Arthrex
Arthrex

60 Arthrex Customer Service Jobs Hiring Near You

Loaner Customer Service Administrator

Fort Myers, FL · On-site

$16.50 - $22.25/hr

Loaner Customer Service Administrator Arthrex Inc. is hiring a Loaner and Returns Customer Service Administrator I to work at our Fort Myers, Florida location. This individual will provide ...

Loaner Customer Service Administrator

Fort Myers, FL · On-site

$16.50 - $22.25/hr

Loaner Customer Service Administrator Arthrex Inc. is hiring a Loaner and Returns Customer Service Administrator I to work at our Fort Myers, Florida location. This individual will provide ...

Customer Service Coordinator I

Fort Myers, FL · On-site

$16.75 - $22/hr

Customer Service Coordinator I Arthrex Inc. is hiring a Customer Service Coordinator I to work at our Fort Myers location. This individual will provide communications to ensure that customer needs ...

Customer Service Coordinator I

Fort Myers, FL · On-site

$16.75 - $22/hr

Customer Service Coordinator I Arthrex Inc. is hiring a Customer Service Coordinator I to work at our Fort Myers location. This individual will provide communications to ensure that customer needs ...

Loaner Customer Service Administrator

Fort Myers, FL · On-site

$16.50 - $22.25/hr

Loaner Customer Service Administrator Arthrex Inc. is hiring a Loaner and Returns Customer Service Administrator I to work at our Fort Myers, Florida location. This individual will provide ...

Customer Service Operations Intern

Fort Myers, FL · On-site

$14.25 - $18.75/hr

Customer Service Operations Intern Arthrex is a global medical device company and leader in orthopedics medical education. With a corporate mission of Helping Surgeons Treat Their Patients Better ...

Document equipment service results in order to maintain accurate quality records * Educate Customer staff on the safe and effective use of Arthrex Synergy products * Coordinate the repair ...

New

Stay current on the full line of products and services offered by Arthrex. * Demonstrate competency in Arthrex sales programs, products and techniques. * Establish account profiles for customers ...

... Arthrex business partner representatives, and healthcare professional customers. Organize and ... and services to the product and procedure development process via team interaction with the ...

Retail Operations Coordinator II

Naples, FL · On-site

$17 - $22.50/hr

... Store at Arthrex Global Headquarters located in Naples, FL. The ideal candidate will provide attentive, knowledgeable, and friendly customer service while supporting product selection, store ...

... Arthrex business partner representatives, and healthcare professional customers. Organize and ... and services to the product and procedure development process via team interaction with the ...

... Arthrex business partner representatives, and healthcare professional customers. Organize and ... and services to the product and procedure development process via team interaction with the ...

... Arthrex business partner representatives, and healthcare professional customers. Organize and ... and services to the product and procedure development process via team interaction with the ...

Retail Operations Coordinator II

Naples, FL · On-site

$17 - $22.50/hr

... Store at Arthrex Global Headquarters located in Naples, FL. The ideal candidate will provide attentive, knowledgeable, and friendly customer service while supporting product selection, store ...

... Arthrex business partner representatives, and healthcare professional customers. Organize and ... and services to the product and procedure development process via team interaction with the ...

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Arthrex Jobs Information

What is it like to work at Arthrex?

Arthrex is a company that values innovation, collaboration, and a commitment to improving patient outcomes, fostering a culture that encourages creativity and teamwork. The company's mission-driven approach is reflected in its research and development facilities, where employees work alongside surgeons and engineers to design and manufacture medical devices, and in its global network of facilities that support a wide range of medical specialties. Working at Arthrex may appeal to candidates who are passionate about advancing medical technology and are interested in a dynamic, fast-paced environment that offers opportunities for professional growth and development.

What makes Arthrex an attractive place to work?

Arthrex is a leading medical device company that specializes in orthopedic and sports medicine products, with a strong reputation for innovation and quality. The company's workplace culture values collaboration, innovation, and employee growth, offering a dynamic and supportive environment that fosters creativity and professional development. Joining Arthrex provides opportunities to contribute to the development of cutting-edge medical technologies and to advance one's career in a stable and growing industry.

Do workers at Arthrex get paid breaks?

Yes. Most people get paid breaks.
68% of people say they get paid breaks.
Based on data from 60 people who took the Breakroom Quiz between December 2024 and August 2026.

Does Arthrex pay people when they’re sick?

Yes. Most people get paid when they’re sick.
84% of people say they would get paid if they were sick but scheduled to work.
Based on data from 69 people who took the Breakroom Quiz between December 2024 and June 2026.

At Arthrex, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
94% of people say they have to use vacation days when they’re out sick.
Based on data from 36 people who took the Breakroom Quiz between May 2025 and August 2026.

Is the health insurance from Arthrex affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 45 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get paid time off at Arthrex?

Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 38 people who took the Breakroom Quiz between May 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 67% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 8% of people with changing schedules find out their shifts three weeks ahead of time.
  • 25% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 12 people who took the Breakroom Quiz between January 2025 and March 2026.

Do workers at Arthrex worry about hours?

Most people don’t worry about getting enough hours.
91% of people report they don’t worry about getting enough hours.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and March 2026.

Do Arthrex workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
38% report that they don’t have enough control over which shifts they work.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it for Arthrex workers to change shifts?

Most people find it easy to change shifts.
72% of people report that it’s easy to change shifts if they need to.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and March 2026.

How easy is it to get time off at Arthrex?

Most people find it easy to get time off.
88% of people report it’s easy to get time off.
Based on data from 41 people who took the Breakroom Quiz between March 2025 and March 2026.

Do Arthrex managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
84% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 31 people who took the Breakroom Quiz between March 2025 and March 2026.

Do jobs at Arthrex spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
29% of people report that their job takes up time that they don’t get paid for.
Based on data from 31 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it to take sick days at Arthrex?

Most people find it easy to take sick days.
75% of people report that it’s easy to take time off if they are sick.
Based on data from 73 people who took the Breakroom Quiz between December 2024 and August 2026.

Is a Arthrex job good for students?

Most students say this is a good place to work if you’re studying.
75% of students report this is a good place to work if you’re studying.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and March 2026.

Is working at Arthrex good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
69% of people who care for a child or other relative report this is a good place to work.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Arthrex feel treated with respect by their managers?

Most people feel treated with respect by their managers.
82% of people say they’re treated with respect by their managers.
Based on data from 68 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Arthrex get to take their breaks without interruption?

Most people get breaks without interruption.
95% of people report that they get to take their breaks without interruption.
Based on data from 65 people who took the Breakroom Quiz between December 2024 and August 2026.

Is it stressful to work at Arthrex?

Some people feel stressed out here.
62% of people say they often feel stressed out at work.
Based on data from 73 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Arthrex enjoy their jobs?

Most people enjoy their job.
81% of people report they enjoy their job.
Based on data from 59 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Arthrex recommend working with their team?

Only some people recommend working with their team.
39% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 76 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get enough training when they start at Arthrex?

Most people got enough training when they started.
71% of people report they got enough training when they started working here.
Based on data from 75 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get support to advance at Arthrex?

Most people are given support to advance their career here.
In the last year, 75% of people report being given support to advance their career here.
Based on data from 68 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people think Arthrex’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
69% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 61 people who took the Breakroom Quiz between December 2024 and June 2026.

Do workers feel well informed about how Arthrex is doing?

Most people feel well informed about how the company is doing.
80% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 65 people who took the Breakroom Quiz between December 2024 and August 2026.

What are the most popular job types at Arthrex?

    Infographic showing various Customer Service job openings at Arthrex in the United States as of August 2026, with employment types broken down into 1% Internship, 97% Full Time, and 2% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

    Loaner Customer Service Administrator

    Arthrex

    Fort Myers, FL • On-site

    $16.50 - $22.25/hr

    Other

    Medical, Dental, Vision, Life, Retirement, PTO

    Posted 5 days ago


    Arthrex rating

    8.0

    Company rating: 8.0 out of 10

    Based on 76 frontline employees who took The Breakroom Quiz

    136th of 540 rated manufacturers


    Job description

    Requisition ID: 65588 Title:Loaner Customer Service Administrator
    Arthrex Inc. is hiring a Loaner and Returns Customer Service Administrator I to work at our Fort Myers, Florida location. This individual will provide comprehensive customer service in a fast-paced, deadline-oriented area, handling requests for loaners. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better™.
    Hours are Monday through Friday 9:00 - 6:00pm EST.
    Essential Duties and Responsibilities:
    • Build relationships with customers, sales reps, agency personnel and various internal departments developing a sense of integrity and provide a high standard of customer service.
    • Coordinate with customers to provide loaner sets; determine set availability; enter orders; arrange for shipping; ensure timely delivery and return of loaner sets; document and maintain detailed notes in system orders; communicate issues to customer/agency regarding loaner sets that are returned/received; review weekly late loaner due dates fee billing.
    • Run open order report and review the daily loaner priority list to ensure all loaner orders have been processed and shipped.
    • Review all loaner extension requests and determine if the agency or customer is eligible for an extension.
    • Work with Loaner Logistics related departments (receiving, cleaning and loaner inspection techs) and liaison with field logistics, agency billing, product management and AR departments as needed.
    • Communicate and collaborate with Loaner Customer Service manager and supervisor when important loaner issues arise.
    • Monitor LOANCONS billing processes and ensure all loaner billings are processed in a timely manner, communicate with loaner logistics team on loaner billing discrepancies; identify any issues and report to IT BRM when discovered.
    • Investigate and address customer/agency issues and identify solutions in a timely manner.
    • Ensure Arthrex Quality Management policies are followed and continually communicate these standards amongst the Loaner Customer Service Team.
    Education and Experience:
    • High school diploma or equivalent required
    • Bachelor's Degree preferred
    • 1 years Customer Service experience required
    • Ability to develop a general knowledge of all aspects of the Loaner Customer Service team processes and procedures.
    Skills:
    • Ability to work in a fast-paced, ever changing environment.
    • Possess a high level of attention to detail.
    • Develop a thorough understanding of SAP.
    • Customer Service background.
    • Coachable, Team player, self-motivated.
    • Work extended hours, if needed.
    • Basic level of Microsoft Office, Excel, Word, PowerPoint, OneNote and Outlook email experience.
    • Develop the ability to work independently and effectively with internal and external customers.
    • Develop the ability to verbally communicate ideas and issues effectively to other team members and management.
    Knowledge and Skill Requirements/Specialized Courses and/or Training:
    Develop and master general knowledge of industry practices, products sold or loaned by the company, customer service skills, and quality standards. Develop and master a complete knowledge of Loaner Customer Service procedures and best practices. Become knowledgeable of SAP and enhanced navigational skills within SAP.Develop a knowledge of One Note to keep accurate notes of instructions for department procedures.
    Physical Demands:
    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit; use hands and fingers, to handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds.
    Arthrex Benefits
    • Medical, Dental and Vision Insurance
    • Company-Provided Life Insurance
    • Voluntary Life Insurance
    • Flexible Spending Account (FSA)
    • Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)
    • Matching 401(k) Retirement Plan
    • Annual Bonus
    • Wellness Incentive Program
    • Free Onsite Medical Clinics
    • Free Onsite Lunch
    • Tuition Reimbursement Program
    • Trip of a Lifetime
    • Paid Parental Leave
    • Paid Time Off
    • Volunteer PTO
    • Employee Assistance Provider (EAP)

    All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law.
    Making People Better at Arthrex
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    Job Details
    Date: Aug 11, 2026
    Requisition ID: 65588
    Salary Range:
    Job title: Loaner Customer Service Administrator
    Arthrex
    Location:

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