BearCom
BearCom

60 Bearcom Jobs Hiring Near You

Support Services Representative

Garland, TX

$16.50 - $21/hr

Support Services Representative Bearcom Garland - Garland, TX 75041 Description About BearCom: * Largest Distributor of Wireless Voice, Data, and Video Solutions in North America * 40+ Years Industry ...

About BearCom: * Largest Distributor of Wireless Voice, Data, and Video Solutions in North America * 40+ Years Industry-Leading Experience * Partnerships with ADRF, Fiplex by Honeywell, Comba Telecom ...

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About BearCom: * Largest Distributor of Wireless Voice, Data, and Video Solutions in North America * 40+ Years Industry-Leading Experience * Partnerships with Motorola, JVC Kenwood, Avigilon, +More ...

About BearCom: * Largest Distributor of Wireless Voice, Data, and Video Solutions in North America * 40+ Years Industry-Leading Experience * Partnerships with Motorola, JVC Kenwood, Avigilon, +More ...

About BearCom: * Largest Distributor of Wireless Voice, Data, and Video Solutions in North America * 40+ Years Industry-Leading Experience * Partnerships with Motorola, JVC Kenwood, Avigilon, and ...

About BearCom: * Largest Distributor of Wireless Voice, Data, and Video Solutions in North America * 40+ Years Industry-Leading Experience * Partnerships with Motorola, JVC Kenwood, Avigilon, +More ...

About BearCom: * Largest Distributor of Wireless Voice, Data, and Video Solutions in North America * 40+ Years Industry-Leading Experience * Partnerships with ADRF, Fiplex by Honeywell, Comba Telecom ...

New

About BearCom: * Largest Distributor of Wireless Voice, Data, and Video Solutions in North America * 40+ Years Industry-Leading Experience * Partnerships with Motorola, JVC Kenwood, Avigilon, +More ...

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BearCom Jobs Information

Do workers at BearCom get paid breaks?

No. Most people don’t get paid breaks.
70% of people say they don’t get paid breaks.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and February 2026.

Does BearCom pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
73% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and February 2026.

Do workers at BearCom worry about hours?

Most people don’t worry about getting enough hours.
80% of people report they don’t worry about getting enough hours.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and October 2025.

How easy is it to get time off at BearCom?

Most people find it easy to get time off.
67% of people report it’s easy to get time off.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it to take sick days at BearCom?

Most people find it easy to take sick days.
80% of people report that it’s easy to take time off if they are sick.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people at BearCom feel treated with respect by their managers?

Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people at BearCom get to take their breaks without interruption?

Only some people get breaks without interruption.
40% of people report that their breaks get interrupted.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and February 2026.

Is it stressful to work at BearCom?

Some people feel stressed out here.
60% of people say they often feel stressed out at work.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people at BearCom recommend working with their team?

Only some people recommend working with their team.
58% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people get enough training when they start at BearCom?

Some people didn’t get enough training when they started.
42% of people report they didn’t get enough training when they started working here.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people think BearCom’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and February 2026.

Do workers feel well informed about how BearCom is doing?

Only some people feel well informed about how the company is doing.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and February 2026.
What are the most popular states for Bearcom jobs?
What are the most popular categories at Bearcom?
Infographic showing various job openings at Bearcom in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.
Support Services Representative

Support Services Representative

BearCom

Garland, TX

$16.50 - $21/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


BearCom rating

7.7

Company rating: 7.7 out of 10

Based on 12 frontline employees who took The Breakroom Quiz


Job description

Support Services Representative

Bearcom Garland - Garland, TX 75041

Description

About BearCom:

  • Largest Distributor of Wireless Voice, Data, and Video Solutions in North America
  • 40+ Years Industry-Leading Experience
  • Partnerships with Motorola, JVC Kenwood, Avigilon, +More
  • 75+ Branches Across North America

As a Support Services Representative you will provide quality and efficient customer service to all BearCom customers, both external and internal. One centralized front door into BearCom. The end result is to obtain more business from the customer through satisfaction!

Responsibilities:

  • Responsible for answering and responding to incoming customer calls/inquiries. Respond to correspondence that may come through via e-mail and/or fax.
  • Verifying the accuracy of packing slips for orders being processed.
  • Quality Control for accuracy of product pulled being on customer's order.
  • Assists customers and troubleshoots questions, issues, complaints, inquiries related to products and services sold, repairs, and/or order status. Often requires extensive research and interaction with various departments to resolve problem.
  • Track customer shipments. Work with multiple carriers via phone, internet, etc.
  • Performs other general office duties as required. That may include receptionist duties. order entry, or QC checking.
  • May be asked to participate in special projects related to department.

Preferred Qualifications:

  • Must be PC literate and familiar with the Internet.
  • Ability to interpret polices and procedures.
  • Good aptitude in solving customer service issues.
  • Exercises professional telephone procedures and e-mail correspondence skills.
  • Ability to work as a team player and build rapport not only with the Support Service team but with the sales reps and the remaining members of the Operations team.
  • Multitask oriented.
  • Candidate must have enthusiasm for customer service and understand the requirements of genuine customer commitment.
  • Operational knowledge of major office equipment.
  • Must be available for different shifts as required (7:30 am-6:30 pm).
  • Position reports directly to Support Services Manager
  • Background checks are part of the hiring process which may also include a Motor Vehicle Check.

Benefits:

BearCom wants to elevate your professional growth! We place high value in investing in the development of our team members and advancing your technical capabilities. BearCom can provide extensive on-the-job training, and covers all fees associated with most professional certifications.

You'll also receive:

  • Highly Competitive Compensation
  • Medical, Dental, and Vision Insurance
  • Company-Paid Life, Short/Long-Term Disability Insurance
  • Paid Holidays
  • Generous Paid Time Off
  • Matching 401k Plan
  • Employee Referral Bonus
  • Tuition Reimbursement

BearCom is proud to be an equal-opportunity workplace free from discrimination and harassment. We seek to recruit and retain the most talented people from a diverse candidate pool and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other disability protected by law. All employment is decided based upon qualifications, merit, and business need.


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