Pharmacy Operations Manager
Chicago, IL · On-site
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the ...
67 Bd Pharmacy Operations Manager Jobs Hiring Near You
Pharmacy Operations Manager
Chicago, IL · On-site
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the ...
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the ...
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the ...
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the ...
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the ...
Pharmacy Operations Manager
Santa Fe, NM · On-site
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the ...
Pharmacy Operations Manager
Santa Fe, NM · On-site
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the ...
Pharmacy Operations Manager
Woodridge, IL · On-site
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the ...
Pharmacy Operations Manager
Woodridge, IL · On-site
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the ...
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the ...
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the ...
Pharmacy Operations Manager
Seattle, WA · On-site
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the ...
Pharmacy Operations Manager
Seattle, WA · On-site
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the ...
BD Jobs Information
Do workers at BD get paid breaks?
Yes. Most people get paid breaks.
78% of people say they get paid breaks.
Based on data from 49 people who took the Breakroom Quiz between August 2025 and July 2026.
78% of people say they get paid breaks.
Based on data from 49 people who took the Breakroom Quiz between August 2025 and July 2026.
Does BD pay people when they’re sick?
Yes. Most people get paid when they’re sick.
74% of people say they would get paid if they were sick but scheduled to work.
Based on data from 58 people who took the Breakroom Quiz between August 2025 and July 2026.
74% of people say they would get paid if they were sick but scheduled to work.
Based on data from 58 people who took the Breakroom Quiz between August 2025 and July 2026.
At BD, are sick days and vacation days separate paid time off?
Sick days and vacation days are used from the same paid time off.
71% of people say they have to use vacation days when they’re out sick.
Based on data from 58 people who took the Breakroom Quiz between August 2025 and July 2026.
71% of people say they have to use vacation days when they’re out sick.
Based on data from 58 people who took the Breakroom Quiz between August 2025 and July 2026.
Is the health insurance from BD affordable enough for their workers?
Most people say the health insurance costs are okay.
88% of people say the health insurance costs are okay
Based on data from 56 people who took the Breakroom Quiz between August 2025 and July 2026.
88% of people say the health insurance costs are okay
Based on data from 56 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people get paid time off at BD?
Most people get paid time off work.
94% of people say they get paid time off.
Based on data from 64 people who took the Breakroom Quiz between August 2025 and July 2026.
94% of people say they get paid time off.
Based on data from 64 people who took the Breakroom Quiz between August 2025 and July 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and July 2026.
- 65% of people with changing schedules find out their shifts one week or less ahead of time.
- 10% of people with changing schedules find out their shifts two weeks ahead of time.
- 0% of people with changing schedules find out their shifts three weeks ahead of time.
- 25% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and July 2026.
Do workers at BD worry about hours?
Most people don’t worry about getting enough hours.
89% of people report they don’t worry about getting enough hours.
Based on data from 88 people who took the Breakroom Quiz between November 2024 and July 2026.
89% of people report they don’t worry about getting enough hours.
Based on data from 88 people who took the Breakroom Quiz between November 2024 and July 2026.
Do BD workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
48% report that they don’t have enough control over which shifts they work.
Based on data from 71 people who took the Breakroom Quiz between December 2024 and July 2026.
48% report that they don’t have enough control over which shifts they work.
Based on data from 71 people who took the Breakroom Quiz between December 2024 and July 2026.
How easy is it for BD workers to change shifts?
Some people find it hard to change shifts.
50% of people report that it’s hard to change shifts if they need to.
Based on data from 48 people who took the Breakroom Quiz between December 2024 and July 2026.
50% of people report that it’s hard to change shifts if they need to.
Based on data from 48 people who took the Breakroom Quiz between December 2024 and July 2026.
How easy is it to get time off at BD?
Most people find it easy to get time off.
71% of people report it’s easy to get time off.
Based on data from 58 people who took the Breakroom Quiz between August 2025 and July 2026.
71% of people report it’s easy to get time off.
Based on data from 58 people who took the Breakroom Quiz between August 2025 and July 2026.
Do BD managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
94% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 90 people who took the Breakroom Quiz between November 2024 and July 2026.
94% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 90 people who took the Breakroom Quiz between November 2024 and July 2026.
Do jobs at BD spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
19% of people report that their job takes up time that they don’t get paid for.
Based on data from 86 people who took the Breakroom Quiz between November 2024 and July 2026.
19% of people report that their job takes up time that they don’t get paid for.
Based on data from 86 people who took the Breakroom Quiz between November 2024 and July 2026.
How easy is it to take sick days at BD?
Most people find it easy to take sick days.
76% of people report that it’s easy to take time off if they are sick.
Based on data from 62 people who took the Breakroom Quiz between August 2025 and July 2026.
76% of people report that it’s easy to take time off if they are sick.
Based on data from 62 people who took the Breakroom Quiz between August 2025 and July 2026.
Is a BD job good for students?
Most students say this is a good place to work if you’re studying.
80% of students report this is a good place to work if you’re studying.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and January 2026.
80% of students report this is a good place to work if you’re studying.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and January 2026.
Is working at BD good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
70% of people who care for a child or other relative report this is a good place to work.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and July 2026.
70% of people who care for a child or other relative report this is a good place to work.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people at BD feel treated with respect by their managers?
Most people feel treated with respect by their managers.
73% of people say they’re treated with respect by their managers.
Based on data from 56 people who took the Breakroom Quiz between August 2025 and July 2026.
73% of people say they’re treated with respect by their managers.
Based on data from 56 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people at BD get to take their breaks without interruption?
Most people get breaks without interruption.
74% of people report that they get to take their breaks without interruption.
Based on data from 57 people who took the Breakroom Quiz between August 2025 and July 2026.
74% of people report that they get to take their breaks without interruption.
Based on data from 57 people who took the Breakroom Quiz between August 2025 and July 2026.
Is it stressful to work at BD?
Most people feel stressed out here.
71% of people say they often feel stressed out at work.
Based on data from 59 people who took the Breakroom Quiz between August 2025 and July 2026.
71% of people say they often feel stressed out at work.
Based on data from 59 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people at BD enjoy their jobs?
Only some people enjoy their job.
35% of people report they don’t enjoy their job.
Based on data from 54 people who took the Breakroom Quiz between August 2025 and July 2026.
35% of people report they don’t enjoy their job.
Based on data from 54 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people at BD recommend working with their team?
Only some people recommend working with their team.
49% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 65 people who took the Breakroom Quiz between August 2025 and July 2026.
49% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 65 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people get enough training when they start at BD?
Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 62 people who took the Breakroom Quiz between August 2025 and July 2026.
40% of people report they didn’t get enough training when they started working here.
Based on data from 62 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people get support to advance at BD?
Only some people are given support to advance their career here.
In the last year, 46% of people report not being given support to advance their career here.
Based on data from 59 people who took the Breakroom Quiz between August 2025 and July 2026.
In the last year, 46% of people report not being given support to advance their career here.
Based on data from 59 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people think BD’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
78% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 58 people who took the Breakroom Quiz between August 2025 and July 2026.
78% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 58 people who took the Breakroom Quiz between August 2025 and July 2026.
Do workers feel well informed about how BD is doing?
Only some people feel well informed about how the company is doing.
47% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 58 people who took the Breakroom Quiz between August 2025 and July 2026.
47% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 58 people who took the Breakroom Quiz between August 2025 and July 2026.
What other companies are hiring for Pharmacy Operations Manager jobs?
What are the most popular jobs at Bd?
What are the most popular categories at Bd?
Walgreens rating
5.5
Based on 2,189 frontline employees who took The Breakroom Quiz
95th of 112 rated pharmacies
Job description
- Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
- Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
- Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
Customer Experience
- Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
- Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
- Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
- Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
- At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
- Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
- Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
- Accountable for completion of non-clinical patient calls.
- Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
- Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
- Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
- Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
- Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
- Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
- Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
- Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
- Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
- Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
- Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
- Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
- Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
- Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
- Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
- Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
- Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
- Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager
What Walgreens employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Walgreens
Sourced by ZipRecruiter
Industry
Pharmaceutical and medicine manufacturing, retail and software development
Company size
51 - 200 Employees
Headquarters location
Deerfield, IL, US