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20 Xometry Accounts Manager Jobs Hiring Near You

Xometry

Case Manager III

Denver, CO · On-site

$20.50 - $26.50/hr

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with ... Coordinate across departments such as Logistics, Quality, Account Management, and Partner ...

Xometry

Case Manager III

North Bethesda, MD · On-site

$20 - $25.75/hr

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with ... Coordinate across departments such as Logistics, Quality, Account Management, and Partner ...

Xometry

Case Manager III

Lexington, KY · On-site

$20 - $25.50/hr

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with ... Coordinate across departments such as Logistics, Quality, Account Management, and Partner ...

Xometry

Case Manager III

Waltham, MA · On-site

$21.50 - $27.75/hr

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with ... Coordinate across departments such as Logistics, Quality, Account Management, and Partner ...

Xometry

Case Manager III

Gaithersburg, MD · On-site

$21.50 - $27.75/hr

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with ... Coordinate across departments such as Logistics, Quality, Account Management, and Partner ...

Xometry

Case Manager III

Los Angeles, CA · On-site

$21.50 - $27.75/hr

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with ... Coordinate across departments such as Logistics, Quality, Account Management, and Partner ...

Xometry

Account Executive III, Defense

Philadelphia, PA · On-site

$80K - $90K/yr

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with ... management * Strategic planning and roadmapping for customer accounts * Setting up sales calls and ...

Xometry

Account Executive II

Lexington, KY · On-site

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with ... As an Account Executive II, you will be responsible for managing and converting inbound leads into ...

Xometry

Account Executive III, Defense

Dayton, OH · On-site

$80K - $90K/yr

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with ... management * Strategic planning and roadmapping for customer accounts * Setting up sales calls and ...

Xometry

Senior Account Executive, Enterprise

Denver, CO · On-site

$125K - $150K/yr

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with ... Ensure that data is accurately entered and managed within the company's CRM or other sales ...

Xometry

Account Executive III, Defense

Denver, CO · On-site

$80K - $90K/yr

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with ... management * Strategic planning and roadmapping for customer accounts * Setting up sales calls and ...

Xometry

Account Executive II

Denver, CO · On-site

$54K - $70K/yr

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with ... As an Account Executive II, you will be responsible for managing and converting inbound leads into ...

Xometry

Sales Manager, Supplier Sales

Denver, CO · On-site

$72K - $110K/yr

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with ... The Sales Manager leads a team of Account Executives responsible for expanding existing customer ...

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Xometry Jobs Information

What is it like to work at Xometry?

Xometry is a technology-driven company that values innovation, collaboration, and customer satisfaction, fostering a dynamic and fast-paced work environment.

As a leading digital manufacturing platform, Xometry's team structure is comprised of cross-functional groups working together to develop and implement cutting-edge technologies, with a focus on delivering high-quality products and services to customers. The company's mission is to empower manufacturers and engineers to bring their ideas to life through its online platform.

Working at Xometry may appeal to candidates who are passionate about technology, innovation, and customer-centricity, as the company offers opportunities for professional growth, skill development, and collaboration with a talented team of engineers, developers, and industry experts.

What makes Xometry an attractive place to work?

Xometry is a leading digital manufacturing platform that has established itself as a pioneer in the industry, providing innovative solutions for customers worldwide. The company's workplace culture values collaboration, innovation, and a fast-paced environment that fosters creativity and growth, with a focus on delivering exceptional results. Joining Xometry offers opportunities for professionals to make a meaningful impact, drive technological advancements, and develop their skills in a dynamic and rapidly evolving industry.
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Infographic showing various Accounts Manager job openings at Xometry in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 21% Physical, 70% Hybrid, and 9% Remote job distribution.

Case Manager III

Xometry

Denver, CO • On-site

$20.50 - $26.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Job description

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
We are seeking a Case Manager III to join our growing team and serve as a key player in resolving complex customer and partner issues. The ideal candidate will be highly organized, solution-oriented, and experienced in managing escalations in a high-growth, tech-enabled environment. As a Case Manager III, you will drive resolution of high-impact cases involving customers, manufacturing partners, logistics, and internal teams. You'll ensure timely, empathetic, and effective support aligned with Xometry's commitment to world-class service.
How You'll Contribute:
  • Manage and resolve complex, high-priority customer and partner cases, often involving multiple internal and external stakeholders
  • Manage supplier orders
  • Manage On time shipments with suppliers and assist suppliers with manufacturing challenges
  • Perform open order reports with customers
  • Manage the fulfillment of complex orders
  • Project manager high line item bill of material orders
  • Serve as the escalation point for frontline support teams, providing guidance and hands-on resolution
  • Coordinate across departments such as Logistics, Quality, Account Management, and Partner Management to investigate and resolve issues
  • Monitor case progress and ensure SLA adherence and customer satisfaction metrics are met or exceeded
  • Proactively identify trends or systemic issues and propose scalable solutions to reduce future case volume
  • Create and maintain documentation, workflows, and knowledge bases to support internal training and process improvements
  • Coach and mentor junior case managers and support staff
  • Communicate effectively with executive leadership when required, providing data-driven insights and status updates

What You'll Bring to Xometry:
  • 5+ years of experience in customer support, case management, supply chain operations, or a related field, preferably in a tech, manufacturing, or logistics environment
  • Proven ability to resolve high-pressure, time-sensitive cases with a customer-first mindset
  • Strong communication, negotiation, and conflict resolution skills
  • Experience as a QE or SQE
  • Project management experience
  • Supplier Management
  • CNC Experience is a bonus
  • Familiarity with CRM systems such as Salesforce or Zendesk; experience with ERP tools and logistics platforms a plus
  • Comfortable working with data to track KPIs and identify root causes
  • High degree of ownership, initiative, and accountability
  • Bachelor's degree in Business, Engineering, Supply Chain, or a related field preferred

The estimated base salary range for new hires into this role is $76,000-$99,000 annually + annual bonus depending on factors such as job-related skills, relevant experience, and location. We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.
#LI-Hybrid
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
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About Xometry

Sourced by ZipRecruiter

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.

Industry

Software development

Company size

501 - 1,000 Employees

Headquarters location

Gaithersburg, MD, US

Year founded

2013

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