$95K - $125K/yr
Senior Account Analyst About the Role Asurion is seeking a Senior Analyst for the Client Program ... IT, programming, or software support background * Industry experience (insurance, tech services ...
29 Asurion Software Jobs Hiring Near You
$95K - $125K/yr
Senior Account Analyst About the Role Asurion is seeking a Senior Analyst for the Client Program ... IT, programming, or software support background * Industry experience (insurance, tech services ...
Smyrna, TN For more than 25 years, Asurion has been a leader in innovation, not only in the tech ... Technically proficient with various business software programs (i.e. Excel, ChatGPT, PowerPoint ...
Smyrna, TN For more than 25 years, Asurion has been a leader in innovation, not only in the tech ... Technically proficient with various business software programs (i.e. Excel, ChatGPT, PowerPoint ...
5G Installation and Inventory Expert
Austin, TX · On-site
$20.50/hr
Document service tickets and update software programs as needed. * Travel to pick up devices and ... Recommend tech solutions based on customer needs and resolve device issues; upsell Asurion products
5G Installation and Inventory Expert
Austin, TX · On-site
$20.50/hr
Document service tickets and update software programs as needed. * Travel to pick up devices and ... Recommend tech solutions based on customer needs and resolve device issues; upsell Asurion products
JOB CODE TEC4017 Staff Software Engineer MANAGEMENT LEVEL 6 Senior Manager DISCIPLINE Software Engineering REPORTS TO Director of Engineering FSLA CLASSIFICATION Exempt The Staff Software Engineer ...
JOB CODE TEC4017 Staff Software Engineer MANAGEMENT LEVEL 6 Senior Manager DISCIPLINE Software Engineering REPORTS TO Director of Engineering FSLA CLASSIFICATION Exempt The Staff Software Engineer ...
Staff Software Engineer
Sterling, CO · On-site
JOB CODE TEC4017 Staff Software Engineer MANAGEMENT LEVEL 6 Senior Manager DISCIPLINE Software Engineering REPORTS TO Director of Engineering FSLA CLASSIFICATION Exempt The Staff Software Engineer ...
Staff Software Engineer
Sterling, CO · On-site
JOB CODE TEC4017 Staff Software Engineer MANAGEMENT LEVEL 6 Senior Manager DISCIPLINE Software Engineering REPORTS TO Director of Engineering FSLA CLASSIFICATION Exempt The Staff Software Engineer ...
Diagnostic software and test procedures. Battery, display, and camera replacement. Firmware update and reset processes. REQUIRED SOFT/LEADERSHIP SKILLS Clear, professional customer communication.
Diagnostic software and test procedures. Battery, display, and camera replacement. Firmware update and reset processes. REQUIRED SOFT/LEADERSHIP SKILLS Clear, professional customer communication.
REQUIRED TECHNICAL SKILLS • Smartphone and tablet repair proficiency. • ESD-safe handling and workstation setup. • Micro-soldering or fine assembly skills. • Diagnostic software and test ...
REQUIRED TECHNICAL SKILLS • Smartphone and tablet repair proficiency. • ESD-safe handling and workstation setup. • Micro-soldering or fine assembly skills. • Diagnostic software and test ...
Utilize voice analytics software to find specific call types and create custom views that add business value * Contribute to ad hoc analytics & inspection projects that support business initiatives
Utilize voice analytics software to find specific call types and create custom views that add business value * Contribute to ad hoc analytics & inspection projects that support business initiatives
Public-company or pre-public governance experience; technology industry experience (carrier, hardware/software); regulated industries experience; ; extended service contract, warranty, consumer ...
Public-company or pre-public governance experience; technology industry experience (carrier, hardware/software); regulated industries experience; ; extended service contract, warranty, consumer ...
Asurion Jobs Information
Do workers at Asurion get paid breaks?
Sometimes. Only some people get paid breaks.
37% of people say they don’t get paid breaks.
Based on data from 62 people who took the Breakroom Quiz between November 2024 and June 2026.
37% of people say they don’t get paid breaks.
Based on data from 62 people who took the Breakroom Quiz between November 2024 and June 2026.
Does Asurion pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
55% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 40 people who took the Breakroom Quiz between May 2025 and May 2026.
55% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 40 people who took the Breakroom Quiz between May 2025 and May 2026.
At Asurion, are sick days and vacation days separate paid time off?
Sick days and vacation days are used from the same paid time off.
76% of people say they have to use vacation days when they’re out sick.
Based on data from 29 people who took the Breakroom Quiz between May 2025 and June 2026.
76% of people say they have to use vacation days when they’re out sick.
Based on data from 29 people who took the Breakroom Quiz between May 2025 and June 2026.
Is the health insurance from Asurion affordable enough for their workers?
Most people say the health insurance costs are okay.
93% of people say the health insurance costs are okay
Based on data from 42 people who took the Breakroom Quiz between March 2025 and June 2026.
93% of people say the health insurance costs are okay
Based on data from 42 people who took the Breakroom Quiz between March 2025 and June 2026.
Do people get paid time off at Asurion?
Most people get paid time off work.
89% of people say they get paid time off.
Based on data from 35 people who took the Breakroom Quiz between June 2025 and June 2026.
89% of people say they get paid time off.
Based on data from 35 people who took the Breakroom Quiz between June 2025 and June 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and May 2026.
- 55% of people with changing schedules find out their shifts one week or less ahead of time.
- 26% of people with changing schedules find out their shifts two weeks ahead of time.
- 6% of people with changing schedules find out their shifts three weeks ahead of time.
- 13% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and May 2026.
Do workers at Asurion worry about hours?
Most people don’t worry about getting enough hours.
85% of people report they don’t worry about getting enough hours.
Based on data from 59 people who took the Breakroom Quiz between November 2024 and May 2026.
85% of people report they don’t worry about getting enough hours.
Based on data from 59 people who took the Breakroom Quiz between November 2024 and May 2026.
Do Asurion workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
38% report that they don’t have enough control over which shifts they work.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and May 2026.
38% report that they don’t have enough control over which shifts they work.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and May 2026.
How easy is it for Asurion workers to change shifts?
Some people find it hard to change shifts.
40% of people report that it’s hard to change shifts if they need to.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and May 2026.
40% of people report that it’s hard to change shifts if they need to.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and May 2026.
How easy is it to get time off at Asurion?
Most people find it easy to get time off.
69% of people report it’s easy to get time off.
Based on data from 32 people who took the Breakroom Quiz between May 2025 and May 2026.
69% of people report it’s easy to get time off.
Based on data from 32 people who took the Breakroom Quiz between May 2025 and May 2026.
Do Asurion managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
88% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 60 people who took the Breakroom Quiz between November 2024 and May 2026.
88% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 60 people who took the Breakroom Quiz between November 2024 and May 2026.
Do jobs at Asurion spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
16% of people report that their job takes up time that they don’t get paid for.
Based on data from 57 people who took the Breakroom Quiz between November 2024 and May 2026.
16% of people report that their job takes up time that they don’t get paid for.
Based on data from 57 people who took the Breakroom Quiz between November 2024 and May 2026.
How easy is it to take sick days at Asurion?
Most people find it easy to take sick days.
79% of people report that it’s easy to take time off if they are sick.
Based on data from 33 people who took the Breakroom Quiz between June 2025 and June 2026.
79% of people report that it’s easy to take time off if they are sick.
Based on data from 33 people who took the Breakroom Quiz between June 2025 and June 2026.
Is a Asurion job good for students?
Most students say this is a good place to work if you’re studying.
71% of students report this is a good place to work if you’re studying.
Based on data from 7 people who took the Breakroom Quiz between November 2024 and August 2025.
71% of students report this is a good place to work if you’re studying.
Based on data from 7 people who took the Breakroom Quiz between November 2024 and August 2025.
Is working at Asurion good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
79% of people who care for a child or other relative report this is a good place to work.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and June 2026.
79% of people who care for a child or other relative report this is a good place to work.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and June 2026.
Do people at Asurion feel treated with respect by their managers?
Most people feel treated with respect by their managers.
82% of people say they’re treated with respect by their managers.
Based on data from 38 people who took the Breakroom Quiz between May 2025 and May 2026.
82% of people say they’re treated with respect by their managers.
Based on data from 38 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people at Asurion get to take their breaks without interruption?
Most people get breaks without interruption.
77% of people report that they get to take their breaks without interruption.
Based on data from 30 people who took the Breakroom Quiz between June 2025 and June 2026.
77% of people report that they get to take their breaks without interruption.
Based on data from 30 people who took the Breakroom Quiz between June 2025 and June 2026.
Is it stressful to work at Asurion?
Most people feel stressed out here.
72% of people say they often feel stressed out at work.
Based on data from 32 people who took the Breakroom Quiz between June 2025 and June 2026.
72% of people say they often feel stressed out at work.
Based on data from 32 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people at Asurion enjoy their jobs?
Most people enjoy their job.
67% of people report they enjoy their job.
Based on data from 36 people who took the Breakroom Quiz between May 2025 and May 2026.
67% of people report they enjoy their job.
Based on data from 36 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people at Asurion recommend working with their team?
Only some people recommend working with their team.
36% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 36 people who took the Breakroom Quiz between June 2025 and June 2026.
36% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 36 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people get enough training when they start at Asurion?
Most people got enough training when they started.
68% of people report they got enough training when they started working here.
Based on data from 34 people who took the Breakroom Quiz between June 2025 and June 2026.
68% of people report they got enough training when they started working here.
Based on data from 34 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people get support to advance at Asurion?
Only some people are given support to advance their career here.
In the last year, 34% of people report not being given support to advance their career here.
Based on data from 32 people who took the Breakroom Quiz between June 2025 and June 2026.
In the last year, 34% of people report not being given support to advance their career here.
Based on data from 32 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people think Asurion’s headquarters understands what’s happening where they work?
Some people think headquarters doesn’t understand what’s happening where they work.
63% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 32 people who took the Breakroom Quiz between June 2025 and June 2026.
63% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 32 people who took the Breakroom Quiz between June 2025 and June 2026.
Do workers feel well informed about how Asurion is doing?
Only some people feel well informed about how the company is doing.
42% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 33 people who took the Breakroom Quiz between June 2025 and June 2026.
42% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 33 people who took the Breakroom Quiz between June 2025 and June 2026.
What are the most popular jobs at Asurion?
What are the most popular categories at Asurion?
Asurion rating
7.2
Based on 84 frontline employees who took The Breakroom Quiz
124th of 210 rated it services
Job description
Senior Account Analyst
About the Role
Asurion is seeking a Senior Analyst for the Client Program Management Team. This client-facing role serves as a trusted technical partner, working across Technology, Analytics, Product, Marketing, and Legal teams to support key clients. You'll manage system integrations, troubleshoot complex issues, deliver data-driven insights, and support strategic initiatives.
Key Responsibilities
- Act as a primary technical point of contact for clients on system integration, enhancement, and troubleshooting initiatives
- Serve as lead client liaison on critical technical projects, driving deeper Asurion and client integration
- Support the account team on pilot reporting for new growth initiatives
- Perform in-depth analysis using internal applications, application log reviews, and enterprise databases to diagnose issues and identify trends
- Write and optimize SQL queries to analyze large datasets, uncover root causes, monitor performance, and support decision-making
- Build and maintain insightful dashboards and reports using PowerBI, OpenSearch, Excel, and other visualization tools
- Lead or support technical project initiatives, including scoping, tracking progress, and coordinating cross-functional teams
- Participate in client-facing calls and meetings to discuss system performance, project status, and technical solutions
- Collaborate with internal stakeholders (Technology, Product, Analytics, Legal, etc.) to resolve issues, implement improvements, and deliver exceptional client outcomes
- Leverage AI tools and capabilities to enhance analysis, automate routine tasks, and drive operational efficiency
- Troubleshoot system behavior and integration points across complex enterprise environments
- Manage multiple priorities with persistence and a solutions-oriented mindsey
Qualifications
Required:
- Strong SQL and data analysis skills
- Experience with PowerBI (preferred) and Excel
- 3+ years in technical analysis, integration, or program management
- Strong communication and project management skills
- Bachelor's degree or equivalent experience
Preferred:
- IT, programming, or software support background
- Industry experience (insurance, tech services, etc.)
- Experience with AI tools
- Client-facing or account management experience
Key Success Factors
- Technical Curiosity & Problem-Solving: Ability to dive deep into systems, logs, and data to get to the root of issues
- Client Focus: Excellent communication and relationship-building skills with the ability to explain technical concepts clearly to business audiences
- Adaptability & Persistence: Comfortable managing a wide variety of tasks and priorities in a fast-paced environment
- Collaboration: Strong interpersonal skills and the ability to influence without authority across multiple internal teams
- AI Fluency: Comfortable leveraging generative AI and other tools to accelerate analysis and insights
Travel Requirements
Travels: Occasional for meetings or training.
% of Time: Up to 10%.
Overnight Travel: Rare.