WeatherTech
WeatherTech

5 Weathertech Customer Service Representative Jobs Hiring Near You

Full-Time Barista

Broomfield, CO · On-site

$19 - $20/hr

Provide exceptional customer service while upholding WeatherTech Direct customer service principles ... Represent WeatherTech through a professional demeanor * Speak with others using clear and ...

Stockroom Assistant

Broomfield, CO · On-site

$17 - $20/hr

Stockroom Assistant/Installer WeatherTech is seeking a well-qualified Stockroom Assistant/Installer ... Deliver exceptional customer service and support in the Factory Store by quickly and accurately ...

New

WeatherTech Jobs Information

Do workers at WeatherTech get paid breaks?

Sometimes. Only some people get paid breaks.
46% of people say they don’t get paid breaks.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and March 2026.

Does WeatherTech pay people when they’re sick?

Yes. Most people get paid when they’re sick.
71% of people say they would get paid if they were sick but scheduled to work.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and March 2026.

Do workers at WeatherTech worry about hours?

Most people don’t worry about getting enough hours.
91% of people report they don’t worry about getting enough hours.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and January 2026.

Do WeatherTech workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
64% report that they don’t have enough control over which shifts they work.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and January 2026.

How easy is it to get time off at WeatherTech?

Some people find it hard to get time off.
38% of people report it’s hard to get time off.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and March 2026.

Do WeatherTech managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
83% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and January 2026.

Do jobs at WeatherTech spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
40% of people report that their job takes up time that they don’t get paid for.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and January 2026.

How easy is it to take sick days at WeatherTech?

Most people find it easy to take sick days.
69% of people report that it’s easy to take time off if they are sick.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at WeatherTech feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
46% of people say they’re not treated with respect by their managers.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and February 2026.

Do people at WeatherTech get to take their breaks without interruption?

Only some people get breaks without interruption.
40% of people report that their breaks get interrupted.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and March 2026.

Is it stressful to work at WeatherTech?

Most people feel stressed out here.
93% of people say they often feel stressed out at work.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at WeatherTech enjoy their jobs?

Only some people enjoy their job.
54% of people report they don’t enjoy their job.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people at WeatherTech recommend working with their team?

Not many people recommend working with their team.
80% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people get enough training when they start at WeatherTech?

Some people didn’t get enough training when they started.
43% of people report they didn’t get enough training when they started working here.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people get support to advance at WeatherTech?

Only some people are given support to advance their career here.
In the last year, 54% of people report not being given support to advance their career here.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people think WeatherTech’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and March 2026.

Do workers feel well informed about how WeatherTech is doing?

Only some people feel well informed about how the company is doing.
57% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and March 2026.
What other companies are hiring for Customer Service Representative jobs?
Infographic showing various Customer Service Representative job openings at Weathertech in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.
Customer Service Representative

Customer Service Representative

WeatherTech

Bolingbrook, IL • On-site

$50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago


WeatherTech rating

6.1

Company rating: 6.1 out of 10

Based on 15 frontline employees who took The Breakroom Quiz


Job description

Retail Sales Customer Service Representative


WeatherTech Direct is seeking well-qualified Customer Service Representative to ensure the overall satisfaction of customers in our Bolingbrook, IL call center. Our Customer Service Representatives provide exceptional customer support and product knowledge to our customers via phone and email interactions/correspondence.

This is a great opportunity to join our growing company

  • Hourly rates starting from $22.50/hour with the ability to earn up to $50,000 plus per year through a combination of an hourly rate and earned commission!
  • Employees who demonstrate excellent performance, attitude, and punctuality have the potential to earn end of year bonuses and pay increases!
  • Friday/Monday 10am-7pm

    Saturday/Sunday 8am-5pm


As a Customer Service Representative, you will

  • Deliver world-class customer service
  • Communicate with customers via telephone and email to process customer orders, exchanges, and returns according to established department policies and procedures
  • Use sales skills to recommend and upsell products to customers by collecting customer information and analyzing customer needs
  • Provide timely feedback to management regarding service failures or customer concerns
  • Work a varied schedule consisting of day, evening, night, weekend, and holiday hours
  • Perform other duties as assigned

Qualifications

  • At least 3-5 years of experience in a telephone-based customer service environment
  • Be Fluent in English with clear and concise verbal and written communication skills in order to deliver effective and pleasant customer service via telephone and email
  • Possess listening skills to fully comprehend customer needs
  • Basic computer skills, required
  • Type 50 WPM, preferred
  • Ability to multi-task in a fast-paced, team-oriented environment
  • Regularly work on a computer and focus on a screen or monitor
  • Possess excellent typing, spelling, and grammar skills
  • Have great attendance and punctuality
  • Be an excellent performer; deliver high-quality results consistently
  • Demonstrate a high level of professionalism and a positive attitude
  • Be authorized to work in the United States


Why you’ll love working at WeatherTech Direct

WeatherTech Direct is proud to offer employees a competitive salary and benefits package, opportunities for internal promotions and skill development, and a clean and safe workspace. Employees are offered an array of perks including:

  • Outstanding BlueCross BlueShield PPO medical plans; as well as dental, vision, short and long term disability, and company-paid life insurance
  • 401(k) with employer matching
  • Paid vacation, holidays, and personal time




What WeatherTech employees say

Pay

Hours and flexibility

Workplace

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