we are looking for a growth-minded marketing leader that will use their strong foundation in digital marketing to build out game-changing, integrated marketing strategies and initiatives. Our company is #1 in our space and is accelerating away from the pack. We're winning, and we're having fun doing it.
The Customer Success Manager (CSM) is a key player on the Customer Success team. As a Client Success Manager, you'll be managing a set of named customers - driving adoption and outcomes leading to renewals, expansion, and advocacy across your portfolio.
In this role, the Customer Success Managers must be willing to wear several other hats including more general support and occasionally, onboarding work. The objective for Customer Success Manager is to ensure the successful PRM use by every customer to ensure that every customer successfully achieves the ROI for which they purchased the solution. Ultimately leading to satisfied clients that renew their contracts with Impartner.
Our Customer Success Managers (CSM) are STEWARDS of our exceptional customer experience. They ensure we are providing a great service while working with our customers on a strategic level to explore and provide more service, more value and better outcomes. The CSM is a central point of contact for all things we deliver to our customers, this position is a cornerstone to our customer experience.
Responsibilities shall include, but not be limited to the following:
- Providing best-in-class responsiveness by creating an experience for the client in which they feel confident getting to a resolution. This may include influencing policies and procedures that optimize the customer experience.
- Gathering customer feedback to better inform our sales process and product roadmap, ensure completion of support tickets and service requests, advise on best practice configurations of the Impartner software, and provide strategic guidance to our customer decision makers.
- Providing ongoing technical and product support to their customers; our CSMs are often called upon to provide best practices or provide training to our customers. They may even help customers plan and understand the best ways to utilize the software and functionality based on the customer's business needs and use cases.
- Own the customer contract and renewal process
- Maintain a cadence of communicating with customers about their adoption trends, usage, and business plans
- Identify opportunities for customers to act as Impartner advocates (e.g., testimonials, case studies)
- Collaborate closely with the Sales team to support expansion opportunities
- Partner with our clients to deliver predictable outcomes and experiences for their clients and predictable growth for their business by delivering and communicating ROI for our clients, throughout the customer lifecycle
Requirements
- Customer Success Manager need to possess superior interpersonal skills and be strong leaders
- Must be highly organized and highly skilled in time management
- Excellent oral and written communication skills
- Capable of coordinating several resources, escalating concerns with appropriate detail for resolution and hold great negotiation skills for contract management
- Proficient in Microsoft Office Suite, specially with Excel and PowerPoint
- Knowledge of customer service practice and excellent negotiation skills
- Technical aptitude with Partner Relationship Management (PRM) software such as Impartner PRM or knowledge and technical aptitude with other PRM platform
- Experience with Customer Relationship Management (CRM) software such as Salesforce, Dynamics, HubSpot, etc.
- Channel marketing expertise is preferred
Job Location
While this is a 100% Remote position, we require that candidates are in one of the following states.
- Arizona
- California
- Colorado
- Florida
- Georgia
- Indiana
- Iowa
- Michigan
- Minnesota
- Nebraska
- Nevada
- New Hampshire
- North Carolina
- Oklahoma
- Pennsylvania
- Texas
- Utah
- Virginia
- Washington
Impartner is proud to be an equal opportunity employer. To provide equal employment and advancement opportunities to all individuals, employment decisions at Impartner are based on merit, qualifications, and abilities. We do not discriminate in employment opportunities or practices on the basis of race; color; religion (includes religious beliefs, observance or practice, religious dress or grooming practices); creed; sex; sexual orientation; gender; gender identity or expression; transgender status; pregnancy, childbirth or related condition (including breastfeeding); marital status; national origin; citizenship; military status, veteran status; ancestry, age; physical or mental disability; medical condition (includes cancer or a record or history of cancer), genetic characteristics; or any other characteristic protected by applicable federal, state, or local laws, and Impartner prohibits harassment based on any such protected basis or characteristics
About Impartner
Sourced by ZipRecruiter
Company size
201 - 500 Employees
Headquarters location
South Jordan, UT, US
Year founded
1997