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63 Window Nation Quality Assurance Representative Jobs Hiring Near You

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Window Nation Jobs Information

What is it like to work at Window Nation?

Window Nation is a company that values a collaborative and customer-focused work environment, prioritizing teamwork and open communication among employees.

The company's structure is designed to support a fast-paced and dynamic sales and installation process, with teams working together to deliver high-quality products and services to customers. Window Nation's mission is to provide exceptional customer experiences through its products and services, with a focus on innovation and customer satisfaction.

Working at Window Nation may appeal to individuals who are motivated by a customer-centric approach, enjoy working in a fast-paced environment, and are interested in a career in sales, installation, or customer service, with opportunities for growth and development within the company.

What makes Window Nation an attractive place to work?

Window Nation is a leading home improvement company that specializes in window replacement and installation services, with a strong reputation for quality products and customer satisfaction. The company's workplace culture values innovation, teamwork, and employee growth, offering a collaborative environment with opportunities for professional development and advancement. By joining Window Nation, individuals can contribute to the company's mission of providing exceptional customer experiences and enjoy a stable work environment with opportunities for career progression and personal fulfillment.

Does Window Nation pay people when they’re sick?

Yes. Most people get paid when they’re sick.
67% of people say they would get paid if they were sick but scheduled to work.
Based on data from 6 people who took the Breakroom Quiz between August 2025 and July 2026.

At Window Nation, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
67% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 6 people who took the Breakroom Quiz between August 2025 and July 2026.

Is the health insurance from Window Nation affordable enough for their workers?

Most people say the health insurance costs are okay.
80% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between October 2025 and July 2026.

Do people get paid time off at Window Nation?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 6 people who took the Breakroom Quiz between August 2025 and July 2026.

How easy is it to get time off at Window Nation?

Most people find it easy to get time off.
83% of people report it’s easy to get time off.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and July 2026.

How easy is it to take sick days at Window Nation?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people at Window Nation feel treated with respect by their managers?

Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people at Window Nation get to take their breaks without interruption?

Only some people get breaks without interruption.
43% of people report that their breaks get interrupted.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.

Is it stressful to work at Window Nation?

Some people feel stressed out here.
43% of people say they often feel stressed out at work.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people at Window Nation enjoy their jobs?

Most people enjoy their job.
100% of people report they enjoy their job.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people at Window Nation recommend working with their team?

Most people recommend working with their team.
71% of people report that they would recommend working with their immediate team to a friend.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get enough training when they start at Window Nation?

Most people got enough training when they started.
71% of people report they got enough training when they started working here.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get support to advance at Window Nation?

Only some people are given support to advance their career here.
In the last year, 67% of people report not being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people think Window Nation’s headquarters understands what’s happening where they work?

Most people think headquarters understands what’s happening where they work.
71% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.

Do workers feel well informed about how Window Nation is doing?

Most people feel well informed about how the company is doing.
71% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
What other companies are hiring for Quality Assurance Representative jobs?
What are the most popular jobs at Window Nation?
What are the most popular categories at Window Nation?
Infographic showing various Quality Assurance Representative job openings at Window Nation in the United States as of August 2026, with employment types broken down into 34% Full Time, and 66% Part Time. Highlights an 96% Physical, and 4% Hybrid job distribution.

Digital Customer Support Representative

Window Nation

Fulton, MD • Hybrid

$22.75/hr

Full-time

Posted 6 days ago

Window Nation rating

8.9

Company rating: 8.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

2nd of 54 rated home improvement suppliers and fitters

Job description

One Goal, One Passion - Growth is Everything at Window Nation

Recruiting the best talent is one of Window Nation's main goals. With growth always being our number one priority, we're committed to finding and keeping the best employees possible. We want you to be your authentic self, we want you to love what you do, we want you to grow with us. Grow professionally and grow personally. We know that we all grow together at Window Nation, and we are proud of that. One Goal, One Passion - Growth is Everything at Window Nation.

Help Shape the Voice of a Brand Customers Trust 

Are you someone who enjoys connecting with people online, solving problems, and creating positive customer experiences? Do you know how to turn a customer interaction into an opportunity to build trust and strengthen a brand? 

At Window Nation, we're looking for a Digital Customer Support Representative to be the voice of our brand across social media, online review platforms, and other digital channels. In this role, you'll engage directly with customers and prospects, celebrate positive experiences, address concerns with empathy and professionalism, and help ensure every interaction reflects our commitment to exceptional service.  This is a Hybrid role with a schedule that requires 3 days in office / 2 days remote.

Working closely with the Brand Reputation Manager, you'll play a key role in protecting and enhancing Window Nation's online reputation while providing valuable customer insights that help improve our business. 

Core Role Responsibilities

  • Respond promptly and professionally to customer reviews, comments, and messages across social media and online review platforms. 

  • Represent the Window Nation brand with a friendly, authentic, and solution-focused voice. 

  • Identify customer concerns, escalate issues to internal partners, and follow them through to resolution. 

  • Monitor response timelines and ensure service-level expectations are consistently met or exceeded. 

  • Maintain accurate business listings and account information across digital platforms. 

  • Share customer feedback and trends with internal teams to support continuous improvement. 

  • Assist with creating and publishing engaging organic social media content. 

  • Support customer incentive and recognition programs. 

  • Contribute to additional marketing and brand reputation initiatives as needed. 

Basic Qualifications

  • High school diploma, GED, or equivalent 

  • Two or more years of customer service, retail, hospitality, or similar customer-facing experience 

Preferred Qualifications

  • Two or more years moderating online communities or responding to customers through digital channels 

  • Experience using social media management platforms such as Sprout Social or HubSpot 

  • Experience with CRM platforms such as Salesforce 

  • Working knowledge of Microsoft Excel or similar spreadsheet applications 

  • Strong written and verbal communication skills 

  • Commitment to professionalism, accountability, and continuous improvement 

·         Starting pay of $22.75 per hour
·         Step progression pay increase after 12 months
·         Full benefits package including medical, dental, vision, life insurance, and 401(k)
·         Paid time off
·         Paid training from Day One
·         Growth opportunities in a rapidly expanding company
·         A supportive team culture where your work truly matters
#LI-NB1

Window Nation cultivates a culture of inclusion that respects our employees' individual strengths, views, and experiences. We believe our differences make us a better team – one that makes good decisions, drives innovation, and delivers better business results.

At this time, Window Nation is unable to provide sponsorship for employment visas now or in the future. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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