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A. O. Smith
A. O. Smith

60 Ao Smith Technical Support Agent Jobs Hiring Near You

A.O. Smith

Quality Technician

Lebanon, TN

$17.25 - $23.25/hr

O. Smith is a global leader applying innovative technologies and energy-efficient solutions to ... Utilizes data analysis, document control, and technical writing skills to support department ...

New

A. O. Smith

Customer Service Representative III

Freedom, WI · On-site

$16 - $21.75/hr

A. O. Smith Corporation Business Unit: NAWT Workplace Setting: Onsite Company / Location Information A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to ...

A. O. Smith

Customer Service Representative

Ontario, CA · On-site

$16.25 - $22/hr

A. O. Smith Corporation Business Unit: NAWT Workplace Setting: Onsite Company / Location Information A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to ...

A.O. Smith

Assembler

Mcbee, SC

$12.50 - $15.50/hr

O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers of ...

A. O. Smith

Material Handler

Mcbee, SC · On-site

$13 - $15.75/hr

A. O. Smith Corporation Business Unit: NAWH Workplace Setting: Onsite Company / Location ... goods, supporting Service Parts and pulling shipments. * Must be able to perform system ...

A. O. Smith

Material Handler

Freedom, WI · On-site

$16.75 - $20.25/hr

A. O. Smith Corporation Business Unit: NAWT Workplace Setting: Onsite Company / Location ... Perform other duties as assigned to support business needs Qualifications * Basic computer ...

A.O. Smith

Assembly Tech

Lebanon, TN · On-site

$16.75 - $21/hr

O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers of ...

A.O. Smith

Service Technician

Tucson, AZ

O. Smith is a global leader applying innovative technologies and energy-efficient solutions to ... Travel in company vehicle to support and maintain service area. * Maintain service vehicle ...

A.O. Smith

Supplier Quality Engineer

Lebanon, TN · On-site

O. Smith is a global leader applying innovative technologies and energy-efficient solutions to ... technical expertise Additional Qualifications: * ASQ - CQE / CSQP or CQA preferred * Master ...

A. O. Smith

Multi Craft Maintenance Technician

Franklin, TN · On-site

$27.50 - $33.50/hr

A. O. Smith Corporation in Franklin, TN, is seeking a Multi-Craft Maintenance Technician for Shift D. Responsibilities include performing preventative, predictive, and corrective maintenance on ...

A. O. Smith

Customer Service Representative

Ashland City, TN · On-site

$16.25 - $22/hr

A. O. Smith Corporation Business Unit: NAWH Workplace Setting: Hybrid A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and ...

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A. O. Smith Jobs Information

Do workers at A. O. Smith get paid breaks?

Yes. Most people get paid breaks.
77% of people say they get paid breaks.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and July 2026.

Does A. O. Smith pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
62% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and July 2026.

At A. O. Smith, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
50% of people say they have to use vacation days when they’re out sick.
Based on data from 14 people who took the Breakroom Quiz between May 2025 and July 2026.

Is the health insurance from A. O. Smith affordable enough for their workers?

Most people say the health insurance costs are okay.
90% of people say the health insurance costs are okay
Based on data from 20 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at A. O. Smith?

Most people get paid time off work.
93% of people say they get paid time off.
Based on data from 15 people who took the Breakroom Quiz between May 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 91% of people with changing schedules find out their shifts one week or less ahead of time.
  • 9% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 11 people who took the Breakroom Quiz between December 2024 and January 2026.

Do workers at A. O. Smith worry about hours?

Most people don’t worry about getting enough hours.
80% of people report they don’t worry about getting enough hours.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and January 2026.

Do A. O. Smith workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
50% report that they don’t have enough control over which shifts they work.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and January 2026.

How easy is it for A. O. Smith workers to change shifts?

Some people find it hard to change shifts.
60% of people report that it’s hard to change shifts if they need to.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and January 2026.

How easy is it to get time off at A. O. Smith?

Most people find it easy to get time off.
83% of people report it’s easy to get time off.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and July 2026.

Do A. O. Smith managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
95% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and January 2026.

Do jobs at A. O. Smith spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
10% of people report that their job takes up time that they don’t get paid for.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and January 2026.

How easy is it to take sick days at A. O. Smith?

Most people find it easy to take sick days.
67% of people report that it’s easy to take time off if they are sick.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and July 2026.

Is working at A. O. Smith good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
69% of people who care for a child or other relative report this is a good place to work.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people at A. O. Smith feel treated with respect by their managers?

Most people feel treated with respect by their managers.
70% of people say they’re treated with respect by their managers.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at A. O. Smith get to take their breaks without interruption?

Most people get breaks without interruption.
75% of people report that they get to take their breaks without interruption.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and July 2026.

Is it stressful to work at A. O. Smith?

Some people feel stressed out here.
67% of people say they often feel stressed out at work.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at A. O. Smith enjoy their jobs?

Most people enjoy their job.
76% of people report they enjoy their job.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people at A. O. Smith recommend working with their team?

Only some people recommend working with their team.
37% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get enough training when they start at A. O. Smith?

Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get support to advance at A. O. Smith?

Only some people are given support to advance their career here.
In the last year, 48% of people report not being given support to advance their career here.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people think A. O. Smith’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers feel well informed about how A. O. Smith is doing?

Only some people feel well informed about how the company is doing.
39% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and July 2026.

What other companies are hiring for Technical Support Agent jobs?

What are the most popular jobs at Ao Smith?

What are the most popular categories at Ao Smith?

Infographic showing various Technical Support Agent job openings at Ao Smith in the United States as of August 2026, with employment types broken down into 92% Full Time, 1% Part Time, 1% Temporary, and 6% Nights. Highlights an 80% Physical, 15% Hybrid, and 5% Remote job distribution.

Quality Technician

A.O. Smith

Lebanon, TN

$17.25 - $23.25/hr

Full-time

Medical, Dental, Life, Retirement

Posted 2 days ago

New

A. O. Smith rating

6.8

Company rating: 6.8 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

367th of 490 rated machine equipment manufacturers

Job description

Company / Location Information
A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom.
Primary Function

Performs quality assurance audits on products and processes, identifying and tracking quality issues, and ensuring compliance with internal and external standards. Utilizes data analysis, document control, and technical writing skills to support department objectives and continuous improvement initiatives.

Responsibilities
  • Collects, reviews, and analyzes quality data from logs, databases, and reports to support quality improvement activities.
  • Supports the development and maintenance of quality documentation including procedures, audit checklists, and inspection forms.
  • Investigates and assists with the resolution of quality complaints, nonconformances, and audit findings.
  • Assists the Quality Engineer and Quality Manager in executing corrective and preventive action plans.
  • Monitors and maintains document change controls, revisions, and related reference documentation.
  • Ensures compliance with company policies, industry standards, and customer requirements through internal auditing and documentation practices.
  • Prepares reports for management summarizing findings, trends, and recommendations for improvement.
  • Perform other duties as assigned
Qualifications
  • Associate degree or equivalent combination of education and experience in quality, engineering, or a related technical field
  • 3+ years of related work experience or training
We Offer

Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.
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ADA Statement & EEO Statement

In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.

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