We are the people who give possibilities purpose BD is one of the largest global medical technology ... clinical, service, operations, contracts) to support customer needs * Serve as the internal ...

65 Bd Customer Service Jobs Hiring Near You
We are the people who give possibilities purpose BD is one of the largest global medical technology ... clinical, service, operations, contracts) to support customer needs * Serve as the internal ...
The team is responsible for providing customer support service for diagnostic automated Lab ... To learn more about BD visit Becton, Dickinson, and Company is an Equal Opportunity Employer. We ...
The team is responsible for providing customer support service for diagnostic automated Lab ... To learn more about BD visit Becton, Dickinson, and Company is an Equal Opportunity Employer. We ...
As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters ... Effectively communicate with the Service organization to coordinate a successful installation ...
As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters ... Effectively communicate with the Service organization to coordinate a successful installation ...
As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters ... This person will determine trade and customer event and meeting strategies that support the company ...
As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters ... This person will determine trade and customer event and meeting strategies that support the company ...
Sr. Clinical Research Associate
Delaware, OH · On-site +1
As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters ... and service. With a focus on regulated, high-volume testing environments, Waters' innovative ...
Sr. Clinical Research Associate
Delaware, OH · On-site +1
As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters ... and service. With a focus on regulated, high-volume testing environments, Waters' innovative ...
Install/uninstall and service BD Biosciences instruments and provide remote and on-site support to BD customers in line with SLAs. Perform instrument failure analysis, screening and follow-up to ...
Install/uninstall and service BD Biosciences instruments and provide remote and on-site support to BD customers in line with SLAs. Perform instrument failure analysis, screening and follow-up to ...
... spaceflight services and developer of advanced spacesuits for the Moon and beyond. For more ... Own the BD Customer Relationship Management (CRM) configuration, data integrity, and reporting ...
... spaceflight services and developer of advanced spacesuits for the Moon and beyond. For more ... Own the BD Customer Relationship Management (CRM) configuration, data integrity, and reporting ...
Provide clear, timely, and effective communications to customers about service expectations, estimated arrival time, status of ongoing service activities, and service follow-up calls in support of BD ...
Provide clear, timely, and effective communications to customers about service expectations, estimated arrival time, status of ongoing service activities, and service follow-up calls in support of BD ...
Customer Service Representative (Remote)
Franklin Lakes, NJ · On-site +1
$16.25 - $22/hr
BD is one of the largest global medical technology companies in the world and is advancing the ... Partner with Sales Representatives to meet or exceed customer service expectations.To be successful ...
Customer Service Representative (Remote)
Franklin Lakes, NJ · On-site +1
$16.25 - $22/hr
BD is one of the largest global medical technology companies in the world and is advancing the ... Partner with Sales Representatives to meet or exceed customer service expectations.To be successful ...
Customer Service Representative (Remote)
Franklin Lakes, NJ · On-site
$16.25 - $22/hr
BD is one of the largest global medical technology companies in the world and is advancing the ... Partner with Sales Representatives to meet or exceed customer service expectations.To be successful ...
Customer Service Representative (Remote)
Franklin Lakes, NJ · On-site
$16.25 - $22/hr
BD is one of the largest global medical technology companies in the world and is advancing the ... Partner with Sales Representatives to meet or exceed customer service expectations.To be successful ...
Provide clear, timely, and effective communications to customers about service expectations, estimated arrival time, status of ongoing service activities, and service follow-up calls in support of BD ...
Provide clear, timely, and effective communications to customers about service expectations, estimated arrival time, status of ongoing service activities, and service follow-up calls in support of BD ...
... BD's distribution partners to support the customer in growth and long-term retention activities. * Complete customer service activities including product in-servicing, follow up on technical ...
... BD's distribution partners to support the customer in growth and long-term retention activities. * Complete customer service activities including product in-servicing, follow up on technical ...
... BD's distribution partners to support the customer in growth and long-term retention activities. * Complete customer service activities including product in-servicing, follow up on technical ...
... BD's distribution partners to support the customer in growth and long-term retention activities. * Complete customer service activities including product in-servicing, follow up on technical ...
... BD customer experience across complex federal environments. The GAM drives revenue growth and ... veterans, service members, and other critical federal populations and requires disciplined ...
... BD customer experience across complex federal environments. The GAM drives revenue growth and ... veterans, service members, and other critical federal populations and requires disciplined ...
... BD customer experience across complex federal environments. The GAM drives revenue growth and ... veterans, service members, and other critical federal populations and requires disciplined ...
... BD customer experience across complex federal environments. The GAM drives revenue growth and ... veterans, service members, and other critical federal populations and requires disciplined ...
... BD customer experience across complex federal environments. The GAM drives revenue growth and ... veterans, service members, and other critical federal populations and requires disciplined ...
... BD customer experience across complex federal environments. The GAM drives revenue growth and ... veterans, service members, and other critical federal populations and requires disciplined ...
... BD customer experience across complex federal environments. The GAM drives revenue growth and ... veterans, service members, and other critical federal populations and requires disciplined ...
... BD customer experience across complex federal environments. The GAM drives revenue growth and ... veterans, service members, and other critical federal populations and requires disciplined ...
Sr. Manager, BD Excellence
Columbus, NE · On-site
BD Excellence Team Location: Columbus West Job Group/Grade:JG5 PositionSummary: Site BD ... Excellent understanding of the interaction between operational excellence and customer service
Sr. Manager, BD Excellence
Columbus, NE · On-site
BD Excellence Team Location: Columbus West Job Group/Grade:JG5 PositionSummary: Site BD ... Excellent understanding of the interaction between operational excellence and customer service
Sr. Manager, BD Excellence
Columbus, NE · On-site
BD Excellence Team Location: Columbus West Job Group/Grade: JG5 Position Summary: Site BD ... Excellent understanding of the interaction between operational excellence and customer service
Sr. Manager, BD Excellence
Columbus, NE · On-site
BD Excellence Team Location: Columbus West Job Group/Grade: JG5 Position Summary: Site BD ... Excellent understanding of the interaction between operational excellence and customer service
Works effectively with BD customer facing associates (Account Executive, Clinical Specialist, Lab Automation Specialists, National Accounts, Strategic Customer Group Leaders, Service Engineers, and ...
Works effectively with BD customer facing associates (Account Executive, Clinical Specialist, Lab Automation Specialists, National Accounts, Strategic Customer Group Leaders, Service Engineers, and ...
BD Jobs Information
Do workers at BD get paid breaks?
78% of people say they get paid breaks.
Based on data from 49 people who took the Breakroom Quiz between August 2025 and July 2026.
Does BD pay people when they’re sick?
74% of people say they would get paid if they were sick but scheduled to work.
Based on data from 58 people who took the Breakroom Quiz between August 2025 and July 2026.
At BD, are sick days and vacation days separate paid time off?
71% of people say they have to use vacation days when they’re out sick.
Based on data from 58 people who took the Breakroom Quiz between August 2025 and July 2026.
Is the health insurance from BD affordable enough for their workers?
88% of people say the health insurance costs are okay
Based on data from 56 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people get paid time off at BD?
94% of people say they get paid time off.
Based on data from 64 people who took the Breakroom Quiz between August 2025 and July 2026.
How far ahead of time do people find out their work schedule?
- 65% of people with changing schedules find out their shifts one week or less ahead of time.
- 10% of people with changing schedules find out their shifts two weeks ahead of time.
- 0% of people with changing schedules find out their shifts three weeks ahead of time.
- 25% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and July 2026.
Do workers at BD worry about hours?
89% of people report they don’t worry about getting enough hours.
Based on data from 88 people who took the Breakroom Quiz between November 2024 and July 2026.
Do BD workers get to choose the shifts they work?
48% report that they don’t have enough control over which shifts they work.
Based on data from 71 people who took the Breakroom Quiz between December 2024 and July 2026.
How easy is it for BD workers to change shifts?
50% of people report that it’s hard to change shifts if they need to.
Based on data from 48 people who took the Breakroom Quiz between December 2024 and July 2026.
How easy is it to get time off at BD?
71% of people report it’s easy to get time off.
Based on data from 58 people who took the Breakroom Quiz between August 2025 and July 2026.
Do BD managers change schedules at the last minute?
94% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 90 people who took the Breakroom Quiz between November 2024 and July 2026.
Do jobs at BD spill into time workers aren’t paid for?
19% of people report that their job takes up time that they don’t get paid for.
Based on data from 86 people who took the Breakroom Quiz between November 2024 and July 2026.
How easy is it to take sick days at BD?
76% of people report that it’s easy to take time off if they are sick.
Based on data from 62 people who took the Breakroom Quiz between August 2025 and July 2026.
Is a BD job good for students?
80% of students report this is a good place to work if you’re studying.
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70% of people who care for a child or other relative report this is a good place to work.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people at BD feel treated with respect by their managers?
73% of people say they’re treated with respect by their managers.
Based on data from 56 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people at BD get to take their breaks without interruption?
74% of people report that they get to take their breaks without interruption.
Based on data from 57 people who took the Breakroom Quiz between August 2025 and July 2026.
Is it stressful to work at BD?
71% of people say they often feel stressed out at work.
Based on data from 59 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people at BD enjoy their jobs?
35% of people report they don’t enjoy their job.
Based on data from 54 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people at BD recommend working with their team?
49% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 65 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people get enough training when they start at BD?
40% of people report they didn’t get enough training when they started working here.
Based on data from 62 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people get support to advance at BD?
In the last year, 46% of people report not being given support to advance their career here.
Based on data from 59 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people think BD’s headquarters understands what’s happening where they work?
78% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 58 people who took the Breakroom Quiz between August 2025 and July 2026.
Do workers feel well informed about how BD is doing?
47% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 58 people who took the Breakroom Quiz between August 2025 and July 2026.
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Director, National Accounts Long Term Care Pharmacy
Delaware, OH • On-site, Remote
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 9 days ago
BD rating
7.3
Based on 140 frontline employees who took The Breakroom Quiz
308th of 490 rated machine equipment manufacturers
Job description
We are the people who give possibilities purpose
BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
Job DescriptionThe Sales Director is responsible for leading and growing strategic relationships with the largest national longterm care and institutional pharmacy organizations, including major closed door pharmacy providers. This role owns account strategy, sales execution, and partnership development across assigned national accounts and supports the full MMS portfolio of products and solutions.
This individual serves as the primary executive contact for customers, drives new business opportunities, protects and expands existing relationships, and coordinates internal resources to deliver meaningful customer and business outcomes.
Key Responsibilities
Own and manage national relationships with leading longterm care and closed door pharmacy organizations
Develop and execute strategic, multiyear account plans aligned to both customer objectives and MMS growth priorities
Drive new business, competitive conversions, and portfolio expansion across all MMS products and solutions
Build strong executivelevel relationships and operate as a trusted advisor to senior customer leaders
Identify, qualify, and close complex sales opportunities within existing and prospective national accounts
Lead endtoend sales cycles, including opportunity strategy, presentations, ROI discussions, negotiations, and contracting
Coordinate crossfunctional internal teams (sales, marketing, clinical, service, operations, contracts) to support customer needs
Serve as the internal customer advocate, ensuring alignment and followthrough across MMS teams
Maintain accurate pipeline management, forecasting, and CRM activity
Deliver valuebased business reviews and support joint planning and roadmap discussions with customers
Knowledge, Skills, and Experience
Proven success managing large national or enterprise healthcare accounts
Strong ability to influence without authority and lead through a matrixed organization
Experience selling complex hardware, software, or solutionbased portfolios
Executivelevel communication, presentation, and negotiation skills
Strong business and financial acumen with the ability to articulate value and ROI
Disciplined opportunity and pipeline management skills
Comfortable engaging with Csuite and senior decision makers
Willingness to travel approximately 50%
Qualifications
Bachelor's degree required; advanced degree preferred
7-10+ years of progressive sales experience in healthcare, pharmacy, automation, or related markets
National account or enterprise customer experience strongly preferred
Experience calling on longterm care, institutional, or closed door pharmacy customers a strong plus
Demonstrated track record of meeting or exceeding sales goals
At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.
For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.
Health and Well-being Benefits
- Medical coverage
- Health Savings Accounts
- Flexible Spending Accounts
- Medical coverage
- Health Savings Accounts
- Flexible Spending Accounts
- Dental coverage
- Vision coverage
- Hospital Care Insurance
- Critical Illness Insurance
- Accidental Injury Insurance
- Life and AD&D insurance
- Short-term disability coverage
- Long-term disability insurance
- Long-term care with life insurance
Other Well-being Resources
- Anxiety management program
- Wellness incentives
- Sleep improvement program
- Diabetes management program
- Virtual physical therapy
- Emotional/mental health support programs
- Weight management programs
- Gastrointestinal health program
- Substance use management program
- Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit
Retirement and Financial Well-being
- BD 401(k) Plan
- BD Deferred Compensation and Restoration Plan
- 529 College Savings Plan
- Financial counseling
- Baxter Credit Union (BCU)
- Daily Pay
- College financial aid and application guidance
Life Balance Programs
- Paid time off (PTO), including all required State leaves
- Educational assistance/tuition reimbursement
- MetLife Legal Plan
- Group auto and home insurance
- Pet insurance
- Commuter benefits
- Discounts on products and services
- Academic Achievement Scholarship
- Service Recognition Awards
- Employer matching donation
- Workplace accommodations
Other Life Balance Programs
- Adoption assistance
- Backup day care and eldercare
- Support for neurodivergent adults, children, and caregivers
- Caregiving assistance for elderly and special needs individuals
- Employee Assistance Program (EAP)
- Paid Parental Leave
- Support for fertility, birthing, postpartum, and age-related hormonal changes
Leave Programs
- Bereavement leaves
- Military leave
- Personal leave
- Family and Medical Leave (FML)
- Jury and Witness Duty Leave
#CLOLI
Why Join Us?To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you'll discover a culture in which you can learn, grow and thrive.
We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.
To learn more about BD visit https://bd.com/careers.
Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.
Required Skills
Optional Skills
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Primary Work LocationUSA CA - San Diego Bldg A&BAdditional LocationsWork ShiftAbout BD
Sourced by ZipRecruiter
BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. We have over 65,000 employees and a presence in virtually every country around the world to address some of the most challenging global health issues.
Industry
Medical equipment and supplies manufacturing and manufacturing
Company size
10,000+ Employees
Headquarters location
Franklin Lakes, NJ, US