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A. O. Smith
A. O. Smith

60 Ao Smith Technical Support Agent Jobs Hiring Near You

A.O. Smith

Regional Sales Manager

Charlotte, NC · Remote

O. Smith is a global leader applying innovative technologies and energy-efficient solutions to ... We offer our customers unique brands, products, programs, and support to help them become respected ...

A. O. Smith

Materials

Lebanon, TN · On-site

$18.75 - $25.25/hr

A. O. Smith Corporation Business Unit: LOCHINVAR Workplace Setting: Onsite Company / Location Information At Lochinvar, we are always looking to connect with talented assembly professionals. A. O.

A.O. Smith

Be Seen First

Production Associate

Appleton, WI · On-site

$21/hr

A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers ...

A.O. Smith

Be Seen First

Production Associate

Appleton, WI · On-site

$21/hr

A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers ...

A. O. Smith Corporation

Quality Tech I- 2nd Shift

Lebanon, TN · On-site

$17.25 - $23.25/hr

O. Smith is a global leader applying innovative technologies and energy-efficient solutions to ... Provide quality support on quality-related inquiries using database, drawings, procedures, and work ...

A.O. Smith

Fabrication Shop Assembler

Lebanon, TN · On-site

A. O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers ...

A.O. Smith

Assembly Technician I 2nd Shift

Lebanon, TN · On-site

$16.75 - $21/hr

O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers of ...

A.O. Smith

Assembly Tech III- 2nd Shift

Lebanon, TN

$16.75 - $21/hr

O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers of ...

A.O. Smith

Assembly Tech I

Lebanon, TN · On-site

$16.75 - $21/hr

O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers of ...

A.O. Smith

Materials

Lebanon, TN

$18.75 - $25.25/hr

A. O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers ...

A. O. Smith Corporation

Assembly Tech I

Lebanon, TN · On-site

$16.75 - $21/hr

O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers of ...

A. O. Smith Corporation

Materials

Lebanon, TN · On-site

$18.75 - $25.25/hr

A. O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers ...

A.O. Smith

OneStream Architect

Nashville, TN · On-site

O. Smith is a global leader applying innovative technologies and energy-efficient solutions to ... Serve as the primary contact for OneStream support and issue resolution. * Provide technical ...

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A. O. Smith Jobs Information

Do workers at A. O. Smith get paid breaks?

Yes. Most people get paid breaks.
77% of people say they get paid breaks.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and July 2026.

Does A. O. Smith pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
62% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and July 2026.

At A. O. Smith, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
50% of people say they have to use vacation days when they’re out sick.
Based on data from 14 people who took the Breakroom Quiz between May 2025 and July 2026.

Is the health insurance from A. O. Smith affordable enough for their workers?

Most people say the health insurance costs are okay.
90% of people say the health insurance costs are okay
Based on data from 20 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at A. O. Smith?

Most people get paid time off work.
93% of people say they get paid time off.
Based on data from 15 people who took the Breakroom Quiz between May 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 91% of people with changing schedules find out their shifts one week or less ahead of time.
  • 9% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 11 people who took the Breakroom Quiz between December 2024 and January 2026.

Do workers at A. O. Smith worry about hours?

Most people don’t worry about getting enough hours.
80% of people report they don’t worry about getting enough hours.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and January 2026.

Do A. O. Smith workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
50% report that they don’t have enough control over which shifts they work.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and January 2026.

How easy is it for A. O. Smith workers to change shifts?

Some people find it hard to change shifts.
60% of people report that it’s hard to change shifts if they need to.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and January 2026.

How easy is it to get time off at A. O. Smith?

Most people find it easy to get time off.
83% of people report it’s easy to get time off.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and July 2026.

Do A. O. Smith managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
95% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and January 2026.

Do jobs at A. O. Smith spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
10% of people report that their job takes up time that they don’t get paid for.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and January 2026.

How easy is it to take sick days at A. O. Smith?

Most people find it easy to take sick days.
67% of people report that it’s easy to take time off if they are sick.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and July 2026.

Is working at A. O. Smith good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
69% of people who care for a child or other relative report this is a good place to work.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people at A. O. Smith feel treated with respect by their managers?

Most people feel treated with respect by their managers.
70% of people say they’re treated with respect by their managers.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at A. O. Smith get to take their breaks without interruption?

Most people get breaks without interruption.
75% of people report that they get to take their breaks without interruption.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and July 2026.

Is it stressful to work at A. O. Smith?

Some people feel stressed here.
67% of people say they often feel stressed at work.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at A. O. Smith enjoy their jobs?

Most people enjoy their job.
76% of people report they enjoy their job.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people at A. O. Smith recommend working with their team?

Only some people recommend working with their team.
37% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get enough training when they start at A. O. Smith?

Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get support to advance at A. O. Smith?

Only some people are given support to advance their career here.
In the last year, 48% of people report not being given support to advance their career here.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people think A. O. Smith’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers feel well informed about how A. O. Smith is doing?

Only some people feel well informed about how the company is doing.
39% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and July 2026.

What other companies are hiring for Technical Support Agent jobs?

What are the most popular jobs at Ao Smith?

What are the most popular categories at Ao Smith?

Infographic showing various Technical Support Agent job openings at Ao Smith in the United States as of August 2026, with employment types broken down into 82% Full Time, 1% Part Time, and 17% Nights. Highlights an 79% Physical, 13% Hybrid, and 8% Remote job distribution.

Regional Sales Manager

A.O. Smith

Charlotte, NC • Remote

Full-time

Medical, Dental, Life, Retirement

This job post has expired today. Applications are no longer accepted.

A. O. Smith rating

6.8

Company rating: 6.8 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

377th of 499 rated machine equipment manufacturers

Job description

Company / Location Information
A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world’s leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom.
Primary Function

The primary role of ther Regional Sales Manager (RSM) is to provide leadership for the assigned region's territory sales representatives and to attain company sales and profit objectives within their assigned channel.  The RSM will develop and maintain relationships with key customers at all levels of the aligned channel along with engaging in new business development activities.  The  Regional Sales Manager will report to the National Sales Channel Manager and work collectively across the organization to roll out programs and initiatives that promote loyalty and enhance the customer experience.

We offer our customers unique brands, products, programs, and support to help them become respected experts within their served communities.  The RSM will bridge the gap between A. O. Smith Water Treatment and the customer facing team to ensure mutual sustained success in tackling their market’s water challenges and opportunities.

The territory for this position is Virginia, West Virgina, Maryland and Delaware.

Responsibilities
  • Work with the National Sales Channel Manager to understand initiatives and develop a plan of action that supports the goals of the territory
  • Develop a strong understanding of our wholesale brands, products and go-to-market strategies
  • Call on users and prospective users of water treatment products to influence the purchases of A. O. Smith Water Treatment’s equipment and services
  • Attend and support industry and customer events in your assigned region
  • Meet sales and expense objectives outlined in the annual budget
  • Take part in planning sessions to gauge progress, overcome challenges and review opportunities
  • Follow up on leads, inquiries, and customer issues in a timely manner 
Qualifications
  • 5 years of water treatment or related experience desired
  • Bachelor's Degree desired
  • Solid Understanding of wholesalers, rep agencies and contractor businesses
  • WQA Certification is a plus
  • Travel 75% of the time
  • Excellent verbal and written communication skills with proficiency in Microsoft Office – Word, Excel, PowerPoint, Outlook, Teams as well as Salesforce or similar CRM tools
  • Technical aptitude and strong business acumen
  • Comfortable and willing to speak on camera and to live groups
  • Valid driver’s license and own a vehicle capable of supporting travel efforts throughout territory
  • Ability to plan, meet timelines, handle multiple tasks and work collaboratively
  • Goal oriented with proven success in exceeding targets
  • Proven ability to manage time and workload from a remote/home based office
We Offer

Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.
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ADA Statement & EEO Statement

In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.

We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

What A. O. Smith employees say

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