ZipRecruiter

Log In

Barracuda Networks
Barracuda Networks

60 Barracuda Networks Technical Support Representative Jobs Hiring Near You

Barracuda

Implementation Consultant

Alpharetta, GA · On-site

$90 - $115/hr

Envision yourself at Barracuda! Barracuda Networks is seeking an Onboardingand ... Comfortable working across time zones in a global organization; flexibility to support ...

New

next page

Showing results 1-20

All JobsBarracuda Networks JobsBarracuda Networks Technical Support Representative Jobs

Barracuda Networks Jobs Information

What is it like to work at Barracuda Networks?

Barracuda Networks is a company that values innovation, collaboration, and customer satisfaction, fostering a dynamic and fast-paced work environment. The company's team structure is organized into various departments, including engineering, sales, and customer support, with a focus on delivering cutting-edge security solutions to protect networks and data. Working at Barracuda Networks may appeal to individuals who are passionate about cybersecurity, enjoy working in a collaborative team environment, and are driven to make a positive impact in the industry.

What makes Barracuda Networks an attractive place to work?

Barracuda Networks is a leading provider of cloud-connected security and data protection solutions, recognized for its innovative approach to cybersecurity and commitment to protecting organizations from evolving threats.

The company's workplace culture values innovation, collaboration, and employee growth, with opportunities for professionals to contribute to cutting-edge projects, work with a diverse team, and develop their skills through training and mentorship programs.

Joining Barracuda Networks offers a chance to be part of a dynamic and forward-thinking organization, where employees can make a meaningful impact, drive business growth, and advance their careers in a rapidly evolving industry.

What other companies are hiring for Technical Support Representative jobs?

What are the most popular jobs at Barracuda Networks?

What are the most popular categories at Barracuda Networks?

Infographic showing various Technical Support Representative job openings at Barracuda Networks in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 36% Physical, 35% Hybrid, and 29% Remote job distribution.

Technical Support Representative

Barracuda Networks Inc.

Alpharetta, GA • Hybrid

Full-time

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, and a managed XDR service, to strengthen cyber resilience. Hundreds of thousands of IT professionals and managed service providers worldwide trust us to protect and support them with solutions that are easy to buy, deploy, and use.
 
We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an Equal Opportunity Employer, committed to equal employment opportunity and equitable compensation regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.
 
Envision yourself at Barracuda!    
Barracuda Networks is seeking highly motivated and enthusiastic Technical Support Representatives to deliver high-quality support for our industry leading networking and security solutions. This is an entry level role based in Alpharetta, GA, where you will be responsible for understanding, documenting, and troubleshooting customer product support issues via email, phone, and chat. You’ll work collaboratively within a team environment and report directly to a Technical Support Manager.
    
 
What you’ll be working on    
  • Create, revise and publish internal and public facing product solutions.
  • Interface with customers at a high volume to solve their issues.
  • Develop your skills in network and security products through on-going training.
  • Document, escalate and follow through with product bugs and/or issues.
What you bring to the role    
  • Associates degree in IT, relevant training (CCNA cert/CompTIA/Cisco etc.) or equivalent experience.
  • A customer centric focus - you always aim to make the customer happy.
  • Strong troubleshooting/problem resolution skills.
  • Basic networking or server experience - technical understanding of servers and networking technologies such as TCP/IP, Routing, DHCP.
  • Ability to learn and adapt to quickly changing circumstances, direction and strategy.
  • Experience in any of the scripting languages such as Bash, Shell, Perl, Python.
What you’ll get from us    
A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility – there are many opportunities for cross training and the ability to define your next career step within Barracuda. We support employees who want to explore other areas of interest.    
  • Equity, in the form of non-qualifying options
  • High-quality health benefits
  • Retirement Plan with employer match
  • Career-growth opportunities
  • Flexible Time Off and Paid Time Off benefits
  • Volunteer opportunities
#LI-Hybrid
 
 
Job ID: 27-0238