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Barracuda Networks

60 Barracuda Networks Desktop Support Jobs Hiring Near You

Barracuda Networks Inc.

Account Executive (Ohio)

OH · Remote

Delivers effective sales demonstration and presentations, covering the Barracuda Networks portfolio effectively * Supports in creating clear goals and complete accurate forecasting through developing ...

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Barracuda Networks Jobs Information

What is it like to work at Barracuda Networks?

Barracuda Networks is a company that values innovation, collaboration, and customer satisfaction, fostering a dynamic and fast-paced work environment. The company's team structure is organized into various departments, including engineering, sales, and customer support, with a focus on delivering cutting-edge security solutions to protect networks and data. Working at Barracuda Networks may appeal to individuals who are passionate about cybersecurity, enjoy working in a collaborative team environment, and are driven to make a positive impact in the industry.

What makes Barracuda Networks an attractive place to work?

Barracuda Networks is a leading provider of cloud-connected security and data protection solutions, recognized for its innovative approach to cybersecurity and commitment to protecting organizations from evolving threats.

The company's workplace culture values innovation, collaboration, and employee growth, with opportunities for professionals to contribute to cutting-edge projects, work with a diverse team, and develop their skills through training and mentorship programs.

Joining Barracuda Networks offers a chance to be part of a dynamic and forward-thinking organization, where employees can make a meaningful impact, drive business growth, and advance their careers in a rapidly evolving industry.

What are the most popular job types at Barracuda Networks?

    What are the most popular jobs at Barracuda Networks?

    What are the most popular categories at Barracuda Networks?

    Infographic showing various Desktop Support job openings at Barracuda Networks in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 46% Physical, 29% Hybrid, and 25% Remote job distribution.

    Manager, Technical Support

    Barracuda Networks Inc.

    Alpharetta, GA • Hybrid

    Full-time

    Medical, Retirement, PTO

    Re-posted 20 days ago

    Job description

    Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, and a managed XDR service, to strengthen cyber resilience. Hundreds of thousands of IT professionals and managed service providers worldwide trust us to protect and support them with solutions that are easy to buy, deploy, and use. 
     
    We know a diverse workforce adds to our collective value and strength as an organization.  Barracuda Networks is proud to be an Equal Opportunity Employer, committed to equal employment opportunity and equitable compensation regardless of race, gender, religion, sex, sexual orientation, national origin, or disability. 
     
    Envision yourself at Barracuda
     
    Barracuda Networks is currently looking for a Technical Support Manager for our Alpharetta, Georgia team.  As a Technical Support Manager, you will lead a Technical Support team, ensuring exceptional customer experience for clients, resellers, and distributors. Reporting to the Senior Director of Technical Support, this role collaborates with peers across US, APAC, and EMEA to drive organizational direction and continuous improvement in customer care
     
    What you’ll be working on
    • Lead and develop Technical Support teams, partnering with Sales, Engineering, Training, and other departments.
    • Monitor performance metrics and promote individual growth.
    • Drive process optimization and standardization.
    • Ensure high customer satisfaction and retention through continuous improvement.
    • Manage resources to meet service level expectations.
    • Resolve escalated customer issues promptly.
    • Collaborate with cross-functional teams to address key issues.
     
    What you bring to the role
    • Bachelor’s degree or equivalent work experience 
    • 2-3 years of supervisory experience 
    • 4+ years of progressive call center / technical support experience
    • Proven leadership and team development skills.
    • Strong organizational, time management, and communication abilities
    • Excellent organizational, time management and communication skills (written and verbal) 
     
    What you’ll get from us 
    A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility – there are opportunities for cross training and the ability to attain your next career step within Barracuda.  
     
    • Equity, in the form of non-qualifying options 
    • High-quality health benefits 
    • Retirement Plan with employer match 
    • Career-growth opportunities 
    • Flexible Time Off and Paid Time Off benefits 
    • Volunteer opportunities 
     
    #LI-hybrid
     
    Job ID 27-0205
     

    Apply