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8 Akerman Intake Manager Jobs Hiring Near You

Akerman

Conflicts Manager

Orlando, FL · On-site

Akerman is seeking a full-time Conflicts Manager. This exempt position is responsible for the day ... The Conflicts Manager reports to the Senior Director of Conflicts & Intake Services. The position ...

Akerman

Conflicts Manager

Orlando, FL · On-site +1

Akerman is seeking a full-time Conflicts Manager. This exempt position is responsible for the ... The Conflicts Manager reports to the Senior Director of Conflicts & Intake Services. The position ...

Akerman

Legal Administrative Assistant

Manhattan, NY · On-site

$75K - $105K/yr

Akerman is seeking an experienced Legal Administrative Assistant to provide administrative and ... intake, renewals, and document management throughout the trademark lifecycle. Requirements

Akerman

Legal Administrative Assistant

New York, NY · On-site

$75K - $105K/yr

Akerman is seeking an experienced Legal Administrative Assistant to provide administrative and ... intake, renewals, and document management throughout the trademark lifecycle. Requirements

Akerman

Litigation Support Analyst

Miami, FL

Akerman is seeking a Litigation Support Analyst to manage and support the operations and ... Provide litigation support as needed * Assist with new project intake, project setup, and project ...

Akerman

Litigation Support Analyst

Miami, FL · On-site

Akerman is seeking a Litigation Support Analyst to manage and support the operations and ... Provide litigation support as needed * Assist with new project intake, project setup, and project ...

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What are the key skills and qualifications needed to thrive as an Intake Manager, and why are they important?

To thrive as an Intake Manager, you need strong organizational skills, experience with case management, and typically a background in social services, healthcare, or law, often with a relevant degree. Familiarity with client management systems, intake software, and data entry tools is usually required. Excellent interpersonal skills, attention to detail, and problem-solving abilities help Intake Managers effectively assess client needs and coordinate services. These skills ensure efficient, accurate intake processes that support client satisfaction and organizational effectiveness.

What are some common challenges Intake Managers face when balancing high volumes of incoming cases with quality standards?

Intake Managers often encounter the challenge of managing large volumes of new cases or clients while ensuring that each intake is processed accurately and efficiently. Balancing speed with thoroughness is crucial, as errors or omissions during intake can impact downstream workflows and client satisfaction. Successful Intake Managers employ strong organizational skills, leverage technology to streamline data collection, and work closely with their teams to distribute workloads effectively. Open communication with other departments also helps address bottlenecks and maintain quality standards.

What are Intake Managers?

Intake Managers are professionals responsible for overseeing the initial assessment and processing of clients, cases, or applications within an organization. They coordinate the intake process to ensure that information is accurately gathered, requirements are met, and clients are directed to the appropriate services or departments. Intake Managers often work in healthcare, legal, social services, or customer service settings and play a critical role in ensuring a smooth entry experience for new clients or cases.

What is the difference between Intake Manager vs Case Coordinator?

AspectIntake ManagerCase Coordinator
CredentialsOften requires a bachelor's degree in social work, healthcare, or related fieldTypically requires a high school diploma or associate degree, with some roles preferring social services training
Work EnvironmentHealthcare facilities, social service agencies, or clinicsCommunity organizations, healthcare settings, or social service agencies
Primary ResponsibilitiesOverseeing client intake processes, managing initial assessments, coordinating servicesSupporting clients through case management, scheduling, and follow-up

While both roles involve client interaction and service coordination, Intake Managers focus on overseeing the intake process and initial assessments, often in healthcare or social service settings. Case Coordinators typically handle ongoing case management and client support. The roles complement each other but differ in scope and responsibilities.

What other companies are hiring for Intake Manager jobs?
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What are the most popular categories at Akerman?
Infographic showing various Intake Manager job openings at Akerman in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 75% Physical, and 25% Hybrid job distribution.
Conflicts Manager

Conflicts Manager

Akerman

Orlando, FL • On-site

Full-time

Posted 11 days ago

Job description

Founded in 1920, Akerman is recognized as one of the nation's premier law firms, with more than 700 lawyers across the United States.
Akerman is seeking a full-time Conflicts Manager. This exempt position is responsible for the day-to-day management and strategic oversight of the Conflicts Department. The Conflicts Manager is accountable for meeting performance metrics, workflow efficiency, process design and improvement, ongoing audit of procedures, and employee training and development. This role leads and supervises all Conflicts and Administrative Team employees and partners closely with firm leadership to ensure timely and compliant conflict clearance consistent with professional and ethical standards.
The Conflicts Manager reports to the Senior Director of Conflicts & Intake Services. The position may be in-office, remote, or hybrid, based on firm needs.
Job Duties and Responsibilities:
  • Supervise and manage a team of 10 or more Conflicts and Administrative Team employees
  • Responsible for recruiting, hiring, training, performance management, and professional development of the Conflicts and Administrative team employees
  • Ensure consistent, ongoing training and quality assurance across all team members
  • Foster a collaborative, high-performing, service-oriented team culture

Conflicts Review & Advisory
  • Oversee analysis of all new business requests to identify and resolve potential conflicts of interest
  • Ensure conflicts determinations comply with firm policies, ethical rules, and professional responsibility standards
  • Review conflicts reports for accuracy, consistency, and completeness
  • Serve as a key point of contact for partners, associates, legal assistants, firm management, and General Counsel

Systems, Data & Process Management
  • Manage and maintain the firm's conflicts and intake databases and related third-party platforms
  • Partner with IT and vendors to stay current on software enhancements and best practices
  • Identify opportunities for process improvement, automation, and workflow efficiency
  • Ensure accurate, consistent reporting of conflicts data to finance, records, IT, and other departments

Reporting, Audits & Projects
  • Conduct regular audits of the conflicts database and related procedures
  • Maintain accurate records to support internal and external audits
  • Prepare and deliver monthly reports and metrics for firm management
  • Lead and support large-scale, complex projects requiring extensive data review and cross-functional coordination
  • Manage competing priorities and respond effectively to urgent or time-sensitive matters

Additional Responsibilities
  • Ability to work evenings and/or weekends as business needs require
  • Perform other duties as assigned

Qualifications (Education & Experience):
  • Minimum of 5 years of conflicts or new business intake experience in a law firm or professional services environment
  • Minimum of 4 years of people management or supervisory experience
  • Bachelor's degree required
  • Paralegal Certification preferred
  • Master's degree or Juris Doctor preferred
  • Experience with Microsoft Office Suite
  • Advanced working knowledge of conflicts and intake systems such as Elite, Intapp, Aderant, or similar platforms
  • Strong analytical, research, and problem-solving skills
  • Experience presenting data, recommendations, or outcomes to leadership or attorney audiences
  • Excellent written and verbal communication skills
  • Strong attention to detail and data accuracy

Knowledge, Skills and Abilities
  • Demonstrated leadership, coaching, and mentoring capability
  • Ability to manage change, recommend process improvements, and support continuous improvement initiatives
  • Strong understanding of legal terminology, law firm operations, and professional responsibility considerations
  • Proven ability to partner effectively with attorneys and senior stakeholders

Working Conditions
  • Some travel may be required (approximately 5-15%)

We offer a competitive compensation and benefits package. Please submit your resume, cover letter and salary requirements. EOE
#LI-LS1
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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