Apidel Technologies
Apidel Technologies

60 Apidel Technologies Desktop Support Jobs Hiring Near You

LPN

Roundup, MT · On-site

$21.75 - $29.50/hr

Apidel Technologies : * Full Time Days: 3--12 hours shifts per week; Long Term Care Nurse providing care to 19 bed intermediate swing bed (nursing home) wing. * Supported by two Acute care CNA. * ...

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Apidel Technologies Jobs Information

What are the key skills and qualifications needed to thrive as a Desktop Support specialist, and why are they important?

To thrive as a Desktop Support specialist, you need a solid understanding of computer hardware, operating systems, and troubleshooting techniques, often supported by a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST). Familiarity with ticketing systems, remote desktop tools, and Active Directory is commonly required in this role. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are crucial for minimizing downtime, ensuring smooth IT operations, and providing excellent user support in any organization.

What are some common challenges faced by Desktop Support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What are Desktop Support professionals?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers and devices. Support technicians troubleshoot problems, install updates, configure systems, and may use tools like remote access software to resolve issues efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What are the most popular job types at Apidel Technologies?
    Infographic showing various Desktop Support job openings at Apidel Technologies in the United States as of May 2026, with employment types broken down into 80% Full Time, 2% Part Time, 12% Contract, and 6% Nights. Highlights an 91% Physical, 5% Hybrid, and 4% Remote job distribution.
    LPN

    $21.75 - $29.50/hr

    Contractor

    Posted 29 days ago


    Job description

    Company Description
    Apidel Technologies is a certified WMBE ( Women and Minority Based Enterprise ), an ISO 9001:2002 certified & E- verified Global Staffing Company.
    Founded by a team of technology professionals from various backgrounds, our goal is to deliver workforce solutions and on-demand talent.
    Our philosophy is to help our clients and our candidates achieve a efficient and effective results and bridge gap between the two. We prefer to our align ourselves based on both, our clients' as well as our candidates', goals and plans to best be able to help them efficiently achieve these.
    Apidel Technologies : http://apideltech.com/
    Job Description
    • Full Time Days: 3--12 hours shifts per week; Long Term Care Nurse providing care to 19 bed intermediate swing bed (nursing home) wing.
    • Supported by two Acute care CNA.
    • Long term care supervisor and Director of Nursing Services in building and available to assist
    • Experience with CERNER EHR preferred.
    • Infrequently called (1-2 times per month) to assist in ER/cover acute patients for a few hours.

    Qualifications
    Bachelor Degree
    Additional Information
    All your information will be kept confidential according to EEO guidelines.

    Apidel Technologies logo

    About Apidel Technologies

    Sourced by ZipRecruiter

    We understand that attracting, qualifying, placing, and retaining the best candidates for our clients requires exceptional talent. That’s why our highly skilled and dedicated recruitment team works tirelessly to develop lifelong associations with all candidates and clients. We prioritize helping our employees achieve their career goals while providing effective staffing solutions to our clients and candidates. At Apidel, we believe in simple yet established core values that are ingrained within each member of our team. These values are time and again illustrated in our approach to employees, candidates, and clients. Our unwavering belief that our core values of integrity, client satisfaction, innovation, and intellect distinguish us from our competitors is what drives us forward. We remain focused on improving and sustaining a measurable client satisfaction program that has created an organizational culture where our associates provide world-class service every day.

    Industry

    Recruiting and staffing services

    Company size

    501 - 1,000 Employees

    Headquarters location

    Plainfield, IL, US

    Year founded

    2012