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60 Acestack Data Software Engineer Jobs Hiring Near You

AceStack LLC

L2 Network Engineer (W2 Only)

Dallas, TX · Hybrid

L2 Network Engineer Duration: 6+ Month(s) Location: Hybrid onsite in Dallas, TX Summary: The ... Multiple data centers and 450+ office locations Cisco Multi-Site Datacenter ACI/SDN Cisco Nexus ...

AceStack LLC

Software Automation Testing

Jersey City, NJ

$48 - $63.50/hr

Position: Software Automation Testing Location: New Jersey Onsite Duration: 6+ Months Software skills - Selenium, TOSCA or UFT, Functionize, SQL Query Creation/exp Must Have Skills: * 10+ years ...

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Desktop Support Engineer (Biotech/Pharma - GxP) ___ Cary, NC & SFO, CA (Onsite) ___ Contract

Desktop Support Engineer (Biotech/Pharma - GxP) ___ Cary, NC & SFO, CA (Onsite) ___ Contract

Acestack

Cary, NC • On-site

Contractor

Posted 3 hours ago

Job description

Job Title: Desktop Support Engineer (Biotech/Pharma – GxP Environment)
Location: Onsite – Cary, NC & San Francisco, CA
Type: Contract

Job Description: We are seeking an experienced Desktop Support Engineer with a strong background supporting IT operations in a Biotech/Pharma GxP-regulated environment. The ideal candidate will provide hands-on support for end-users, ensuring compliance with GxP, FDA, and other regulatory standards while maintaining seamless IT operations.

Key Responsibilities:

  • Provide onsite desktop and end-user support including hardware, software, and peripherals troubleshooting.
  • Install, configure, and maintain laptops, desktops, printers, and mobile devices.
  • Support Windows, macOS, and collaboration tools (MS Teams, Zoom, O365).
  • Ensure IT systems and processes are aligned with GxP and FDA regulatory requirements.
  • Document incidents, service requests, and resolutions in ticketing systems (ServiceNow/Jira/Remedy).
  • Work closely with IT, QA, and Compliance teams to support validated systems and GxP applications.
  • Support lab systems, scientific applications, and other pharma/biotech-specific tools as required.
  • Provide VIP/Executive support and timely resolution of escalated issues.
  • Assist with onboarding/offboarding including account provisioning, access management, and asset deployment.
  • Maintain SOPs, validation documentation, and IT policies relevant to a GxP environment.

Required Skills & Experience:

  • 2-5+ years of Desktop/End-User Support experience.
  • Strong experience in Biotech, Pharmaceutical, or Life Sciences domain.
  • Proven knowledge of GxP, FDA, 21 CFR Part 11, and IT compliance standards.
  • Hands-on expertise with Windows OS, macOS, Active Directory, O365, and standard productivity tools.
  • Experience supporting validated IT systems and lab/scientific applications.
  • Strong troubleshooting skills across hardware, software, and networking.
  • Excellent communication and customer service skills.
  • Experience with ITSM tools (ServiceNow, Remedy, Jira, etc.).
 
 
 
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About AceStack

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AceStack is a global IT consulting & Staffing agency. We deal in Health care (Nursing, Allied, Clinical/Non-clinical) Staffing, Engineering Staffing & I.T. Staffing. Founded in 2017 in New Jersey, AceStack has reported consistent growth and profit every year and carries zero debt. AceStack consultants are placed across USA, Canada, Mexico, and Asia. In addition to our headquarters in New Jersey – USA, we also have offices in Canada, Noida, and Ahmedabad. AceStack’s exceptionally high-touch service keeps our clients satisfied and our Consultants/Travelers engaged. We believe in investing in our Consultants/Clients in a variety of ways. We employ AceStack ambassador who helps guide Consultants through the on-boarding process and ensure the transition into their new role with our Client is seamless. We also have dedicated Consultant care representatives located throughout our organization who provide the same level of attention throughout our Consultant’s tenure. Due to this level of attention and care, AceStack enjoys not only one of the highest retention rates in the staffing industry but also one of the highest redeployment rates in the industry.

Company size

51 - 200 Employees

Headquarters location

NJ, US

Year founded

2017

Social media

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