Your Impact on our Mission
Zocdoc's most important asset is our people. As a Solutions Architect you'll play a meaningful role in executing and improving the process by which partners build on Zocdoc's public APIs. You will be a trusted technical advisor, elevating implementation quality and turning real-world patterns into reusable accelerators that scale the ecosystem, directly reinforcing Zocdoc's "developer+" platform evolution. This particular role within Partner Engineering will focus primarily on our large ecosystem of EHR/PMS partners, helping connect and improve the "last mile" of scheduling interoperability.
You'll enjoy this role if you are...
- Motivated by elevating partner implementation quality and scaling developer ecosystems.
- Autonomous, urgent, and creative. You genuinely love delivering complex, multi-stakeholder solutions across EHRs, providers, and payors.
- Highly technical and strategic, with a knack for turning complex patterns into reusable assets like SDK examples and reference architectures.
- Passionate about mentoring engineers and setting high standards for technical documentation and triage.
- A trusted advisor who can influence API roadmaps with data-driven feedback from the field.
- The kind of person who excels at aligning solution designs with both API capabilities and partner business constraints.
- Serious about your work, but not about yourself.ย Let's face it - the way things are going, you kind of need a sense of humor
Your day to day is...
- Full ownership of solution design for high-impact partner use cases including scheduling, booking, and provider configuration.
- Serving as the technical lead during implementations to define success criteria and cutover strategies.
- Building and fostering relationships with partners by creating high-quality prototypes and POCs that de-risk adoption.
- Staying abreast of latest developments in EHR capabilities and healthcare interoperability.
- Working with cutting edge GenAI tools and technology.
- Mentoring Partner Engineers and partnering with Business Development on standardized handoff patterns.
You'll be successful in this role if you have...
- An unrelenting desire to build more equitable, inclusive and diverse workplaces.ย You view this role as an opportunity to create positive change
- Meaningful (6+ years) experience in API-driven engineering, including leading external integrations with partner/customer-facing interactions.
- The ability to integrate generative AI tools into daily workflows to automate tasks, foster innovation, and maximize productivity
- Deep REST/OAuth expertise and experience designing scaling patterns like webhooks and idempotency.
- Expertise in healthcare interoperability concepts like HL7 FHIR, SMART app launch, and EHR processes.
- A fundamental understanding of systems thinking and stakeholder management across Business Development, Sales, Product Engineering, and Security.
- Integrated generative AI tools into daily workflows to automate tasks, foster innovation, and maximize productivity
- The mentality of an entrepreneur/owner and a strong bias to action.ย
- Superb communication skills! You believe in keeping all of your stakeholders in the loop and know that multiple mediums of communication are the key to success
- Humility.ย You believe in treating all people with dignity and respect, regardless of title or tenureย
Benefits:ย
- Flexible, hybrid work environment at our convenient Soho location
- Unlimited Vacation
- 100% paid employee health benefit options (including medical, dental, and vision)
- Commuter Benefits
- 401(k) with employer funded match
- Corporate wellness program with Wellhub
- Sabbatical leave (for employees with 5+ years of service)
- Competitive paid parental leave and fertility/family planning reimbursement
- Cell phone reimbursement
- Catered lunch everyday along with beverages and snacks
- Employee Resource Groups and ZocClubs to promote shared community and belonging
- Great Place to Work Certifiedย