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WeDriveU

60 Wedriveu Dispatcher Jobs Hiring Near You

WeDriveU

Dispatcher

Peoria, IL · On-site

$22/hr

WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and ... The Dispatcher will be answering a high-volume of incoming calls, communicating to drivers, and ...

WeDriveU

Dispatcher

Naples, FL · On-site

$20.78/hr

WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and ... The Dispatcher will be answering a high-volume of incoming calls, communicating to drivers, and ...

WeDriveU

Dispatcher

Chicago, IL · On-site

$24/hr

WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and ... The Dispatcher will be answering a high-volume of incoming calls, communicating to drivers, and ...

WeDriveU

Dispatcher

Naples, FL

$20.78/hr

WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and ... The Dispatcher will be answering a high-volume of incoming calls, communicating to drivers, and ...

WeDriveU

Dispatcher

Lansing, IL · On-site

$23.36/hr

WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and ... The Dispatcher will be answering a high-volume of incoming calls, communicating to drivers, and ...

WeDriveU

Weekend Dispatcher

White Plains, NY · On-site

$26 - $30/hr

WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and ... The Dispatcher will be answering a high-volume of incoming calls, communicating to drivers, and ...

WeDriveU

Window Dispatcher

Chicago, IL · On-site

$20 - $21/hr

WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and ... The Window Dispatcher will report to the Operations Manager and is responsible for problem-solving ...

WeDriveU

Dispatcher

White Plains, NY · On-site

$26 - $30/hr

WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and ... The Dispatcher will be answering a high-volume of incoming calls, communicating to drivers, and ...

WeDriveU

Dispatcher - Frenso

Fresno, CA · On-site

$23.02/hr

WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and ... The Dispatcher will be answering a high-volume of incoming calls, communicating to drivers, and ...

WeDriveU

Dispatcher - Weekends

Rochester, NY

$28.50/hr

WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and ... The Dispatcher will be answering incoming calls, communicating to drivers, and responding to email ...

WeDriveU

Dispatcher - Weekends

Rochester, NY · On-site

$28.50/hr

WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and ... The Dispatcher will be answering incoming calls, communicating to drivers, and responding to email ...

WeDriveU

Dispatcher, Paratransit

Durham, NC · On-site

$19 - $20.50/hr

WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and ... The Dispatcher will be answering a high-volume of incoming calls, communicating to drivers, and ...

WeDriveU

Dispatcher with CDL

Burlington, NC

$23/hr

WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and ... The Dispatcher will be answering a high-volume of incoming calls, communicating to drivers, and ...

WeDriveU

Dispatcher with CDL

Burlington, NC · On-site

$23/hr

WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and ... The Dispatcher will be answering a high-volume of incoming calls, communicating to drivers, and ...

WeDriveU

Window Dispatcher

Chicago, IL

$20 - $21/hr

WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and ... The Window Dispatcher will report to the Operations Manager and is responsible for problem-solving ...

WeDriveU

Dispatcher

Lansing, IL

$23.36/hr

WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and ... capacities: dispatch, call center, customer service or hospitality * CDL required * Extremely ...

WeDriveU

Dispatcher - Transit Dispatcher

Newark, CA

$27.50/hr

WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and ... dispatch, call center, customer service or hospitality * Extremely detail-oriented and exceptional ...

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WeDriveU Jobs Information

Do workers at WeDriveU get paid breaks?

Sometimes. Only some people get paid breaks.
50% of people say they don’t get paid breaks.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and April 2026.

Does WeDriveU pay people when they’re sick?

Yes. Most people get paid when they’re sick.
88% of people say they would get paid if they were sick but scheduled to work.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and April 2026.

At WeDriveU, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
53% of people say they have to use vacation days when they’re out sick.
Based on data from 15 people who took the Breakroom Quiz between July 2025 and April 2026.

Is the health insurance from WeDriveU affordable enough for their workers?

Most people say the health insurance costs are okay.
94% of people say the health insurance costs are okay
Based on data from 16 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people get paid time off at WeDriveU?

Most people get paid time off work.
94% of people say they get paid time off.
Based on data from 17 people who took the Breakroom Quiz between July 2025 and April 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 60% of people with changing schedules find out their shifts one week or less ahead of time.
  • 20% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 20% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 5 people who took the Breakroom Quiz between January 2025 and December 2025.

Do workers at WeDriveU worry about hours?

Most people don’t worry about getting enough hours.
73% of people report they don’t worry about getting enough hours.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and March 2026.

Do WeDriveU workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
44% report that they don’t have enough control over which shifts they work.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and December 2025.

How easy is it for WeDriveU workers to change shifts?

Some people find it hard to change shifts.
57% of people report that it’s hard to change shifts if they need to.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it to get time off at WeDriveU?

Most people find it easy to get time off.
79% of people report it’s easy to get time off.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and March 2026.

Do WeDriveU managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
73% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and March 2026.

Do jobs at WeDriveU spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
9% of people report that their job takes up time that they don’t get paid for.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it to take sick days at WeDriveU?

Most people find it easy to take sick days.
95% of people report that it’s easy to take time off if they are sick.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and April 2026.

Is working at WeDriveU good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
67% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at WeDriveU feel treated with respect by their managers?

Most people feel treated with respect by their managers.
75% of people say they’re treated with respect by their managers.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at WeDriveU get to take their breaks without interruption?

Most people get breaks without interruption.
72% of people report that they get to take their breaks without interruption.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and April 2026.

Is it stressful to work at WeDriveU?

Some people feel stressed here.
55% of people say they often feel stressed at work.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at WeDriveU enjoy their jobs?

Only some people enjoy their job.
43% of people report they don’t enjoy their job.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at WeDriveU recommend working with their team?

Only some people recommend working with their team.
59% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people get enough training when they start at WeDriveU?

Most people got enough training when they started.
68% of people report they got enough training when they started working here.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people get support to advance at WeDriveU?

Only some people are given support to advance their career here.
In the last year, 57% of people report not being given support to advance their career here.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people think WeDriveU’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and April 2026.

Do workers feel well informed about how WeDriveU is doing?

Most people don’t feel well informed about how the company is doing.
86% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and April 2026.

What other companies are hiring for Dispatcher jobs?

What are the most popular jobs at Wedriveu?

What are the most popular categories at Wedriveu?

Infographic showing various Dispatcher job openings at Wedriveu in the United States as of August 2026, with employment types broken down into 65% Full Time, 32% Part Time, and 3% Contract. Highlights an 97% Physical, and 3% Remote job distribution.

Bus Dispatcher Lead - Transportation Lead Dispatcher

WeDriveU

Fremont, CA • On-site

$33/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

WeDriveU rating

7.0

Company rating: 7.0 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

3rd of 9 rated taxi private hire

Job description

WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and workplaces. WeDriveU operates private shuttle and public transit systems across the U.S serving millions of passenger journeys a year. The company's 5,500+ team members operate 4,000 vehicles across 55 U.S. locations, providing safe, reliable and sustainable options as part of a global family of brands serving more than 1 billion bus and rail passengers on four continents. Visit wedriveu.com to learn more about our company, clients and career opportunities.
Position Summary
The Lead Dispatcher serves as the primary point of coordination within the dispatch center and acts as the on-shift operational leader. In addition to performing daily dispatching functions, the Lead Dispatcher oversees dispatcher workflow, supports drivers in the field, manages service disruptions, and partners with Operations and Safety leadership to ensure reliable and safe transportation service.
This role is responsible for monitoring routes in real time, directing drivers, handling escalations, and ensuring service levels are met. The Lead Dispatcher will also coach and support dispatch staff, maintain accurate records, and assist management with reporting and operational improvements.
Shift Hours: To Be Determined
Duties and Responsibilities
Operational Oversight
  • Act as the on-duty lead for dispatch operations and provide guidance to dispatch staff
  • Monitor service performance and route coverage to ensure on-time service delivery
  • Make real-time operational decisions during service disruptions, delays, accidents, or driver call-outs
  • Coordinate route coverage and assist with driver reassignments, late pull-outs, and service recovery
  • Serve as the escalation point for dispatchers, drivers, and customer service concerns

Driver & Field Communication
  • Monitor drivers throughout their routes using dispatch and GPS systems
  • Communicate specific instructions to drivers regarding passenger pick-ups, drop-offs, and route changes
  • Provide real-time problem solving and support to drivers in the field
  • Monitor traffic conditions and issue route or service alerts as needed
  • Partner with Operations Supervisors and Safety on incidents, breakdowns, and emergencies

Customer Service & Incident Management
  • Assist with investigating and resolving customer complaints and service concerns
  • Document incidents, service interruptions, and operational issues for vendor and management follow-up
  • Support accident/incident reporting procedures and coordinate communication with leadership
  • Oversee Lost & Found process and ensure proper documentation and follow-up

Administrative & Reporting
  • Ensure dispatch logs, reports, and communications are accurate and complete
  • Assist management with daily service reports, performance metrics, and operational tracking
  • Maintain compliance with company policies, safety procedures, and regulatory requirements
  • Identify service gaps and recommend operational improvements

Team Support & Training
  • Provide coaching, direction, and on-the-job training to dispatchers
  • Assist with onboarding and training new dispatch staff
  • Reinforce policies, procedures, and communication standards
  • Help maintain coverage schedules and support shift handoffs

Additional duties and responsibilities may apply.
Skills, Experience, and Qualifications
  • 2+ years of experience in dispatch, transportation operations, call center, logistics, or customer service (lead or supervisory experience preferred)
  • Prior experience in transportation or shuttle operations strongly preferred
  • Strong decision-making and problem-solving skills in a fast-paced environment
  • Ability to manage multiple priorities and incidents simultaneously
  • Proficiency in Microsoft Office Suite (Outlook, Word, Excel)
  • Experience using multiple systems simultaneously (dispatch software, GPS, messaging platforms)
  • Experience with Transportation Management Systems (TMS) preferred
  • Excellent written and verbal communication skills
  • Strong organizational skills and attention to detail
  • Ability to remain calm and professional during high-pressure situations
  • Demonstrated leadership and team-support abilities
Preferred Qualifications
  • CDL preferred but not required
  • Bilingual preferred but not required
  • Prior experience coordinating drivers, schedules, or route coverage
  • Bilingual preferred but not required

We Offer
Physical Health
  • Exceptional Medical, Dental, Vision, and Life Insurance benefits

Financial Health
  • Competitive compensation packages
  • 401(k) with 4% employer match
  • Financial Wellness Tool
  • Commuter Benefits

Emotional Health
  • Employee Assistance Program (EAP)
  • PTO for part-time and full-time positions
  • Paid holidays
  • Pet & Legal Insurance

Personal Development
  • On-the-job training and skills development
  • Internal transfer opportunities for career growth

*Benefits vary by position and location
WeDriveU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment free of discrimination or harassment where thoughts and ideas of all employees are appreciated and respected. We value excellence and recognize that by respecting the diverse backgrounds, skills, and perspectives of our workforce, we will sustain a competitive advantage and remain an employer of choice. We also see diversity as more than policies; it is imperative for enabling us to attract, retain and develop the best talent available.

What WeDriveU employees say

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