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Ziegler CAT
Ziegler CAT

60 Ziegler Cat Customer Support Representative Jobs Hiring Near You

Ziegler CAT

Services Support Representative

Bloomington, MN · On-site

$23.29 - $27.91/hr

Ziegler CAT has an opening for a Services Support Representative to join their growing team. This ... This position will be the front line to the customer on the technical support telephone line and ...

Ziegler CAT

Services Support Representative

Altoona, IA · On-site

$23.29 - $27.91/hr

Ziegler CAT has an opening for a Services Support Representative to join their growing team. This ... This position will be the front line to the customer on the technical support telephone line and ...

Ziegler CAT

Services Support Representative

Shakopee, MN · On-site

$23.29 - $27.91/hr

Ziegler CAT has an opening for a Services Support Representative to join their growing team. This ... This position will be the front line to the customer on the technical support telephone line and ...

Ziegler CAT

Services Support Representative

Minneapolis, MN · On-site

$23.29 - $27.91/hr

Ziegler CAT has an opening for a Services Support Representative to join their growing team. This ... This position will be the front line to the customer on the technical support telephone line and ...

Ziegler CAT

Ag Sales Support Representative

Altoona, IA · On-site

$90K - $136K/yr

Self-motivated, customer-focused, strong learning orientation, empathetic, confident, and ... SEE YOURSELF AT ZIEGLER Founded in 1914, Ziegler is a third-generation, family-owned CAT dealer ...

Ziegler CAT

Ag Sales Support Representative

Altoona, IA · On-site

$90K - $136K/yr

Self-motivated, customer-focused, strong learning orientation, empathetic, confident, and ... SEE YOURSELF AT ZIEGLER Founded in 1914, Ziegler is a third-generation, family-owned CAT dealer ...

Ziegler CAT

Customer Service Engineer

Des Moines, IA · On-site

$82K - $102K/yr

Ziegler CAT has an opening for a Customer Service Engineer in the OEM division. This key position will provide engineering support to OEM customers and Ziegler Power Systems Sales Personnel. This is ...

Ziegler CAT

Customer Service Engineer

Shakopee, MN · On-site

$82K - $102K/yr

Ziegler CAT has an opening for a Customer Service Engineer in the OEM division. This key position will provide engineering support to OEM customers and Ziegler Power Systems Sales Personnel. This is ...

Ziegler CAT

Rental Coordinator (On-Site)

Osseo, MN · On-site

$49K - $73K/yr

Ziegler Rental, a division of Ziegler CAT, is looking to fill a Rental Coordinator role right away ... Provide rental support to the Rental Sales Team to ensure excellent customer service * Answer ...

Ziegler CAT

Customer Service Engineer

Shakopee, MN · On-site

$82K - $102K/yr

Ziegler CAT has an opening for a Customer Service Engineer in the OEM division. This key position will provide engineering support to OEM customers and Ziegler Power Systems Sales Personnel. This is ...

Ziegler CAT

Maintenance Supervisor

Altoona, IA · On-site

$82K - $102K/yr

Ziegler CAT is looking to hire a Maintenance Supervisor. Ziegler Cat has an opening for a full-time ... Since day one Ziegler has had the same philosophy- if the customer is successful- then Ziegler will ...

Ziegler CAT

Ag Inside Sales Representative

Willmar, MN · On-site

$74K - $111K/yr

... supporting customers throughout their buying experience. An Ag Inside Sales Representative is ... Ensure every customer has a positive first interaction with Ziegler Ag Equipment and leaves with a ...

Ziegler CAT

Service Support Specialist

Shakopee, MN · On-site

$71K - $89K/yr

Ziegler CAT has an opening for a Service Support Specialist (1) to provide leadership and support ... Creates quotes for both internal & external customers for repairs related to power generation ...

Ziegler Cat

Service Support Specialist

Shakopee, MN · On-site

$71.40 - $89.25/hr

Job Overview Ziegler CAT is seeking a Service Support Specialist (1) to provide leadership and ... Creates quotes for both internal and external customers for repairs related to power generation ...

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Ziegler CAT Jobs Information

Do workers at Ziegler CAT get paid breaks?

Yes. Most people get paid breaks.
67% of people say they get paid breaks.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and August 2026.

Does Ziegler CAT pay people when they’re sick?

Yes. Most people get paid when they’re sick.
71% of people say they would get paid if they were sick but scheduled to work.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and July 2026.

At Ziegler CAT, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 19 people who took the Breakroom Quiz between May 2025 and August 2026.

Is the health insurance from Ziegler CAT affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 18 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Ziegler CAT?

Most people get paid time off work.
95% of people say they get paid time off.
Based on data from 21 people who took the Breakroom Quiz between May 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 83% of people with changing schedules find out their shifts one week or less ahead of time.
  • 17% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 6 people who took the Breakroom Quiz between January 2025 and April 2026.

Do workers at Ziegler CAT worry about hours?

Most people don’t worry about getting enough hours.
82% of people report they don’t worry about getting enough hours.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and April 2026.

Do Ziegler CAT workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
38% report that they don’t have enough control over which shifts they work.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it for Ziegler CAT workers to change shifts?

Most people find it easy to change shifts.
86% of people report that it’s easy to change shifts if they need to.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and April 2026.

How easy is it to get time off at Ziegler CAT?

Most people find it easy to get time off.
88% of people report it’s easy to get time off.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and August 2026.

Do Ziegler CAT managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
36% of people say their manager changes their shift schedule at the last minute.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and April 2026.

Do jobs at Ziegler CAT spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
9% of people report that their job takes up time that they don’t get paid for.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it to take sick days at Ziegler CAT?

Most people find it easy to take sick days.
90% of people report that it’s easy to take time off if they are sick.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and August 2026.

Is working at Ziegler CAT good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
88% of people who care for a child or other relative report this is a good place to work.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Ziegler CAT feel treated with respect by their managers?

Most people feel treated with respect by their managers.
74% of people say they’re treated with respect by their managers.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Ziegler CAT get to take their breaks without interruption?

Most people get breaks without interruption.
68% of people report that they get to take their breaks without interruption.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and August 2026.

Is it stressful to work at Ziegler CAT?

Some people feel stressed here.
60% of people say they often feel stressed at work.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Ziegler CAT enjoy their jobs?

Most people enjoy their job.
69% of people report they enjoy their job.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Ziegler CAT recommend working with their team?

Only some people recommend working with their team.
58% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get enough training when they start at Ziegler CAT?

Most people got enough training when they started.
75% of people report they got enough training when they started working here.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get support to advance at Ziegler CAT?

Most people are given support to advance their career here.
In the last year, 90% of people report being given support to advance their career here.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people think Ziegler CAT’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
76% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers feel well informed about how Ziegler CAT is doing?

Most people feel well informed about how the company is doing.
72% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and August 2026.

What other companies are hiring for Customer Support Representative jobs?

What are the most popular jobs at Ziegler Cat?

What are the most popular categories at Ziegler Cat?

Infographic showing various Customer Support Representative job openings at Ziegler Cat in the United States as of August 2026, with employment types broken down into 79% Full Time, and 21% Part Time. Highlights an 99% Physical, and 1% Remote job distribution.

Services Support Representative

Ziegler CAT

Bloomington, MN • On-site

$23.29 - $27.91/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Ziegler CAT rating

8.7

Company rating: 8.7 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

27th of 177 rated vehicle equipment hire

Job description

Ziegler CAT has an opening for a Services Support Representative to join their growing team. This is an excellent entry-level opportunity for a motivated and hardworking individual to start at supporting customers and end-users and work to become an expert on Ziegler technology and equipment products. This position will be the front line to the customer on the technical support telephone line and will work with the rest of the technical support team to provide exceptional customer support request resolutions. This position will work with multiple areas of Ziegler's businesses, including Technical Support, Service, Parts and Rental. The Services Support Representative receives telephone calls and or responds to internet requests from Ziegler Technicians and Customers.
Responsibilities:
  • Provide exceptional customer experience by answering initial customer telephone calls from the technical support line and generates support tickets for the technical support staff maintaining work-flow in the ticketing database.
  • Resolve basic technical support requests from internal and external customers regarding Ziegler equipment.
  • Research, evaluate, and solve more complicated issues through training from senior staff and utilization of resources.
  • Assist the technical support team with various administrative duties related to training and support activities.
  • Perform administrative duties related to training curriculum and technical content, including team hot topics.
  • Develop product knowledge and resources on current and emerging products.
  • Assist with administrative duties related to new product introduction and integration into Ziegler's product portfolio.
  • Assist with Parts, Rental and Services related customer calls, documenting and forwarding information to the correct person(s) or groups in accordance with escalation standards.
  • Report product problem management issues to senior technical support staff.
  • Communicate with senior support staff on product problems, product updates, and safety issues.
  • Generate reports on various technical support department metrics and monetary information.
  • Generate awareness of customer frustrations that could lead to escalated resolution needs such as good will requests.
  • Assist with warranty claims and provide information to assist them in filing claims.

Qualifications:
  • High School Diploma or GED required
  • 2-year technical or 4-year bachelor's degree preferred
  • Good computer skills with knowledge of MS PowerPoint, MS Excel and Word
  • Excellent communication skills - both verbal and written
  • Customer service skills
  • Basic technical, operational, or support and service knowledge of product line is preferred
  • Related industry knowledge is preferred
  • Personal attributes: Customer Focus, Attention to Detail, Learning Orientation, Planning and Organization, Problem Solving, Teamwork
  • Ability to work nights and weekends

Travel:
  • Up to 10%

Minimum Physical Requirements:
  • Sitting , Standing, walking, using hands, talking, hearing
  • Working Conditions will be indoor. Noise level may be low to moderate at times.

This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Ziegler Inc. will reasonably accommodate the known disabilities of qualified disabled individuals.
SEE YOURSELF AT ZIEGLER
Founded in 1914, Ziegler is a third-generation, family-owned CAT dealer with over 2400 employees across 30+ locations in Minnesota, Iowa and northern Missouri. Since day one Ziegler has had the same philosophy- if the customer is successful- then Ziegler will be successful. That is why Ziegler is committed to providing employees with the best possible work environment and the right tools for career development. This means great benefits, work/life balance, and ongoing professional development and training. Fulfill your calling by starting a career with Ziegler today!
The pay range for this position is
$23.29 to $27.91
Starting wage is dependent on skills, experience, education and location. Pay range may vary by 10% depending upon the applicant's location. Along with competitive pay, full time positions are benefits eligible which includes:
  • Health, Dental, Vision and Life Insurance
  • 15 days of PTO your first year, accrual starts day 1
  • 9 paid holidays
  • 401(k) plan with company contribution and match
  • HSA (Health Savings Account), Ziegler contributes up to $1000 tax-free each year
  • Short-Term and Long-Term Disability Insurance, FSA & EAP
  • Paid Parental Leave & Funeral Leave
  • Fitness membership discount
  • Education Assistance

At Ziegler Inc. we're committed to equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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