... BD's distribution partners to support the customer in growth and long-term retention activities. * Complete customer service activities including product in-servicing, follow up on technical ...

69 Bd Customer Service Jobs Hiring Near You
... BD's distribution partners to support the customer in growth and long-term retention activities. * Complete customer service activities including product in-servicing, follow up on technical ...
... BD's distribution partners to support the customer in growth and long-term retention activities. * Complete customer service activities including product in-servicing, follow up on technical ...
... BD's distribution partners to support the customer in growth and long-term retention activities. * Complete customer service activities including product in-servicing, follow up on technical ...
Clinical Deployment Consultant (Mid-America) at BD (Becton, Dickinson and Company) San Diego, CA
San Diego, CA · On-site
$100 - $125/hr
... of customer service at or above expectations, and demonstrating accountability for their part in ... We are the makers of possible BD is one of the largest global medical technology companies in the ...
Clinical Deployment Consultant (Mid-America) at BD (Becton, Dickinson and Company) San Diego, CA
San Diego, CA · On-site
$100 - $125/hr
... of customer service at or above expectations, and demonstrating accountability for their part in ... We are the makers of possible BD is one of the largest global medical technology companies in the ...
Automation Solutions Engineer
Dallas, TX · On-site
Provide clear, timely, and effective communications to customers about service expectations, estimated arrival time, status of ongoing service activities, and service follow-up calls in support of BD ...
Automation Solutions Engineer
Dallas, TX · On-site
Provide clear, timely, and effective communications to customers about service expectations, estimated arrival time, status of ongoing service activities, and service follow-up calls in support of BD ...
... BD customer experience across complex federal environments. The GAM drives revenue growth and ... veterans, service members, and other critical federal populations and requires disciplined ...
... BD customer experience across complex federal environments. The GAM drives revenue growth and ... veterans, service members, and other critical federal populations and requires disciplined ...
... BD customer experience across complex federal environments. The GAM drives revenue growth and ... veterans, service members, and other critical federal populations and requires disciplined ...
... BD customer experience across complex federal environments. The GAM drives revenue growth and ... veterans, service members, and other critical federal populations and requires disciplined ...
... BD customer experience across complex federal environments. The GAM drives revenue growth and ... veterans, service members, and other critical federal populations and requires disciplined ...
... BD customer experience across complex federal environments. The GAM drives revenue growth and ... veterans, service members, and other critical federal populations and requires disciplined ...
Works effectively with BD customer facing associates (InstrumentSpecialists,Clinical Specialists,Lab Automation Specialists, National Accounts, Strategic Customer Group Leaders, Service Engineers ...
Works effectively with BD customer facing associates (InstrumentSpecialists,Clinical Specialists,Lab Automation Specialists, National Accounts, Strategic Customer Group Leaders, Service Engineers ...
... BD customer experience across complex federal environments. The GAM drives revenue growth and ... veterans, service members, and other critical federal populations and requires disciplined ...
... BD customer experience across complex federal environments. The GAM drives revenue growth and ... veterans, service members, and other critical federal populations and requires disciplined ...
Works effectively with BD customer facing associates (Instrument Specialists, Clinical Specialists, Lab Automation Specialists, National Accounts, Strategic Customer Group Leaders, Service Engineers ...
Works effectively with BD customer facing associates (Instrument Specialists, Clinical Specialists, Lab Automation Specialists, National Accounts, Strategic Customer Group Leaders, Service Engineers ...
Works effectively with BD customer facing associates (Instrument Specialists, Clinical Specialists, Lab Automation Specialists, National Accounts, Strategic Customer Group Leaders, Service Engineers ...
New
Works effectively with BD customer facing associates (Instrument Specialists, Clinical Specialists, Lab Automation Specialists, National Accounts, Strategic Customer Group Leaders, Service Engineers ...
New
Customer Service Representative III
Austin, TX · On-site
$15.75 - $21.50/hr
As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters ... The Customer Service Representative III at Augusta Life Sciences US OpCo I LLC is responsible for ...
Customer Service Representative III
Austin, TX · On-site
$15.75 - $21.50/hr
As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters ... The Customer Service Representative III at Augusta Life Sciences US OpCo I LLC is responsible for ...
Customer Service Representative III
San Antonio, TX · On-site
$14.50 - $19.75/hr
As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters ... The Customer Service Representative III at Augusta Life Sciences US OpCo I LLC is responsible for ...
Customer Service Representative III
San Antonio, TX · On-site
$14.50 - $19.75/hr
As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters ... The Customer Service Representative III at Augusta Life Sciences US OpCo I LLC is responsible for ...
Customer Service Representative III
San Antonio, TX · On-site
$14.50 - $19.75/hr
As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters ... The Customer Service Representative III at Augusta Life Sciences US OpCo I LLC is responsible for ...
Customer Service Representative III
San Antonio, TX · On-site
$14.50 - $19.75/hr
As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters ... The Customer Service Representative III at Augusta Life Sciences US OpCo I LLC is responsible for ...
Customer Service Representative III
$16.50 - $22.25/hr
As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters ... The Customer Service Representative III at Augusta Life Sciences US OpCo I LLC is responsible for ...
New
Customer Service Representative III
$16.50 - $22.25/hr
As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters ... The Customer Service Representative III at Augusta Life Sciences US OpCo I LLC is responsible for ...
New
Customer Service Representative III
San Antonio, TX · On-site +1
$14.50 - $19.50/hr
As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters ... The Customer Service Representative III at Augusta Life Sciences US OpCo I LLC is responsible for ...
Customer Service Representative III
San Antonio, TX · On-site +1
$14.50 - $19.50/hr
As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters ... The Customer Service Representative III at Augusta Life Sciences US OpCo I LLC is responsible for ...
Customer Service Representative III
El Paso, TX · On-site
$14.50 - $19.75/hr
As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters ... The Customer Service Representative III at Augusta Life Sciences US OpCo I LLC is responsible for ...
New
Customer Service Representative III
El Paso, TX · On-site
$14.50 - $19.75/hr
As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters ... The Customer Service Representative III at Augusta Life Sciences US OpCo I LLC is responsible for ...
New
Customer Service Representative III
Austin, TX · On-site
$15.75 - $21.50/hr
As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters ... The Customer Service Representative III at Augusta Life Sciences US OpCo I LLC is responsible for ...
New
Customer Service Representative III
Austin, TX · On-site
$15.75 - $21.50/hr
As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters ... The Customer Service Representative III at Augusta Life Sciences US OpCo I LLC is responsible for ...
New
Customer Service Representative III
Mcallen, TX · On-site
$15.25 - $20.75/hr
As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters ... The Customer Service Representative III at Augusta Life Sciences US OpCo I LLC is responsible for ...
New
Customer Service Representative III
Mcallen, TX · On-site
$15.25 - $20.75/hr
As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters ... The Customer Service Representative III at Augusta Life Sciences US OpCo I LLC is responsible for ...
New
Customer Service Representative III
Mcallen, TX · On-site
$15.25 - $20.75/hr
As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters ... The Customer Service Representative III at Augusta Life Sciences US OpCo I LLC is responsible for ...
Customer Service Representative III
Mcallen, TX · On-site
$15.25 - $20.75/hr
As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters ... The Customer Service Representative III at Augusta Life Sciences US OpCo I LLC is responsible for ...
BD Jobs Information
Do workers at BD get paid breaks?
77% of people say they get paid breaks.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and August 2026.
Does BD pay people when they’re sick?
73% of people say they would get paid if they were sick but scheduled to work.
Based on data from 56 people who took the Breakroom Quiz between August 2025 and August 2026.
At BD, are sick days and vacation days separate paid time off?
75% of people say they have to use vacation days when they’re out sick.
Based on data from 56 people who took the Breakroom Quiz between August 2025 and August 2026.
Is the health insurance from BD affordable enough for their workers?
87% of people say the health insurance costs are okay
Based on data from 54 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people get paid time off at BD?
94% of people say they get paid time off.
Based on data from 62 people who took the Breakroom Quiz between August 2025 and August 2026.
How far ahead of time do people find out their work schedule?
- 65% of people with changing schedules find out their shifts one week or less ahead of time.
- 10% of people with changing schedules find out their shifts two weeks ahead of time.
- 0% of people with changing schedules find out their shifts three weeks ahead of time.
- 25% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and July 2026.
Do workers at BD worry about hours?
89% of people report they don’t worry about getting enough hours.
Based on data from 90 people who took the Breakroom Quiz between November 2024 and August 2026.
Do BD workers get to choose the shifts they work?
49% report that they don’t have enough control over which shifts they work.
Based on data from 73 people who took the Breakroom Quiz between December 2024 and August 2026.
How easy is it for BD workers to change shifts?
49% of people report that it’s hard to change shifts if they need to.
Based on data from 49 people who took the Breakroom Quiz between December 2024 and August 2026.
How easy is it to get time off at BD?
71% of people report it’s easy to get time off.
Based on data from 56 people who took the Breakroom Quiz between August 2025 and August 2026.
Do BD managers change schedules at the last minute?
93% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 92 people who took the Breakroom Quiz between November 2024 and August 2026.
Do jobs at BD spill into time workers aren’t paid for?
18% of people report that their job takes up time that they don’t get paid for.
Based on data from 87 people who took the Breakroom Quiz between November 2024 and August 2026.
How easy is it to take sick days at BD?
75% of people report that it’s easy to take time off if they are sick.
Based on data from 60 people who took the Breakroom Quiz between August 2025 and August 2026.
Is a BD job good for students?
80% of students report this is a good place to work if you’re studying.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and January 2026.
Is working at BD good if you’re a parent or caregiver?
69% of people who care for a child or other relative report this is a good place to work.
Based on data from 48 people who took the Breakroom Quiz between December 2024 and August 2026.
Do people at BD feel treated with respect by their managers?
73% of people say they’re treated with respect by their managers.
Based on data from 55 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people at BD get to take their breaks without interruption?
78% of people report that they get to take their breaks without interruption.
Based on data from 54 people who took the Breakroom Quiz between August 2025 and August 2026.
Is it stressful to work at BD?
70% of people say they often feel stressed at work.
Based on data from 57 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people at BD enjoy their jobs?
37% of people report they don’t enjoy their job.
Based on data from 54 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people at BD recommend working with their team?
54% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 63 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people get enough training when they start at BD?
38% of people report they didn’t get enough training when they started working here.
Based on data from 60 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people get support to advance at BD?
In the last year, 47% of people report not being given support to advance their career here.
Based on data from 57 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people think BD’s headquarters understands what’s happening where they work?
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 56 people who took the Breakroom Quiz between August 2025 and August 2026.
Do workers feel well informed about how BD is doing?
47% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 55 people who took the Breakroom Quiz between August 2025 and August 2026.
What are the most popular job types at Bd?
What are the most popular jobs at Bd?
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Specimen Management Sales Consultant (Raleigh, NC/SE Virginia)
Raleigh, NC • On-site
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 16 days ago
BD rating
7.3
Based on 143 frontline employees who took The Breakroom Quiz
315th of 499 rated machine equipment manufacturers
Job description
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
Job Description
About the role:
The Specimen Management Consultant, SMC (Raliegh, NC/ SE Virginia) will sell existing and new BD specimen management consumable products to include blood collection, safety phlebotomy, transfer devices, accessories and etc. to hospitals, health systems, reference laboratories and to the US healthcare market segment. You will also assess clients' needs with product ordering, in servicing and maintaining the existing business portfolio. You will successfully lead incremental conversion opportunities from initial targeting through evaluation and will drive sales to regularly meet or exceed sales quota.
Key responsibilities will include:
- Lead with a focused growth mindset delivering for our customers and driving profitable growth.
- Develop, document, and drive the customer buying process through full utilization of a territory and strategic account sales plan involving multiple stakeholders and buyers in the growth of the assigned products.
- Call on prospective customers, create demand, communicate medical, clinical and patient outcome benefits, deliver product information and demonstrations, prepare proposals and quotes within company guidelines.
- Conduct daily sales calls to introduce novel solutions to customers through clinical insights, quality products and studies/tools to customers.
- Actively seek to convert accounts where competitive products are being used.
- Collaborate with BD customer facing associates (Product Specialists, Associate Territory Managers, National Accounts, Strategic Account Vice Presidents) as well as BD's distribution partners to support the customer in growth and long-term retention activities.
- Complete customer service activities including product in-servicing, follow up on technical questions, ensuring a smooth supply chain and delivery of product.
- Attaining an assigned territorial sales quota and achieve market share goals for particular product lines.
- Maintaining a high level of technical and market expertise and educate the market on proper utilization and acceptance of BD product portfolio.
- Keep abreast of changing market activities and product enhancements.
- Ensure our distributor partners are kept informed about IDS products, prices, promotions and policies.
Education and experience required:
- Bachelor's degree required
- Previous medical device, pharmaceutical, diagnostic, biotech or related sales experience
- Proven sales success with strong negotiation, communication, and presentation skills; adept at understanding buyer types and responding to customer needs
- Demonstrated experience in sales process including managing resources, conducting pre-call planning, and ability to prioritize and segment accounts
- Ability to travel up to 75%
- Must possess and maintain a valid state-issued driver's license and meet BD's auto safety standards
Education and experience preferred:
- Master's degree preferred
- Experience calling on Infection Prevention, Med/Surg, Occupational Health, Nursing, OR, or Labs
- Experience selling on value in a medical sales capacity
- Previous clinical work experience
- Familiar with Salesforce software
- Experience maintaining Integrated Business Plans (IBPs) to ensure attainment territory goal
At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.
For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.
At BD, we are strongly committed to investing in our associates-their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under "Our Commitment to You".
Salary ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates' progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary offered to a successful candidate is based on experience, education, skills, and actual work location. Salary ranges may vary for Field-based and Remote roles. $125,000 - $200,000 (Range included base salary + other sales bonuses and benefit incentives)
At BD, we are committed to supporting our associates' well-being, development, and success through a performance-based culture. For this position, BD offers a competitive compensation package along with the following benefits specific to this role:
- Annual Bonus
- Potential reimbursement of vehicle use/mileage
Health and Well-being Benefits
- Medical coverage
- Health Savings Accounts
- Flexible Spending Accounts
- Dental coverage
- Vision coverage
- Hospital Care Insurance
- Critical Illness Insurance
- Accidental Injury Insurance
- Life and AD&D insurance
- Short-term disability coverage
- Long-term disability insurance
- Long-term care with life insurance
Other Well-being Resources
- Anxiety management program
- Wellness incentives
- Sleep improvement program
- Diabetes management program
- Virtual physical therapy
- Emotional/mental health support programs
- Weight management programs
- Gastrointestinal health program
- Substance use management program
- Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit
Retirement and Financial Well-being
- BD 401(k) Plan
- BD Deferred Compensation and Restoration Plan
- 529 College Savings Plan
- Financial counseling
- Baxter Credit Union (BCU)
- Daily Pay
- College financial aid and application guidance
Life Balance Programs
- Paid time off (PTO), including all required State leaves
- Educational assistance/tuition reimbursement
- MetLife Legal Plan
- Group auto and home insurance
- Pet insurance
- Commuter benefits
- Discounts on products and services
- Academic Achievement Scholarship
- Service Recognition Awards
- Employer matching donation
- Workplace accommodations
Other Life Balance Programs
- Adoption assistance
- Backup day care and eldercare
- Support for neurodivergent adults, children, and caregivers
- Caregiving assistance for elderly and special needs individuals
- Employee Assistance Program (EAP)
- Paid Parental Leave
- Support for fertility, birthing, postpartum, and age-related hormonal changes
Leave Programs
- Bereavement leaves
- Military leave
- Personal leave
- Family and Medical Leave (FML)
- Jury and Witness Duty Leave
Why Join Us?
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you'll discover a culture in which you can learn, grow and thrive.
We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.
To learn more about BD visit https://bd.com/careers.
Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.
Required Skills
Optional Skills
Primary Work Location
USA NJ - Franklin Lakes
Additional Locations
Work Shift
About BD
Sourced by ZipRecruiter
BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. We have over 65,000 employees and a presence in virtually every country around the world to address some of the most challenging global health issues.
Industry
Medical equipment and supplies manufacturing and manufacturing
Company size
10,000+ Employees
Headquarters location
Franklin Lakes, NJ, US