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CSR - Customer Support Representative - Columbus, OH 43219

Amicis Global

Columbus, OH • On-site

$18 - $19/hr

Contractor

Re-posted 17 days ago

Job description

Job Title: Customer Service Representative
Job Location:  Columbus, OH 43219
Job Duration: 6 Months+ Extension
 
Kindly help me out with your most updated resume
 
Position Description:
  • Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Brokerage accounts.
  • Calls must be answered with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.
  • Functional support areas include Brokerage Cash Management products and services, Brokerage Online (client website) and Mobile app, and general account or financial-related inquiries.
  • Successful applicants will be highly professional, career-driven, and committed to World-Class Service.
  • Ability to contribute in a fast-paced, team-oriented environment.
  • Aptitude to multitask and adjust quickly to changes in a busy financial service center.
Education Requirement:
  • College Degree OR Previous contact center experience.