One Goal, One Passion - Growth is Everything at Window Nation Recruiting the best talent is one of ... The Customer Experience Admin is the first point of contact and facilitator of communication for ...
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5 Window Nation Network Administrator Jobs Hiring Near You
One Goal, One Passion - Growth is Everything at Window Nation Recruiting the best talent is one of ... The Customer Experience Admin is the first point of contact and facilitator of communication for ...
Customer Experience Admin
Fulton, MD · On-site
$17.25 - $23.25/hr
One Goal, One Passion - Growth is Everything at Window Nation Recruiting the best talent is one of ... The Customer Experience Admin is the first point of contact and facilitator of communication for ...
Customer Experience Admin
Fulton, MD · On-site
$17.25 - $23.25/hr
One Goal, One Passion - Growth is Everything at Window Nation Recruiting the best talent is one of ... The Customer Experience Admin is the first point of contact and facilitator of communication for ...
Company Description Window Nation is a rapidly growing home remodeling business. We have an A Plus ... Managed antivirus solutions TCP/IP network troubleshooting Configuration, deployment, and support ...
Company Description Window Nation is a rapidly growing home remodeling business. We have an A Plus ... Managed antivirus solutions TCP/IP network troubleshooting Configuration, deployment, and support ...
Customer Experience Admin
Fulton, MD · On-site
$17.25 - $23.25/hr
One Goal, One Passion - Growth is Everything at Window Nation Recruiting the best talent is one of ... The Customer Experience Admin is the first point of contact and facilitator of communication for ...
Customer Experience Admin
Fulton, MD · On-site
$17.25 - $23.25/hr
One Goal, One Passion - Growth is Everything at Window Nation Recruiting the best talent is one of ... The Customer Experience Admin is the first point of contact and facilitator of communication for ...
IT Help Desk Administrator
Fulton, MD · On-site
Company Description Window Nation is a rapidly growing home remodeling business. We have an A Plus ... TCP/IP network troubleshooting • Configuration, deployment, and support of network routers ...
IT Help Desk Administrator
Fulton, MD · On-site
Company Description Window Nation is a rapidly growing home remodeling business. We have an A Plus ... TCP/IP network troubleshooting • Configuration, deployment, and support of network routers ...
Window Nation Jobs Information
What is it like to work at Window Nation?
Window Nation is a company that values a collaborative and customer-focused work environment, prioritizing teamwork and open communication among employees.
The company's structure is designed to support a fast-paced and dynamic sales and installation process, with teams working together to deliver high-quality products and services to customers. Window Nation's mission is to provide exceptional customer experiences through its products and services, with a focus on innovation and customer satisfaction.
Working at Window Nation may appeal to individuals who are motivated by a customer-centric approach, enjoy working in a fast-paced environment, and are interested in a career in sales, installation, or customer service, with opportunities for growth and development within the company.
The company's structure is designed to support a fast-paced and dynamic sales and installation process, with teams working together to deliver high-quality products and services to customers. Window Nation's mission is to provide exceptional customer experiences through its products and services, with a focus on innovation and customer satisfaction.
Working at Window Nation may appeal to individuals who are motivated by a customer-centric approach, enjoy working in a fast-paced environment, and are interested in a career in sales, installation, or customer service, with opportunities for growth and development within the company.
What makes Window Nation an attractive place to work?
Window Nation is a leading home improvement company that specializes in window replacement and installation services, with a strong reputation for quality products and customer satisfaction. The company's workplace culture values innovation, teamwork, and employee growth, offering a collaborative environment with opportunities for professional development and advancement. By joining Window Nation, individuals can contribute to the company's mission of providing exceptional customer experiences and enjoy a stable work environment with opportunities for career progression and personal fulfillment.
Does Window Nation pay people when they’re sick?
Yes. Most people get paid when they’re sick.
67% of people say they would get paid if they were sick but scheduled to work.
Based on data from 6 people who took the Breakroom Quiz between August 2025 and July 2026.
67% of people say they would get paid if they were sick but scheduled to work.
Based on data from 6 people who took the Breakroom Quiz between August 2025 and July 2026.
At Window Nation, are sick days and vacation days separate paid time off?
Sick days and vacation days are separate paid time off.
67% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 6 people who took the Breakroom Quiz between August 2025 and July 2026.
67% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 6 people who took the Breakroom Quiz between August 2025 and July 2026.
Is the health insurance from Window Nation affordable enough for their workers?
Most people say the health insurance costs are okay.
80% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between October 2025 and July 2026.
80% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between October 2025 and July 2026.
Do people get paid time off at Window Nation?
Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 6 people who took the Breakroom Quiz between August 2025 and July 2026.
100% of people say they get paid time off.
Based on data from 6 people who took the Breakroom Quiz between August 2025 and July 2026.
How easy is it to get time off at Window Nation?
Most people find it easy to get time off.
83% of people report it’s easy to get time off.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and July 2026.
83% of people report it’s easy to get time off.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and July 2026.
How easy is it to take sick days at Window Nation?
Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
Do people at Window Nation feel treated with respect by their managers?
Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
100% of people say they’re treated with respect by their managers.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
Do people at Window Nation get to take their breaks without interruption?
Only some people get breaks without interruption.
43% of people report that their breaks get interrupted.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
43% of people report that their breaks get interrupted.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
Is it stressful to work at Window Nation?
Some people feel stressed here.
43% of people say they often feel stressed at work.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
43% of people say they often feel stressed at work.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
Do people at Window Nation enjoy their jobs?
Most people enjoy their job.
100% of people report they enjoy their job.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
100% of people report they enjoy their job.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
Do people at Window Nation recommend working with their team?
Most people recommend working with their team.
71% of people report that they would recommend working with their immediate team to a friend.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
71% of people report that they would recommend working with their immediate team to a friend.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
Do people get enough training when they start at Window Nation?
Most people got enough training when they started.
71% of people report they got enough training when they started working here.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
71% of people report they got enough training when they started working here.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
Do people get support to advance at Window Nation?
Only some people are given support to advance their career here.
In the last year, 67% of people report not being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and July 2026.
In the last year, 67% of people report not being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and July 2026.
Do people think Window Nation’s headquarters understands what’s happening where they work?
Most people think headquarters understands what’s happening where they work.
71% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
71% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
Do workers feel well informed about how Window Nation is doing?
Most people feel well informed about how the company is doing.
71% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
71% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
What other companies are hiring for Network Administrator jobs?
What are the most popular jobs at Window Nation?
$20/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 6 days ago
Window Nation rating
8.9
Based on 7 frontline employees who took The Breakroom Quiz
2nd of 55 rated home improvement suppliers and fitters
Job description
One Goal, One Passion - Growth is Everything at Window Nation
Recruiting the best talent is one of Window Nation's main goals. With growth always being our number one priority, we're committed to finding and keeping the best employees possible. We want you to be your authentic self, we want you to love what you do, we want you to grow with us. Grow professionally and grow personally. We know that we all grow together at Window Nation, and we are proud of that. One Goal, One Passion - Growth is Everything at Window Nation.
The Customer Experience Admin is the first point of contact and facilitator of communication for any current and former Window Nation customer. This person will work closely with our valued customers and our Customer Excellence Team to provide timely resolutions to customers' needs. The Customer Experience Admin is empathetic, compassionate, enthusiastic, and committed to providing outstanding service to our customers.
Core Role Responsibilities - Handles post-installation customer communications, triaging inbound phone calls, chat, and emails to drive a one-call resolution environment.
- Review and action email correspondence appropriately ensuring all communication from customers is being addressed swiftly to assist both the customer and company, leading to faster resolutions and an elevated level of customer satisfaction.
- Liaise between Window Nation's post-installation customers and support teams.
- Enter data and upload documents accurately into systems related to customer interactions to ensure that all details are accurately documented to resolve customer needs.
- Operate with empathy and courtesy toward consumers and colleagues in all interactions to serve the goals of the organization and provide outstanding customer experience.
- High school Diploma, GED or equivalent required.
- 1+ years of Customer Service experience to include call centers, customer care or help desks.
- Experience working with a CRM system or other customer tracking software.
- Experience working with Microsoft Suite products.
- Ability to organize multiple activities with minimal supervision.
- Demonstrated success in deadline-driven environment.
- Customer-centric mindset
- Strong attention to detail.
- Ability to communicate with customers with a high level of empathy and understanding, at times deescalating when needed.
What We Offer:
- Competitive pay
- Bonus opportunities for eligible roles
- Full-time benefits package (medical, dental, vision, life, and 401(k) retirement options)
- Paid time off
- Growth opportunities within a rapidly expanding company
- A supportive team culture where your contributions matter and craftsmanship is celebrated
#LI-NB1
Window Nation cultivates a culture of inclusion that respects our employees' individual strengths, views, and experiences. We believe our differences make us a better team – one that makes good decisions, drives innovation, and delivers better business results.
At this time, Window Nation is unable to provide sponsorship for employment visas now or in the future. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship.
All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
What Window Nation employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Window Nation
Sourced by ZipRecruiter
Industry
Construction
Company size
501 - 1,000 Employees
Headquarters location
Hanover, MD, US
Year founded
2006