Start a Watco Career and Discover the Difference Keep the world's supply chain moving. That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and ...
65 Watco Jobs Hiring Near You
Start a Watco Career and Discover the Difference Keep the world's supply chain moving. That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and ...
Customer Service Representative - Columbus, OH
Columbus, OH · On-site
$19/hr
That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and logistics hubs. Whether you're at one of these locations or in a support-services role ...
Customer Service Representative - Columbus, OH
Columbus, OH · On-site
$19/hr
That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and logistics hubs. Whether you're at one of these locations or in a support-services role ...
That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and logistics hubs. Whether you're at one of these locations or in a support-services role ...
That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and logistics hubs. Whether you're at one of these locations or in a support-services role ...
That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and logistics hubs. Whether you're at one of these locations or in a support-services role ...
That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and logistics hubs. Whether you're at one of these locations or in a support-services role ...
Start a Watco Career and Discover the Difference Keep the world's supply chain moving. That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and ...
Start a Watco Career and Discover the Difference Keep the world's supply chain moving. That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and ...
Start a Watco Career and Discover the Difference Keep the world's supply chain moving. That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and ...
Start a Watco Career and Discover the Difference Keep the world's supply chain moving. That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and ...
That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and logistics hubs. Whether you're at one of these locations or in a support-services role ...
That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and logistics hubs. Whether you're at one of these locations or in a support-services role ...
Start a Watco Career and Discover the Difference Keep the world's supply chain moving. That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and ...
Start a Watco Career and Discover the Difference Keep the world's supply chain moving. That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and ...
Start a Watco Career and Discover the Difference Keep the world's supply chain moving. That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and ...
Start a Watco Career and Discover the Difference Keep the world's supply chain moving. That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and ...
Forklift Operator - Burley, ID
Burley, ID · On-site
$15.50 - $18.50/hr
That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and logistics hubs. Whether you're at one of these locations or in a support-services role ...
Forklift Operator - Burley, ID
Burley, ID · On-site
$15.50 - $18.50/hr
That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and logistics hubs. Whether you're at one of these locations or in a support-services role ...
That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and logistics hubs. Whether you're at one of these locations or in a support-services role ...
That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and logistics hubs. Whether you're at one of these locations or in a support-services role ...
Forklift Operator - Burley, ID
Burley, ID · On-site
$15.50 - $18.50/hr
Start a Watco Career and Discover the Difference Keep the world's supply chain moving. That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and ...
Forklift Operator - Burley, ID
Burley, ID · On-site
$15.50 - $18.50/hr
Start a Watco Career and Discover the Difference Keep the world's supply chain moving. That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and ...
Start a Watco Career and Discover the Difference Keep the world's supply chain moving. That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and ...
Start a Watco Career and Discover the Difference Keep the world's supply chain moving. That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and ...
36K-65K Forklift Operator (Industrial Pipe) - Houston, TX
Houston, TX · On-site
$20 - $22/hr
That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and logistics hubs. Whether you're at one of these locations or in a support-services role ...
36K-65K Forklift Operator (Industrial Pipe) - Houston, TX
Houston, TX · On-site
$20 - $22/hr
That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and logistics hubs. Whether you're at one of these locations or in a support-services role ...
Start a Watco Career and Discover the Difference Keep the world's supply chain moving. That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and ...
Start a Watco Career and Discover the Difference Keep the world's supply chain moving. That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and ...
Truck Driver (Non-CDL) - Ghent, KY
$20 - $21/hr
Start a Watco Career and Discover the Difference Keep the world's supply chain moving. That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and ...
Truck Driver (Non-CDL) - Ghent, KY
$20 - $21/hr
Start a Watco Career and Discover the Difference Keep the world's supply chain moving. That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and ...
Locomotive Mechanic - Oklahoma City, OK
Oklahoma City, OK · On-site
$22/hr
That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and logistics hubs. Whether you're at one of these locations or in a support-services role ...
Locomotive Mechanic - Oklahoma City, OK
Oklahoma City, OK · On-site
$22/hr
That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and logistics hubs. Whether you're at one of these locations or in a support-services role ...
Start a Watco Career and Discover the Difference Keep the world's supply chain moving. That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and ...
Start a Watco Career and Discover the Difference Keep the world's supply chain moving. That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and ...
MID-SHIP Logistics Operations Coordinator - Port Washington, NY
Port Washington, NY · On-site
$21 - $28/hr
That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and logistics hubs. Whether you're at one of these locations or in a support-services role ...
MID-SHIP Logistics Operations Coordinator - Port Washington, NY
Port Washington, NY · On-site
$21 - $28/hr
That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and logistics hubs. Whether you're at one of these locations or in a support-services role ...
Forklift Operator - North Bergen, NJ
North Bergen, NJ · On-site
$23/hr
That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and logistics hubs. Whether you're at one of these locations or in a support-services role ...
Forklift Operator - North Bergen, NJ
North Bergen, NJ · On-site
$23/hr
That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and logistics hubs. Whether you're at one of these locations or in a support-services role ...
Watco Jobs Information
What is it like to work at Watco?
Watco is a company that values a collaborative and customer-focused work environment, prioritizing teamwork and open communication among its employees.
As a leading provider of rail services and logistics solutions, Watco operates a diverse range of teams, including rail operations, maintenance, and customer support, with a focus on delivering safe and efficient services to its clients. The company's mission is to provide exceptional service and support to its customers, while also promoting a culture of safety and continuous improvement.
Working at Watco may appeal to individuals who are passionate about the rail industry and are looking for a dynamic and challenging work environment that offers opportunities for professional growth and development, as well as a chance to be part of a company that prioritizes safety and customer satisfaction.
As a leading provider of rail services and logistics solutions, Watco operates a diverse range of teams, including rail operations, maintenance, and customer support, with a focus on delivering safe and efficient services to its clients. The company's mission is to provide exceptional service and support to its customers, while also promoting a culture of safety and continuous improvement.
Working at Watco may appeal to individuals who are passionate about the rail industry and are looking for a dynamic and challenging work environment that offers opportunities for professional growth and development, as well as a chance to be part of a company that prioritizes safety and customer satisfaction.
Do workers at Watco get paid breaks?
Yes. Most people get paid breaks.
81% of people say they get paid breaks.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and May 2026.
81% of people say they get paid breaks.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and May 2026.
Does Watco pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
61% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 46 people who took the Breakroom Quiz between December 2024 and May 2026.
61% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 46 people who took the Breakroom Quiz between December 2024 and May 2026.
At Watco, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
54% of people say they have to use vacation days when they’re out sick.
Based on data from 26 people who took the Breakroom Quiz between May 2025 and May 2026.
54% of people say they have to use vacation days when they’re out sick.
Based on data from 26 people who took the Breakroom Quiz between May 2025 and May 2026.
Is the health insurance from Watco affordable enough for their workers?
Most people say the health insurance costs are okay.
89% of people say the health insurance costs are okay
Based on data from 35 people who took the Breakroom Quiz between March 2025 and May 2026.
89% of people say the health insurance costs are okay
Based on data from 35 people who took the Breakroom Quiz between March 2025 and May 2026.
Do people get paid time off at Watco?
Most people get paid time off work.
93% of people say they get paid time off.
Based on data from 29 people who took the Breakroom Quiz between May 2025 and May 2026.
93% of people say they get paid time off.
Based on data from 29 people who took the Breakroom Quiz between May 2025 and May 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and April 2026.
- 61% of people with changing schedules find out their shifts one week or less ahead of time.
- 11% of people with changing schedules find out their shifts two weeks ahead of time.
- 6% of people with changing schedules find out their shifts three weeks ahead of time.
- 22% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and April 2026.
Do workers at Watco worry about hours?
Most people don’t worry about getting enough hours.
71% of people report they don’t worry about getting enough hours.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and April 2026.
71% of people report they don’t worry about getting enough hours.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and April 2026.
Do Watco workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
55% report that they don’t have enough control over which shifts they work.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and April 2026.
55% report that they don’t have enough control over which shifts they work.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and April 2026.
How easy is it for Watco workers to change shifts?
Some people find it hard to change shifts.
44% of people report that it’s hard to change shifts if they need to.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and March 2026.
44% of people report that it’s hard to change shifts if they need to.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and March 2026.
How easy is it to get time off at Watco?
Most people find it easy to get time off.
77% of people report it’s easy to get time off.
Based on data from 48 people who took the Breakroom Quiz between December 2024 and April 2026.
77% of people report it’s easy to get time off.
Based on data from 48 people who took the Breakroom Quiz between December 2024 and April 2026.
Do Watco managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and April 2026.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and April 2026.
Do jobs at Watco spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
9% of people report that their job takes up time that they don’t get paid for.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and April 2026.
9% of people report that their job takes up time that they don’t get paid for.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and April 2026.
How easy is it to take sick days at Watco?
Most people find it easy to take sick days.
76% of people report that it’s easy to take time off if they are sick.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and May 2026.
76% of people report that it’s easy to take time off if they are sick.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and May 2026.
Is working at Watco good if you’re a parent or caregiver?
Only some parents and caregivers say this is a good place to work.
50% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and February 2026.
50% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and February 2026.
Do people at Watco feel treated with respect by their managers?
Some people don’t feel treated with respect by their managers.
35% of people say they’re not treated with respect by their managers.
Based on data from 48 people who took the Breakroom Quiz between December 2024 and May 2026.
35% of people say they’re not treated with respect by their managers.
Based on data from 48 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people at Watco get to take their breaks without interruption?
Most people get breaks without interruption.
74% of people report that they get to take their breaks without interruption.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and May 2026.
74% of people report that they get to take their breaks without interruption.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and May 2026.
Is it stressful to work at Watco?
Most people feel stressed out here.
68% of people say they often feel stressed out at work.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and May 2026.
68% of people say they often feel stressed out at work.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people at Watco enjoy their jobs?
Most people enjoy their job.
73% of people report they enjoy their job.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and May 2026.
73% of people report they enjoy their job.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people at Watco recommend working with their team?
Only some people recommend working with their team.
54% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 52 people who took the Breakroom Quiz between December 2024 and May 2026.
54% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 52 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people get enough training when they start at Watco?
Most people got enough training when they started.
79% of people report they got enough training when they started working here.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and May 2026.
79% of people report they got enough training when they started working here.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people get support to advance at Watco?
Only some people are given support to advance their career here.
In the last year, 47% of people report not being given support to advance their career here.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and May 2026.
In the last year, 47% of people report not being given support to advance their career here.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people think Watco’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 46 people who took the Breakroom Quiz between December 2024 and May 2026.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 46 people who took the Breakroom Quiz between December 2024 and May 2026.
Do workers feel well informed about how Watco is doing?
Only some people feel well informed about how the company is doing.
62% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and May 2026.
62% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and May 2026.
What are the most popular titles at Watco?
What are the most popular cities for Watco jobs?
What are the most popular states for Watco jobs?
What are the most popular categories at Watco?
Watco rating
6.7
Based on 52 frontline employees who took The Breakroom Quiz
237th of 338 rated logistics
Job description
Start a Watco Career and Discover the Difference
Keep the world's supply chain moving. That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and logistics hubs. Whether you're at one of these locations or in a support-services role, there's one thread that ties everyone together. We're all on the same team. One Watco.
Here's what you can expect from Watco:
• Outstanding culture recognized by Forbes and Newsweek
• Competitive compensation and benefits
• Paid on-the-job training with peer trainers
• Training for conductors, engineers, mechanics, and MOW Team Members at Watco's Safe Performance Center
• Leadership and development programs offered through Watco University
• Career advancement opportunities
Job Summary
Pay: $19.00 per hour
Schedule: Monday - Friday from 7:00 A.M. - 3:30 P.M.
Location: 1875 Frebis Ave., Columbus, OH 43206
The Customer Service Representative is responsible for providing timely, professional, and courteous support to customers through phone, email, and in-person interactions. This role ensures accurate documentation and recordkeeping while supporting internal teams to maintain smooth operations. Success in the Customer Service Representative requires strong communication, attention to detail, and a commitment to customer satisfaction.
Essential Duties and Responsibilities
• Respond to customer inquiries via phone, email, and in person, providing timely and professional support
• Provide excellent customer service with patience, courtesy, and professionalism
• Work closely with customers to ensure their satisfaction
• Coordinate incoming orders with internal teams
• Coordinate product delivery with outside carriers
• Prepare accurate documentation and maintain required records
• Perform accurate data entry, including dual verification of critical information when required
• Provide general administrative support, including operating office equipment and maintaining organized files and records
• Read, write, and communicate in English and perform basic math calculations to complete daily tasks accurately
• Learn from feedback, directions, and observations and apply procedures using sound judgment
• Contribute positively as part of a team, taking on additional tasks as needed
• Maintain dependable attendance and consistent performance
• Perform work in compliance with company standards, procedures, and regulatory requirements
• Demonstrate and maintain a working knowledge of Watco Safety and Operating Principles
• Contribute to continuous improvement and operational excellence
• Other duties as assigned
Qualifications
• Proficiency with computers and Microsoft Office
• Successful completion of a pre-employment background check and drug screen
• Ability to communicate effectively, both orally and in writing, providing clear information, explanations, and instructions in a professional manner
• Ability to maintain a high level of attention to detail in all tasks
• Ability to maintain composure and effectiveness during periods of peak workload or frequent interruptions
• Ability to recognize and define problems, identify resources, and implement viable solutions
• Ability to organize work, set priorities, and meet deadlines with minimal supervision
• Sound judgment and ability to work independently when needed
Education
High School or GED equivalent