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American Training

60 American Training Program Support Specialist Jobs Hiring Near You

American Training, Inc.

Training Specialist

Andover, MA · On-site

$65K - $70K/yr

... Description American Training is a non-profit Human Services agency proudly recognized by The ... orientation programs and ensuring new Colleagues feel welcomed, supported, and connected while ...

AMERICAN TRAINING INC

Training Specialist

Andover, MA · On-site

$65K - $70K/yr

American Training is a non-profit Human Services agency proudly recognized by The Boston Globe as a ... orientation programs and ensuring new Colleagues feel welcomed, supported, and connected while ...

American Training

Program Director

Andover, MA · On-site

Description American Training is a non-profit Human Services agency proudly recognized by The ... ABI Supports. * Develop strong relationships with funding sources to ensure incremental and ...

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What are the key skills and qualifications needed to thrive as a Program Support Specialist, and why are they important?

To thrive as a Program Support Specialist, you need strong organizational skills, attention to detail, and proficiency in administrative tasks, often supported by an associate’s or bachelor’s degree in a related field. Familiarity with project management software, Microsoft Office Suite, and database systems is typically required. Excellent communication, problem-solving abilities, and the capacity to multitask help someone stand out in this position. These skills are crucial for efficiently supporting programs, ensuring smooth operations, and enabling teams to meet their objectives.

What are some common challenges faced by Program Support Specialists and how can they be addressed?

Program Support Specialists often juggle multiple tasks and deadlines, such as coordinating schedules, managing documentation, and supporting communication across teams. A common challenge is balancing these responsibilities while ensuring accuracy and timely delivery. To address this, strong organizational skills, effective time management, and proactive communication are essential. Utilizing project management tools and regularly checking in with team members can also help streamline workflows and reduce the risk of overlooked tasks.

What are Program Support Specialists?

Program Support Specialists are professionals who provide administrative and operational support to programs within organizations. They assist with tasks such as scheduling, data entry, record-keeping, communication with stakeholders, and coordinating program activities. Their role is essential for ensuring that programs run smoothly and efficiently, often acting as a bridge between management, staff, and participants. Program Support Specialists may work in various sectors, including education, healthcare, government, and nonprofit organizations.

What is the difference between Program Support Specialist vs Program Coordinator?

AspectProgram Support SpecialistProgram Coordinator
Required CredentialsTypically an associate's or bachelor's degree; certifications like CAP or PMP are commonUsually a bachelor's degree; certifications like CAP or PMP may be preferred
Work EnvironmentOffice settings, government agencies, nonprofit organizationsOffice environments, community programs, nonprofit and government sectors
Employer & Industry UsageUsed across government, nonprofit, and educational sectors for administrative support rolesCommonly found in similar sectors, focusing on program implementation and coordination
Search & Comparison IntentPeople compare for administrative and support roles within programsPeople compare for roles involving program planning and management

The main difference is that Program Support Specialists focus on administrative and logistical support tasks, while Program Coordinators are more involved in planning, executing, and overseeing program activities. Both roles often require similar credentials and work in similar environments, but their responsibilities differ in scope and focus.

What other companies are hiring for Program Support Specialist jobs?
Infographic showing various Program Support Specialist job openings at American Training in the United States as of May 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 100% Physical job distribution.
Training Specialist

Training Specialist

American Training, Inc.

Andover, MA • On-site

$65K - $70K/yr

Full-time

Medical, Dental, Vision, Life, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Training Specialist

Andover, MA 01810

Overview

Salary Range $65,000.00 - $70,000.00 Salary

Description

American Training is a non-profit Human Services agency proudly recognized by The Boston Globe as a Top Place to Work in Massachusetts and nationally by USA Today. We're known for our innovative, values-driven workplace culture powered by our WOW! Magic Culture. This award is a testimony to the creative talent, knowledge, and experienced Colleagues we have on our team.

We are looking for a full time Training Specialist to deliver WOW! Magic inspired training to equip Colleagues with the skills, knowledge, and confidence to succeed, ensures compliance with all training requirements, and continually enhances learning experiences to improve performance and service quality.

Position Responsibilities:

  • Facilitate PABC, CPR/First Aid, Human Rights, Community Safety, Data Collection and other classes while championing the WOW! Magic culture.
  • Facilitate engaging new hire orientation programs and ensuring new Colleagues feel welcomed, supported, and connected while reinforcing the organization's WOW! Magic culture and values.
  • Develop, update and deliver impactful training programs using instructional design principles and adult learning theory, including classroom and technology-enabled learning, facilitator guides, participant workbooks, job aids, and experiential learning activities.
  • Manage the Paycom Learning Management System (LMS), including course administration, compliance reporting, certification tracking, training records, and audit readiness for CARF, DDS, and MART requirements.

Qualifications

  • 2+ years of direct care experience in Residential or Day Services
  • Experience with training facilitation, instructional design, or adult education
  • Certified in facilitating PABC and First/Aid CPR
  • Strong communication, writing, planning, and presentation skills
  • Proficient with Microsoft Office Suite (especially PowerPoint)
  • Bachelor's degree in education, human services, or a related field a plus

American Training offers a competitive benefit package, including medical and dental insurance, life and disability, vision, generous earned time off, paid holidays and vacation, a FUN work environment, paid training and much more!

Apply