31 Workos Customer Success Manager Jobs Hiring Near You

About WorkOS

WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations.
We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Sierra, and Plaid.
As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products.

About the role

WorkOS builds tools for developers that unlock equal & accelerated access to the enterprise market. We're growing rapidly and expanding our team of full-stack product engineers.

The Enterprise team develops products that enable companies to become 'enterprise-ready,' including SSO, Directory Sync, Audit Logs, and RBAC. These products are designed to be highly flexible and pluggable, meeting the demanding needs of enterprises while unifying fragmented admin ecosystems and workflows.

Our engineers are deeply committed to understanding our customers' challenges, actively seeking feedback and new perspectives to inform the products we build. We're looking for engineers who are excited about turning complex ideas into reality, crafting elegant, user-friendly software with modern tools, and sharing our passion for simplifying the enterprise landscape.

Responsibilities

• Design and engineer delightful developer and end-user experiences

• Develop a deep understanding of evolving products (RBAC, FGA, Audit Logs) and increase its adoption

• Develop a deep understanding of how diverse customer personas interact and integrate with our mature products (SSO, SCIM), and work to reduce friction points

• Collaborate with other product teams, solutions engineering, and our go-to-market team

• Map evolving technical risks/limitations to drive technical roadmap in collaboration with other engineering teams

• Collaborate with other product teams, solutions engineering, and our go-to-market team

• Work directly with leadership on greenfield ideas

• Help recruit and assess future engineering team members

Qualifications

• 5+ years of industry software development experience

• Experience distilling complex, fragmented problem spaces into clean, simple architectures (ex: data models, robust state management)

• Experience designing well-structured internal and external APIs that balance high scalability with an intuitive developer experience.

• Skilled in collaborating with diverse customer personas and translating their needs into well-designed and prioritized action items.

• Familiarity with working on small teams in fast-paced environments

• Intellectually curious, independently driven, and passionate about great products

• A growth mindset, high emotional intelligence, and strong communication skills

• Bonus: Experienced with our stack of TypeScript, React, and Postgres

• Bonus: Experienced in B2B SaaS, developer tools, or a related industry

Benefits and Perks (US Only)

At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements.

• 401k matching

• Competitive Equity

• Healthcare, dental and vision coverage

• FSA, ST/LT Disability, Voluntary Life

• Carrot fertility benefits

• 20 days paid vacation + 10 holidays + unlimited sick leave

• 12 weeks fully paid parental leave

• Fitness: Monthly stipend for gyms, yoga classes, race registrations or whatever keeps you active

• Wellness: Monthly stipend for a massage, meditations class, therapy, or activities that enhance your well-being

• Commuter benefits for hybrid employees in SF/NYC

• Unlimited token usage!

Please inquire directly with our recruiting team for benefits available to those working outside the US.

Equal Opportunity Employer

WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.