Verify accuracy of supporting employment documents, source of down payment/reserves, appraisal ... Strong understanding of Desktop Underwriter (DU) and Loan Prospector (LP) Competencies/Skills:
42 Acestack Desktop Support Jobs Hiring Near You
Verify accuracy of supporting employment documents, source of down payment/reserves, appraisal ... Strong understanding of Desktop Underwriter (DU) and Loan Prospector (LP) Competencies/Skills:
... and Desktop surveys with Ekahau and/or Hamina tools. Key Responsibilities: Design, deploy and ... Support Wi-Fi lifecycle management including hardware upgrades, software updates and capacity ...
... and Desktop surveys with Ekahau and/or Hamina tools. Key Responsibilities: Design, deploy and ... Support Wi-Fi lifecycle management including hardware upgrades, software updates and capacity ...
AceStack Jobs Information
What are the key skills and qualifications needed to thrive as a Desktop Support specialist, and why are they important?
To thrive as a Desktop Support specialist, you need a solid understanding of computer hardware, operating systems, and troubleshooting techniques, often supported by a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST). Familiarity with ticketing systems, remote desktop tools, and Active Directory is commonly required in this role. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are crucial for minimizing downtime, ensuring smooth IT operations, and providing excellent user support in any organization.
What are some common challenges faced by Desktop Support professionals, and how can they be overcome?
Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.
What are Desktop Support professionals?
Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.
What is the work of desktop support?
Desktop support involves assisting users with hardware, software, and network issues on their computers and devices. Support technicians troubleshoot problems, install updates, configure systems, and may use tools like remote access software to resolve issues efficiently.
What is the difference between Desktop Support vs Help Desk Technician?
| Aspect | Desktop Support | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified | CompTIA A+, ITIL |
| Work Environment | On-site, hands-on troubleshooting | Remote or on-site, customer support |
| Primary Responsibilities | Fixing hardware/software issues, maintaining desktops | Responding to user inquiries, ticket management |
| Industry Usage | IT support teams, corporate environments | Help desks, IT service providers |
While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.
What are the most popular job types at Acestack?
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Job description
Position: QC Underwriter
Location: Cincinnati, OH 45245 (Onsite)
FTE
Job Description
Location: Cincinnati, OH 45245 (Onsite)
FTE
Job Description
- The Mortgage QC Underwriter is responsible for rendering QC on closed loan files. He has to check that credit decisions on incoming applications consistent with underwriting policies, underwriting mortgage commitments, and verifying supporting documentation as submitted by applicants.
- Analyze income & employment, credit strength, property appraisal, check over debt to income (DTI) and Loan to Value (LTV) and all other information pertinent to the credit decision process on each mortgage application, as presented by the applicant.
- Underwriter to validate that a prospective mortgagor's loan application adheres to the lenders, Investors (Freddie or Fannie Mae's) and guidelines of applicable government agencies to approve the loan.
- Analyzing the risk involved in approving a loan to determine whether or not it is acceptable to the lender.
- Mark errors for any deficiencies observed on the loan
- Verify accuracy of supporting employment documents, source of down payment/reserves, appraisal value and property title commitment received.
- Review of legal documents, if present, to ensure the accuracy & completeness.
- Identify the mortgage insurance requirement (MI) and follow the MI guidelines, if applicable.
- Maintaining service level standards
- Assisting in new-hire trainings
- Perform internal Quality check, providing floor support and feedback to other staff
- Responding to all emails efficiently
- Adhering to all underwriting deadlines
- Minimum 24-36 months of conventional mortgage underwriting/QA/QC experience
- Knowledge of full loan cycle (from beginning to end)
- Strong understanding of Desktop Underwriter (DU) and Loan Prospector (LP)
- Strong communication skills, verbal and written
- Strong analytical skills
- Demonstrated ability to resolve complicated issues as they arise
- Proven organizational skills and demonstrated ability to prioritize and multi-task
- Essential: Graduates with as minimum of 24-36 months of US Mortgage Underwriting experience.
- Desirable: Exposure to the FNMA and FHLMC guidelines would be an added advantage. Exposure and knowledge of MI guidelines
About AceStack
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AceStack is a global IT consulting & Staffing agency. We deal in Health care (Nursing, Allied, Clinical/Non-clinical) Staffing, Engineering Staffing & I.T. Staffing. Founded in 2017 in New Jersey, AceStack has reported consistent growth and profit every year and carries zero debt. AceStack consultants are placed across USA, Canada, Mexico, and Asia. In addition to our headquarters in New Jersey – USA, we also have offices in Canada, Noida, and Ahmedabad. AceStack’s exceptionally high-touch service keeps our clients satisfied and our Consultants/Travelers engaged. We believe in investing in our Consultants/Clients in a variety of ways. We employ AceStack ambassador who helps guide Consultants through the on-boarding process and ensure the transition into their new role with our Client is seamless. We also have dedicated Consultant care representatives located throughout our organization who provide the same level of attention throughout our Consultant’s tenure. Due to this level of attention and care, AceStack enjoys not only one of the highest retention rates in the staffing industry but also one of the highest redeployment rates in the industry.