Market Operations Manager
New York, NY · On-site
From DraftKings to Robinhood to Zillow, we work with the world's most dynamic brands to foster ... Drive Operational Efficiency and Reduce Cost to Serve Identify and implement AI-enabled ...
61 World Market Operations Manager Jobs Hiring Near You
Market Operations Manager
New York, NY · On-site
From DraftKings to Robinhood to Zillow, we work with the world's most dynamic brands to foster ... Drive Operational Efficiency and Reduce Cost to Serve Identify and implement AI-enabled ...
Market Operations Manager
Cleveland, OH · On-site
About the team and position Carvana's Market Operation department is known for its team-oriented ... world-class team. Other duties as assigned. What you should have * A Bachelor's degree from an ...
Market Operations Manager
Cleveland, OH · On-site
About the team and position Carvana's Market Operation department is known for its team-oriented ... world-class team. Other duties as assigned. What you should have * A Bachelor's degree from an ...
About the team and position Carvana's Market Operation department is known for its team-oriented ... world-class team. Other duties as assigned. What you should have * A Bachelor's degree from an ...
Quick apply
About the team and position Carvana's Market Operation department is known for its team-oriented ... world-class team. Other duties as assigned. What you should have * A Bachelor's degree from an ...
About the team and position Carvana's Market Operation department is known for its team-oriented ... world-class team. Other duties as assigned. What you should have * A Bachelor's degree from an ...
About the team and position Carvana's Market Operation department is known for its team-oriented ... world-class team. Other duties as assigned. What you should have * A Bachelor's degree from an ...
Market Operations Manager
$70K - $87K/yr
About the team and position Carvana's Market Operation department is known for its team-oriented ... world-class team. Other duties as assigned. What you should have * A Bachelor's degree from an ...
New
Quick apply
Market Operations Manager
$70K - $87K/yr
About the team and position Carvana's Market Operation department is known for its team-oriented ... world-class team. Other duties as assigned. What you should have * A Bachelor's degree from an ...
New
Market Operations Manager
Little Rock, AR · On-site
About the team and position Carvana's Market Operation department is known for its team-oriented ... world-class team. Other duties as assigned. What you should have * A Bachelor's degree from an ...
Market Operations Manager
Little Rock, AR · On-site
About the team and position Carvana's Market Operation department is known for its team-oriented ... world-class team. Other duties as assigned. What you should have * A Bachelor's degree from an ...
Market Operations Manager
Atlanta, GA · On-site
About the team and position Carvana's Market Operation department is known for its team-oriented ... world-class team. Other duties as assigned. What you should have * A Bachelor's degree from an ...
Market Operations Manager
Atlanta, GA · On-site
About the team and position Carvana's Market Operation department is known for its team-oriented ... world-class team. Other duties as assigned. What you should have * A Bachelor's degree from an ...
Market Operations Manager
Burlington, NC · On-site
$62K - $75K/yr
About the team and position Carvana's Market Operation department is known for its team-oriented ... world-class team. Other duties as assigned. What you should have * A Bachelor's degree from an ...
Market Operations Manager
Burlington, NC · On-site
$62K - $75K/yr
About the team and position Carvana's Market Operation department is known for its team-oriented ... world-class team. Other duties as assigned. What you should have * A Bachelor's degree from an ...
Market Operations Manager
$72K - $87K/yr
About the team and position Carvana's Market Operation department is known for its team-oriented ... world-class team. Other duties as assigned. What you should have * A Bachelor's degree from an ...
Quick apply
Market Operations Manager
$72K - $87K/yr
About the team and position Carvana's Market Operation department is known for its team-oriented ... world-class team. Other duties as assigned. What you should have * A Bachelor's degree from an ...
Market Operations Manager
Fairburn, GA · On-site
About the team and position Carvana's Market Operation department is known for its team-oriented ... world-class team. Other duties as assigned. What you should have * A Bachelor's degree from an ...
Market Operations Manager
Fairburn, GA · On-site
About the team and position Carvana's Market Operation department is known for its team-oriented ... world-class team. Other duties as assigned. What you should have * A Bachelor's degree from an ...
Market Operations Manager
Cleveland, OH · On-site
About the team and position Carvana's Market Operation department is known for its team-oriented ... world-class team. Other duties as assigned. What you should have * A Bachelor's degree from an ...
Market Operations Manager
Cleveland, OH · On-site
About the team and position Carvana's Market Operation department is known for its team-oriented ... world-class team. Other duties as assigned. What you should have * A Bachelor's degree from an ...
Market Operations Manager
Greensboro, NC · On-site
$62K - $75K/yr
About the team and position Carvana's Market Operation department is known for its team-oriented ... world-class team. Other duties as assigned. What you should have * A Bachelor's degree from an ...
Market Operations Manager
Greensboro, NC · On-site
$62K - $75K/yr
About the team and position Carvana's Market Operation department is known for its team-oriented ... world-class team. Other duties as assigned. What you should have * A Bachelor's degree from an ...
We are a global team building and scaling the world's first and leading autonomous fleet and ... Direct experience in the ride-hailing or broader transportation industry is a significant plus.
We are a global team building and scaling the world's first and leading autonomous fleet and ... Direct experience in the ride-hailing or broader transportation industry is a significant plus.
Manager, Market Operations
Denver, CO · Remote
$90K - $130K/yr
As Manager, Market Operations, you will play a crucial role in optimizing subscription origination ... cost-savings to American businesses and families. We are fiercely dedicated to accelerating the ...
Quick apply
Manager, Market Operations
Denver, CO · Remote
$90K - $130K/yr
As Manager, Market Operations, you will play a crucial role in optimizing subscription origination ... cost-savings to American businesses and families. We are fiercely dedicated to accelerating the ...
Manager, Market Operations
Denver, CO · On-site +1
$90K - $130K/yr
As Manager, Market Operations, you will play a crucial role in optimizing subscription origination ... cost-savings to American businesses and families. We are fiercely dedicated to accelerating the ...
Manager, Market Operations
Denver, CO · On-site +1
$90K - $130K/yr
As Manager, Market Operations, you will play a crucial role in optimizing subscription origination ... cost-savings to American businesses and families. We are fiercely dedicated to accelerating the ...
Manager, Market Operations
Denver, CO · Remote
$90K - $130K/yr
As Manager, Market Operations, you will play a crucial role in optimizing subscription origination ... cost-savings to American businesses and families. We are fiercely dedicated to accelerating the ...
Manager, Market Operations
Denver, CO · Remote
$90K - $130K/yr
As Manager, Market Operations, you will play a crucial role in optimizing subscription origination ... cost-savings to American businesses and families. We are fiercely dedicated to accelerating the ...
Manager, Market Operations ArchWell Health is a new, innovative healthcare provider devoted to ... cost reduction and improvement * Train and onboard new colleagues, assure center workflows are ...
Manager, Market Operations ArchWell Health is a new, innovative healthcare provider devoted to ... cost reduction and improvement * Train and onboard new colleagues, assure center workflows are ...
The Go-to-Market (GTM) Operations Manager , will play a key role in enabling Vertex's growth by ... Bachelor's degree in Business, Marketing, Data Analytics, or related field; MBA a plus. * 5+ years ...
The Go-to-Market (GTM) Operations Manager , will play a key role in enabling Vertex's growth by ... Bachelor's degree in Business, Marketing, Data Analytics, or related field; MBA a plus. * 5+ years ...
Manager, Market Operations ArchWell Health is a new, innovative healthcare provider devoted to ... cost reduction and improvement * Train and onboard new colleagues, assure center workflows are ...
Manager, Market Operations ArchWell Health is a new, innovative healthcare provider devoted to ... cost reduction and improvement * Train and onboard new colleagues, assure center workflows are ...
Manager of Market Operations, CAISO - Contract to Hire - Remote in CA About the Role We are seeking ... Bachelor's degree in business, finance, economics, engineering, or related field (Master's a plus)
Manager of Market Operations, CAISO - Contract to Hire - Remote in CA About the Role We are seeking ... Bachelor's degree in business, finance, economics, engineering, or related field (Master's a plus)
Cost Plus World Market Jobs Information
What is it like to work at World Market?
World Market is a company that values diversity, inclusivity, and community involvement, fostering a culture that prioritizes employee growth and well-being. As a global retailer, World Market offers a dynamic work environment with opportunities to work in a fast-paced, customer-centric setting, collaborating with a diverse team of professionals to achieve business goals. Working at World Market may appeal to candidates who are passionate about international cultures, customer service, and retail operations, with opportunities for career advancement and professional development in a global company.
What makes World Market an attractive place to work?
World Market is a well-established global retailer with a long history of providing unique and high-quality products to customers. The company offers a dynamic work environment that values collaboration, innovation, and employee growth, with opportunities for team members to develop their skills and advance in their careers. By joining World Market, individuals can contribute to the company's mission of delivering an exceptional shopping experience and be part of a global organization that prioritizes employee development and community involvement.
What other companies are hiring for Operations Manager jobs?
What are the most popular jobs at World Market?
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 11 days ago
Job description
Who We Are
Crafty elevates workplace food and beverage programs with enhanced services managed in one innovative, centralized platform. Founded in 2015, our mission is to help companies craft better workplaces. From DraftKings to Robinhood to Zillow, we work with the world's most dynamic brands to foster employee connection and productivity. Headquartered in Chicago, with offices in New York and the Bay Area, Crafty manages programs across 300+ offices, serving more than 300,000 employees each month.
Our commitment to crafting better workplaces starts from within. We're a passionate, resourceful, and collaborative team whose expertise spans technology, operations, logistics, and client success. At Crafty, our people are our greatest asset - and the snacks are a pretty great perk, too.
The Role
Crafty is seeking a Market Operations Manager to lead our local client operations in NYC - ensuring best-in-class service, operational excellence, and exceptional client satisfaction.
This role focuses on driving results through a high-performing team. You'll empower and develop your direct reports, build efficient systems, and partner cross-functionally to deliver seamless execution. The ideal candidate thrives on structure, accountability, and continuous improvement - building processes that scale and teams that grow stronger every quarter.
You'll report directly to the General Manager and work closely with Client Success, Partner Management, Fulfillment, and People teams to align market performance with company goals.
Required Attributes
TEAM LEADERSHIP
OPERATIONAL EXCELLENCE
MARKET PROFITABILITY
Required Experience
Your Proficiencies
Don't meet all of the qualifications? We want you to consider all of your skills and experiences - both professional and personal - that would make you successful in this role. Although some qualifications are essential, others can be attained with time. We believe diverse perspectives, upbringings, and knowledge contribute to our strong company culture and we encourage you to apply.
Role Goals
Goal #1: Drive 93% Annual Dollar Retention
Achieve 93% annual dollar retention through positive client location health, full budget utilization, and proactive engagement - measured by YTD dollar retention rate, reviewed monthly.
Goal #2: Achieve Market Profitability Target
Meet or exceed monthly GMV profit targets per the annual operating plan - measured by GMV profit vs. target, reviewed monthly.
Goal #3: Enable Market Growth and Expansion
Drive growth through on-time location launches, revenue upsell, and budget-informed expansion - measured by launch timeliness, upsell revenue, and quarterly capacity metrics.
Goal #4 (AI): Drive Operational Efficiency and Reduce Cost to Serve
Identify and implement AI-enabled improvements in reporting, admin, and communications to reduce manual effort and support efficient headcount use - measured by time saved, tool adoption, and labor cost impact.
What we offer:
Our people mean everything to us. When you join Crafty, you're joining a team of passionate, smart, and supportive people who work incredibly hard and have a good time along the way.
We are proud to offer a compensation package that includes our Crafty healthcare plan, covering primary health, dental, and vision plans, 401k, paid time off, equipment certification courses, and parental leave. And, of course, it also includes Crafty-grade snacks, beverages, and fun events!
Lastly, this role offers a special opportunity: to have a major hand in shaping the future of a young, flourishing company. Your creativity, ambition, and work will steer the direction of our successes.
Our compensation amount for this role is targeted at $140,000 - $160,000 OTE (Base + Variable Compensation) per year in New York. Final offer amounts are determined by multiple factors including cost of living based on location, candidate experience and expertise, and may vary from the amounts listed above.
Crafty provides equal employment opportunities (EEO) to all employees and applicants for employment without discriminating against race, color, religion, sex, sexual orientation, national origin, age, disability or genetics.
Crafty elevates workplace food and beverage programs with enhanced services managed in one innovative, centralized platform. Founded in 2015, our mission is to help companies craft better workplaces. From DraftKings to Robinhood to Zillow, we work with the world's most dynamic brands to foster employee connection and productivity. Headquartered in Chicago, with offices in New York and the Bay Area, Crafty manages programs across 300+ offices, serving more than 300,000 employees each month.
Our commitment to crafting better workplaces starts from within. We're a passionate, resourceful, and collaborative team whose expertise spans technology, operations, logistics, and client success. At Crafty, our people are our greatest asset - and the snacks are a pretty great perk, too.
The Role
Crafty is seeking a Market Operations Manager to lead our local client operations in NYC - ensuring best-in-class service, operational excellence, and exceptional client satisfaction.
This role focuses on driving results through a high-performing team. You'll empower and develop your direct reports, build efficient systems, and partner cross-functionally to deliver seamless execution. The ideal candidate thrives on structure, accountability, and continuous improvement - building processes that scale and teams that grow stronger every quarter.
You'll report directly to the General Manager and work closely with Client Success, Partner Management, Fulfillment, and People teams to align market performance with company goals.
Required Attributes
TEAM LEADERSHIP
- Recruit, develop, and lead a high-performing client operations team, providing strategic direction and hands-on support to ensure on-site F&B teams deliver exceptional hospitality, service consistency, and operational excellence.
- Champion the on-site experience by empowering F&B teams to create welcoming, engaging environments that reflect Crafty's commitment to hospitality and elevate the client and guest experience.
- Leverage deep hospitality expertise to guide on-site leaders in service standards, team development, and day-to-day operations, ensuring each location operates efficiently while maintaining a high-touch, client-first approach.
- Build and sustain a metrics-driven culture focused on accountability, service quality, profitability, and continuous improvement across all on-site operations.
- Demonstrate advanced leadership and people management skills by coaching and mentoring Client Operations team members to effectively manage their on-site teams, drive market profitability, and strengthen client relationships.
- Foster collaboration and alignment across markets and internal functions to ensure consistency in service standards, operational best practices, and the overall Crafty experience.
- Cultivate an engaged, motivated, and empowered team environment that reflects Crafty's values and passion for hospitality, inspiring on-site teams to deliver exceptional client and guest experiences every day.
OPERATIONAL EXCELLENCE
- Drive market-level performance by building efficient operational systems and ensuring consistent, high-quality execution across all client sites.
- Translate strategic goals into actionable plans and measurable outcomes, aligning on-site teams and cross-functional partners around market priorities.
- Streamline workflows and standardize best practices to increase productivity, enhance service delivery, and support scalability across markets.
- Ensure compliance with internal policies, safety protocols, and labor standards while optimizing staffing, scheduling, and resource allocation.
- Monitor market health and operational performance through data and feedback loops to identify trends, address issues proactively, and drive continuous improvement.
- Foster collaboration and accountability across teams to remove obstacles, deliver seamless client experiences, and achieve on-time, on-target results.
MARKET PROFITABILITY
- Partner with the General Manager (GM) to assess market performance, set strategic priorities, and execute improvement plans that drive sustainable growth and profitability.
- Own market-level financial performance by monitoring revenue, labor, and controllable expenses, identifying variances, and implementing corrective actions to protect and improve margins.
- Translate business objectives into actionable operational strategies, ensuring alignment and accountability across cross-functional and on-site teams.
- Leverage data and reporting tools to forecast trends, model capacity, and make informed decisions that enhance efficiency and margin performance.
- Drive client retention and market growth by ensuring the Crafty on-site experience consistently reflects the highest standards of hospitality, quality, and responsiveness.
Required Experience
- 5-10 years of onsite operational management experience (food & beverage industry a plus).
- 5+ years of people management and/or team leadership.
- Proven ability to analyze performance metrics and implement operational improvements.
Your Proficiencies
- Google Suite (Sheets, Docs, Slides)
- Project management platforms (e.g., Notion, Airtable)
- Data visualization tools (Tableau, Excel)
- Strong communication and presentation skills
Don't meet all of the qualifications? We want you to consider all of your skills and experiences - both professional and personal - that would make you successful in this role. Although some qualifications are essential, others can be attained with time. We believe diverse perspectives, upbringings, and knowledge contribute to our strong company culture and we encourage you to apply.
Role Goals
Goal #1: Drive 93% Annual Dollar Retention
Achieve 93% annual dollar retention through positive client location health, full budget utilization, and proactive engagement - measured by YTD dollar retention rate, reviewed monthly.
Goal #2: Achieve Market Profitability Target
Meet or exceed monthly GMV profit targets per the annual operating plan - measured by GMV profit vs. target, reviewed monthly.
Goal #3: Enable Market Growth and Expansion
Drive growth through on-time location launches, revenue upsell, and budget-informed expansion - measured by launch timeliness, upsell revenue, and quarterly capacity metrics.
Goal #4 (AI): Drive Operational Efficiency and Reduce Cost to Serve
Identify and implement AI-enabled improvements in reporting, admin, and communications to reduce manual effort and support efficient headcount use - measured by time saved, tool adoption, and labor cost impact.
What we offer:
Our people mean everything to us. When you join Crafty, you're joining a team of passionate, smart, and supportive people who work incredibly hard and have a good time along the way.
We are proud to offer a compensation package that includes our Crafty healthcare plan, covering primary health, dental, and vision plans, 401k, paid time off, equipment certification courses, and parental leave. And, of course, it also includes Crafty-grade snacks, beverages, and fun events!
Lastly, this role offers a special opportunity: to have a major hand in shaping the future of a young, flourishing company. Your creativity, ambition, and work will steer the direction of our successes.
Our compensation amount for this role is targeted at $140,000 - $160,000 OTE (Base + Variable Compensation) per year in New York. Final offer amounts are determined by multiple factors including cost of living based on location, candidate experience and expertise, and may vary from the amounts listed above.
Crafty provides equal employment opportunities (EEO) to all employees and applicants for employment without discriminating against race, color, religion, sex, sexual orientation, national origin, age, disability or genetics.
About Craft Ventures
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
11 - 50 Employees
Headquarters location
Pleasant Hill, CA, US
Year founded
2017