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60 American Express Operations Jobs Hiring Near You

American Express

Analyst - AI Compliance

Charlotte, NC · On-site

$65K - $102K/yr

The American Express National Bank (AENB) and Artificial Intelligence (AI) Compliance Team ... By embedding risk discipline into strategy and operations, the AI Compliance Program enables ...

American Express

Manager - Treasury

Manhattan, NY · On-site

$89K - $150K/yr

... Operation Research, Engineering) Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for ...

American Express

Manager - Audit, Models SME

New York, NY · Hybrid

$110K - $146K/yr

About the Internal Audit Group at American Express Our Internal Audit Group is a worldwide function ... In addition, IAG has a Professional Practices group responsible for managing audit operations ...

American Express

Manager-Project Management

Phoenix, AZ · On-site

American Express National Bank is American Express' U.S. banking operation, representing more than 60% of the company's revenues through consistent payments, financing, and savings products. Led by ...

American Express

Senior Auditor

New York, NY · Hybrid

$88K - $108K/yr

About the Internal Audit Group at American Express: Our Internal Audit Group is a worldwide ... In addition, IAG has a Professional Practices group responsible for managing audit operations ...

American Express

Senior Auditor

New York, NY · Hybrid

$88K - $108K/yr

About the Internal Audit Group at American Express Our Internal Audit Group is a worldwide function ... In addition, IAG has a Professional Practices group responsible for managing audit operations ...

American Express

Dir-Risk Management

New York, NY

... American Express Network with speed, scale, and reliability. This Director role is a critical member of the GMNS Product Business Operations team and will be responsible for leading key risk and ...

American Express

Sr AI Engineer I

Palo Alto, CA · On-site

$122K - $168K/yr

At American Express, our culture is built on a 175-year history of innovation, shared values and ... operations, and enable data-driven decision making. You will work at the intersection of software ...

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American Express Jobs Information

What is it like to work at American Express?

American Express is known for its customer-centric culture, prioritizing innovation and collaboration to deliver exceptional experiences. The company's global workforce is organized into diverse teams, working in modern offices with flexible workspaces, and is driven by a mission to help people realize their dreams and ambitions. Working at American Express may appeal to candidates who value a dynamic work environment, opportunities for professional growth, and the chance to make a meaningful impact on people's lives.

What makes American Express an attractive place to work?

American Express is a well-established and respected global financial services company with a long history of innovation and customer satisfaction. The company offers a dynamic and inclusive work environment that fosters collaboration, creativity, and professional growth, with opportunities to work on cutting-edge projects and develop new skills. As a result, American Express is an attractive place to work for individuals seeking a challenging and rewarding career with opportunities for impact, growth, and professional development in a stable and reputable organization.

Do workers at American Express get paid breaks?

Sometimes. Only some people get paid breaks.
36% of people say they don’t get paid breaks.
Based on data from 25 people who took the Breakroom Quiz between November 2024 and February 2026.

Does American Express pay people when they’re sick?

Yes. Most people get paid when they’re sick.
88% of people say they would get paid if they were sick but scheduled to work.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and May 2026.

At American Express, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
93% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 15 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from American Express affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 21 people who took the Breakroom Quiz between April 2025 and May 2026.

Do people get paid time off at American Express?

Most people get paid time off work.
84% of people say they get paid time off.
Based on data from 19 people who took the Breakroom Quiz between May 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 33% of people with changing schedules find out their shifts one week or less ahead of time.
  • 17% of people with changing schedules find out their shifts two weeks ahead of time.
  • 17% of people with changing schedules find out their shifts three weeks ahead of time.
  • 33% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 6 people who took the Breakroom Quiz between December 2024 and September 2025.

Do workers at American Express worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and January 2026.

Do American Express workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
59% report that they don’t have enough control over which shifts they work.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and July 2025.

How easy is it for American Express workers to change shifts?

Some people find it hard to change shifts.
56% of people report that it’s hard to change shifts if they need to.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and January 2026.

How easy is it to get time off at American Express?

Most people find it easy to get time off.
75% of people report it’s easy to get time off.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and May 2026.

Do American Express managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
87% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and January 2026.

Do jobs at American Express spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
26% of people report that their job takes up time that they don’t get paid for.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and January 2026.

How easy is it to take sick days at American Express?

Most people find it easy to take sick days.
97% of people report that it’s easy to take time off if they are sick.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and May 2026.

Is working at American Express good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
71% of people who care for a child or other relative report this is a good place to work.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at American Express feel treated with respect by their managers?

Most people feel treated with respect by their managers.
89% of people say they’re treated with respect by their managers.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at American Express get to take their breaks without interruption?

Most people get breaks without interruption.
76% of people report that they get to take their breaks without interruption.
Based on data from 33 people who took the Breakroom Quiz between November 2024 and May 2026.

Is it stressful to work at American Express?

Some people feel stressed out here.
66% of people say they often feel stressed out at work.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at American Express enjoy their jobs?

Only some people enjoy their job.
34% of people report they don’t enjoy their job.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at American Express recommend working with their team?

Only some people recommend working with their team.
41% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people get enough training when they start at American Express?

Most people got enough training when they started.
78% of people report they got enough training when they started working here.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people get support to advance at American Express?

Only some people are given support to advance their career here.
In the last year, 42% of people report not being given support to advance their career here.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people think American Express’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
62% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and May 2026.

Do workers feel well informed about how American Express is doing?

Most people feel well informed about how the company is doing.
78% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and May 2026.
What are the most popular job types at American Express?
    What are the most popular jobs at American Express?
    What are the most popular categories at American Express?
    Infographic showing various Operations job openings at American Express in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 94% Physical, 4% Hybrid, and 2% Remote job distribution.

    Analyst - AI Compliance

    American Express

    Charlotte, NC • On-site

    $65K - $102K/yr

    Full-time

    Medical, Dental, Vision, Life, Retirement

    Posted 12 days ago

    American Express rating

    8.6

    Company rating: 8.6 out of 10

    Based on 37 frontline employees who took The Breakroom Quiz

    23rd of 150 rated financial services

    Job description


    The American Express National Bank (AENB) and Artificial Intelligence (AI) Compliance Team maintains the Enterprise AI Compliance Program, which includes maintenance of the AI Standard, oversight for AI Compliance Risk engagement in risk assessments, maintenance of key Compliance Risk factors, and monitoring of key risks for the Program. By embedding risk discipline into strategy and operations, the AI Compliance Program enables responsible growth, innovation, and long-term value.
    The Analyst, AENB and AI Compliance team is a role focused on managing the Compliance risks associated with the development and deployment of AI within American Express. The incumbent will be responsible for executing on the overall Compliance risk management and governance framework for Traditional and non-Traditional AI adoption at the Company. We are seeking an analyst to be a part of this exciting journey.
    Responsibilities
    • Support the implementation and maintenance of the AI Compliance standard
    • Support Key Stakeholder engagement requirements per the AI Risk Management Policy
    • Identify heightened and emerging compliance risks associated with Traditional and non-Traditional AI and oversee implementation of controls aligned with American Express' Risk and Control Framework
    • Execute AI risk monitoring and oversight activities to continuously evaluate AI Compliance risks and control effectiveness.
    • Support the collaboration of efforts across Technology, Innovation, Risk, Legal, Compliance, Privacy, Data, and business teams to assess and report the Enterprise AI Compliance risk profile.
    • Develop executive management reporting, dashboards, and key AI Compliance risk metrics using Power BI and other reporting and visualization tools.
    • Leverage AI-enabled tools and technologies to enhance AI Compliance risk assessments, governance activities, reporting, and operational efficiency.
    • Support the design and delivery of AI Compliance risk awareness and training programs to strengthen enterprise AI risk capability.

    Qualifications
    • Proven experience implementing enterprise AI governance and AI-enabled risk management programs.
    • Intellectual curiosity and a passion for emerging AI technologies and responsible innovation.
    • Experience preparing Board and senior management materials.
    • Strong analytical and problem-solving skills with the ability to influence cross-functional stakeholders in a complex environment.
    • Advanced degree in Technology, Engineering, Risk Management, Computer Science, Mathematics, or a related discipline preferred.
    • Deep understanding of AI technologies, Generative AI, Large Language Models (LLMs), AI agents, and associated risks.

    Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
    About Us
    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
    As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
    About the Team
    We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
    • Competitive base salaries
    • Bonus incentives
    • 6% Company Match on retirement savings plan
    • Free financial coaching and financial well-being support
    • Comprehensive medical, dental, vision, life insurance, and disability benefits
    • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
    • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
    • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
    • Free and confidential counseling support through our Healthy Minds program
    • Career development and training opportunities

    For a full list of Team Amex benefits, visit our Colleague Benefits Site.
    American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
    We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
    US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster.
    The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

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