Wawa
Wawa

2 Wawa Bakery Associate Jobs Hiring Near You

Customer Service Associate

Lynchburg, VA · On-site

$14.25 - $19.50/hr

At Wawa, you'll be part of a caring team that's dedicated to helping all of us fly high - together ... bakery and grocery aisles. Perform customer fuel transactions and monitor activities at the fuel ...

Customer Service Associate

Lynchburg, VA · On-site

$14.25 - $19.50/hr

At Wawa, you'll be part of a caring team that's dedicated to helping all of us fly high - together ... bakery and grocery aisles. Perform customer fuel transactions and monitor activities at the fuel ...

Wawa Jobs Information

What is it like to work at Wawa?

Wawa is a company that values customer satisfaction and employee well-being, fostering a culture of teamwork and community involvement. As a convenience store and gas station chain, Wawa offers a dynamic work environment with a variety of roles, from retail and food service to management and corporate positions, allowing employees to grow and develop their skills. Working at Wawa may appeal to individuals who value a fast-paced, customer-focused work environment and opportunities for advancement within a large and growing organization.

What makes Wawa an attractive place to work?

Wawa is a well-established convenience store chain with a strong presence in the Mid-Atlantic region, known for its commitment to customer satisfaction and community involvement. The company offers a dynamic work environment that values teamwork, innovation, and employee growth, with opportunities for advancement and professional development through various training programs and career paths. By joining Wawa, individuals can contribute to the company's mission of providing high-quality products and services while enjoying a stable and supportive work environment that fosters personal and professional growth.

Do workers at Wawa get paid breaks?

Yes. Most people get paid breaks.
93% of people say they get paid breaks.
Based on data from 107 people who took the Breakroom Quiz between March 2026 and August 2026.

Does Wawa pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
87% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 121 people who took the Breakroom Quiz between March 2026 and August 2026.

At Wawa, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
62% of people say they have to use vacation days when they’re out sick.
Based on data from 100 people who took the Breakroom Quiz between March 2026 and August 2026.

Are part-time workers able to get health insurance from Wawa?

Only some people who work part-time can get health insurance.
39% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 74 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at Wawa?

Most people who work part-time get paid time off.
92% of people who work part-time say they get paid time off
Based on data from 83 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from Wawa affordable enough for their workers?

Most people say the health insurance costs are okay.
79% of people say the health insurance costs are okay
Based on data from 72 people who took the Breakroom Quiz between March 2026 and August 2026.

Do people get paid time off at Wawa?

Most people get paid time off work.
96% of people say they get paid time off.
Based on data from 127 people who took the Breakroom Quiz between March 2026 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 7% of people with changing schedules find out their shifts one week or less ahead of time.
  • 28% of people with changing schedules find out their shifts two weeks ahead of time.
  • 60% of people with changing schedules find out their shifts three weeks ahead of time.
  • 5% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 94 people who took the Breakroom Quiz between March 2026 and August 2026.

Do workers at Wawa worry about hours?

Some people worry about getting enough hours.
48% of people report they worry about getting enough hours.
Based on data from 96 people who took the Breakroom Quiz between March 2026 and August 2026.

Do Wawa workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
49% report that they don’t have enough control over which shifts they work.
Based on data from 91 people who took the Breakroom Quiz between March 2026 and August 2026.

How easy is it for Wawa workers to change shifts?

Some people find it hard to change shifts.
56% of people report that it’s hard to change shifts if they need to.
Based on data from 68 people who took the Breakroom Quiz between March 2026 and August 2026.

How easy is it to get time off at Wawa?

Most people find it easy to get time off.
78% of people report it’s easy to get time off.
Based on data from 93 people who took the Breakroom Quiz between March 2026 and August 2026.

Do Wawa managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
73% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 85 people who took the Breakroom Quiz between March 2026 and August 2026.

Do jobs at Wawa spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 91 people who took the Breakroom Quiz between March 2026 and August 2026.

How easy is it to take sick days at Wawa?

Some people find it hard to take sick days.
55% of people report that it’s hard to take time off if they are sick.
Based on data from 105 people who took the Breakroom Quiz between March 2026 and August 2026.

Is a Wawa job good for students?

Most students say this is a good place to work if you’re studying.
89% of students report this is a good place to work if you’re studying.
Based on data from 74 people who took the Breakroom Quiz between August 2025 and August 2026.

Is working at Wawa good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
34% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 108 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Wawa feel treated with respect by their managers?

Most people feel treated with respect by their managers.
75% of people say they’re treated with respect by their managers.
Based on data from 117 people who took the Breakroom Quiz between March 2026 and August 2026.

Do people at Wawa get to take their breaks without interruption?

Only some people get breaks without interruption.
42% of people report that their breaks get interrupted.
Based on data from 103 people who took the Breakroom Quiz between March 2026 and August 2026.

Is it stressful to work at Wawa?

Most people feel stressed here.
73% of people say they often feel stressed at work.
Based on data from 122 people who took the Breakroom Quiz between March 2026 and August 2026.

Do people at Wawa enjoy their jobs?

Most people enjoy their job.
68% of people report they enjoy their job.
Based on data from 99 people who took the Breakroom Quiz between March 2026 and August 2026.

Do people at Wawa recommend working with their team?

Only some people recommend working with their team.
46% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 128 people who took the Breakroom Quiz between March 2026 and August 2026.

Do people get enough training when they start at Wawa?

Some people didn’t get enough training when they started.
36% of people report they didn’t get enough training when they started working here.
Based on data from 120 people who took the Breakroom Quiz between March 2026 and August 2026.

Do people get support to advance at Wawa?

Most people are given support to advance their career here.
In the last year, 67% of people report being given support to advance their career here.
Based on data from 111 people who took the Breakroom Quiz between March 2026 and August 2026.

Do people think Wawa’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
70% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 107 people who took the Breakroom Quiz between March 2026 and August 2026.

Do workers feel well informed about how Wawa is doing?

Most people feel well informed about how the company is doing.
69% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 113 people who took the Breakroom Quiz between March 2026 and August 2026.

What are the most popular categories at Wawa?

Infographic showing various Bakery Associate job openings at Wawa in the United States as of August 2026, with employment types broken down into 32% Full Time, and 68% Part Time. Highlights an 100% Physical job distribution.

Customer Service Associate

Wawa

Lynchburg, VA • On-site

$14.25 - $19.50/hr

Full-time

This job post has expired today. Applications are no longer accepted.


Wawa rating

6.5

Company rating: 6.5 out of 10

Based on 1,128 frontline employees who took The Breakroom Quiz

9th of 47 rated convenience stores


Job description

Soar with us at Wawa. We believe we can make life a little better every day – one smile, hoagie, or experience at a time. And there's one secret ingredient that truly sets Wawa apart: Our Associates. At Wawa, you'll be part of a caring team that's dedicated to helping all of us fly high – together. We're team players, day-brighteners, and go-getters: and we know that Wawa is a place where we can build skills to thrive and open doors to new career opportunities. We're proud to be a part of a winning team of Associate owners who shape our success. We're committed to helping our communities and one another at every turn, because we know that when we fly together, there's no limit to how far we can go. Ready to be part of a team that helps you reach new heights? Join our flock and get ready to soar.

Job Description

Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions.

The Customer Service Associate delivers an exceptional customer experience that supports Wawa's vision to fulfill lives every day. Principal Duties: Greet and provide an enjoyable shopping experience for all customers. Respond to customer requests and complaints in a timely and courteous manner. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Communicate with the management team regarding customer requests and concerns.

Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Maintain proper cash levels in register drawer and change machines. Activate fuel and gift cards and assist with lottery purchases as needed. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles.

Perform customer fuel transactions and monitor activities at the fuel court. Stop fuel pumps if necessary. Prepare all made to order food and/or beverages according to recipe or customer specifications. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Ensure coffee thermals are filled and working properly. Ensure the proper execution of assigned foodservice and beverage programs and procedures.

Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Follow proper coding procedures. Check expiration codes, face and inspect all items. Pull expired items, document and discard. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawa's policy manual, training materials and other publications.

Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Complete other tasks as assigned by store management.

Essential Functions:

Ability to work well individually as well as in a team environment Good communication skills Excellent customer service skills Ability to learn FSRA process and procedures and demonstrate on a daily basis Ability to work overtime as needed Ability to multi-task in fast paced environment Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing Must be able to lift and carry up to 35 lbs Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment.

Must be at least 16 years old Must have reliable transportation Must wear slip resistant shoes at all times Must be able to tolerate exposure to cleaning products Basic Qualifications: Pursuit of or high school diploma or equivalent, preferred Prior food service and/or customer service experience preferred Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law.

If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated.

In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.


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