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A. O. Smith
A. O. Smith

60 Ao Smith Technical Support Agent Jobs Hiring Near You

A.O. Smith

HVAC Service Technician I

Lebanon, TN · Hybrid

O. Smith is a global leader applying innovative technologies and energy-efficient solutions to ... Provides customers and end users with product and technical support by performing the following ...

A. O. Smith Corporation

Materials

Lebanon, TN · On-site

$18.75 - $25.25/hr

A. O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers ...

A.O. Smith

OneStream Architect

Nashville, TN · On-site

O. Smith is a global leader applying innovative technologies and energy-efficient solutions to ... Serve as the primary contact for OneStream support and issue resolution. * Provide technical ...

A.O. Smith

HVAC Service Technician I

Lebanon, TN · Hybrid

O. Smith is a global leader applying innovative technologies and energy-efficient solutions to ... Provides customers and end users with product and technical support by performing the following ...

A.O. Smith

OneStream Architect

Nashville, TN · Hybrid

O. Smith is a global leader applying innovative technologies and energy-efficient solutions to ... Serve as the primary contact for OneStream support and issue resolution. * Provide technical ...

A. O. Smith Corporation

Assembly Tech I

Lebanon, TN · On-site

$17 - $21.25/hr

O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers of ...

A.O. Smith

Support II- 2nd Shift

Lebanon, TN · On-site

O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers of ...

A.O. Smith

Polymer Engineer

Milwaukee, WI · On-site

O. Smith is a global leader applying innovative technologies and energy-efficient solutions to ... Provide technical support to business units, manufacturing plants, quality teams, sourcing ...

A.O. Smith

Quality Technician

Lebanon, TN · On-site

$17.25 - $23.25/hr

O. Smith is a global leader applying innovative technologies and energy-efficient solutions to ... Utilizes data analysis, document control, and technical writing skills to support department ...

A.O. Smith

Quality Technician

Lebanon, TN · On-site

$17.25 - $23.25/hr

O. Smith is a global leader applying innovative technologies and energy-efficient solutions to ... Utilizes data analysis, document control, and technical writing skills to support department ...

A.O. Smith

Quality Technician

Lebanon, TN · On-site

$17.25 - $23.25/hr

O. Smith is a global leader applying innovative technologies and energy-efficient solutions to ... Utilizes data analysis, document control, and technical writing skills to support department ...

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A. O. Smith Jobs Information

Do workers at A. O. Smith get paid breaks?

Yes. Most people get paid breaks.
77% of people say they get paid breaks.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and July 2026.

Does A. O. Smith pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
62% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and July 2026.

At A. O. Smith, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
50% of people say they have to use vacation days when they’re out sick.
Based on data from 14 people who took the Breakroom Quiz between May 2025 and July 2026.

Is the health insurance from A. O. Smith affordable enough for their workers?

Most people say the health insurance costs are okay.
90% of people say the health insurance costs are okay
Based on data from 20 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at A. O. Smith?

Most people get paid time off work.
93% of people say they get paid time off.
Based on data from 15 people who took the Breakroom Quiz between May 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 91% of people with changing schedules find out their shifts one week or less ahead of time.
  • 9% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 11 people who took the Breakroom Quiz between December 2024 and January 2026.

Do workers at A. O. Smith worry about hours?

Most people don’t worry about getting enough hours.
80% of people report they don’t worry about getting enough hours.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and January 2026.

Do A. O. Smith workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
50% report that they don’t have enough control over which shifts they work.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and January 2026.

How easy is it for A. O. Smith workers to change shifts?

Some people find it hard to change shifts.
60% of people report that it’s hard to change shifts if they need to.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and January 2026.

How easy is it to get time off at A. O. Smith?

Most people find it easy to get time off.
83% of people report it’s easy to get time off.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and July 2026.

Do A. O. Smith managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
95% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and January 2026.

Do jobs at A. O. Smith spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
10% of people report that their job takes up time that they don’t get paid for.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and January 2026.

How easy is it to take sick days at A. O. Smith?

Most people find it easy to take sick days.
67% of people report that it’s easy to take time off if they are sick.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and July 2026.

Is working at A. O. Smith good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
69% of people who care for a child or other relative report this is a good place to work.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people at A. O. Smith feel treated with respect by their managers?

Most people feel treated with respect by their managers.
70% of people say they’re treated with respect by their managers.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at A. O. Smith get to take their breaks without interruption?

Most people get breaks without interruption.
75% of people report that they get to take their breaks without interruption.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and July 2026.

Is it stressful to work at A. O. Smith?

Some people feel stressed here.
67% of people say they often feel stressed at work.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at A. O. Smith enjoy their jobs?

Most people enjoy their job.
76% of people report they enjoy their job.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people at A. O. Smith recommend working with their team?

Only some people recommend working with their team.
37% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get enough training when they start at A. O. Smith?

Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get support to advance at A. O. Smith?

Only some people are given support to advance their career here.
In the last year, 48% of people report not being given support to advance their career here.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people think A. O. Smith’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers feel well informed about how A. O. Smith is doing?

Only some people feel well informed about how the company is doing.
39% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and July 2026.

What other companies are hiring for Technical Support Agent jobs?

What are the most popular jobs at Ao Smith?

What are the most popular categories at Ao Smith?

Infographic showing various Technical Support Agent job openings at Ao Smith in the United States as of August 2026, with employment types broken down into 82% Full Time, 1% Part Time, and 17% Nights. Highlights an 79% Physical, 13% Hybrid, and 8% Remote job distribution.

Industrial Multi Craft Maintenance Technician

A. O. Smith Corporation

Ashland City, TN • On-site

$28.25 - $34.50/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 18 days ago

A. O. Smith rating

6.8

Company rating: 6.8 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

377th of 499 rated machine equipment manufacturers

Job description

Company / Location Information
A. O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom.
Primary Function
Ashland City is home to A. O. Smith's largest water heating manufacturing facility in the United States and manufactures over two million residential water heaters every year. The MultiCraft Maintenance Technician is responsible for repairing and installing production/manufacturing equipment. Inspects equipment for proper functioning and performs preventative maintenance duties per manufacturer's specifications. Diagnoses equipment malfunctions and makes repairs or adjustments as needed
We Offer
Regularly Scheduled Hours:
  • Night Shift Opening - 7 pm to 7:30 am - Two Week Cycles (Continental) - 2 on / 2 off / 3 on / 2 off / 2 on / 3 off
  • Day Shift Opening - 7 am to 7:30 pm - Two Week Cycles (Continental) - 2 on / 2 off / 3 on / 2 off / 2 on / 3 off

Hourly Rate of Pay: Depends on experience in Maintenance
Sign On Bonus Opportunity: $1500 ($500 after 3 months, $500 after 6 months, $500 after 12 months - must not be on a corrective action for attendance)
Benefits: Discounted tool purchases available through company (must provide own tools and toolbox). Medical, Dental, and vision start on Day 1! Our comprehensive benefits package also includes life insurance, short- and long-term disability, 401k, tuition assistance, an on-site cafeteria, Wellness Clinic, and A. O. Smith Company merchandise store along with employee discounts on Aquasana water filtration products.
We are a drug-free facility and require all employees to pass a drug screen and background check.
#Appcast
Responsibilities
  • Troubleshoot and repair electrical/electronic, hydraulics, pneumatics, mechanical and building components on industrial equipment plant wide and have basic knowledge of PLC's and controls.
  • Performs multi-craft tasks on all equipment and repair equipment breakdowns in a timely manner.
  • Responsible for the safe output of quality cut-to-length steel.
  • Maintain output to production standards while staying within acceptable scrap and rework standards.
  • Work in a team oriented atmosphere with continuous improvement goals of achieving and maintaining a world-class production facility.
  • This position requires continuous work near heat, noise, gas, and chemicals.
  • The position requires frequent lifting, climbing, standing, walking, crouching, squatting, bending and kneeling.
  • The position may require weekend and/or holiday work

Qualifications
  • High School Diploma or GED Required, Trade School Degree Preferred
  • Knowledge of machine functions, equipment safety hazards, power source, stored energy, pinch points, etc.
  • Must be proficient in hydraulics, pneumatics, mechanical, electrical and building maintenance tasks.
  • Must also have a basic working knowledge of PLC's and electrical controls and the ability to troubleshoot and repair as needed.

What A. O. Smith employees say

Pay

Benefits

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