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60 Warren Cat Product Support Manager Jobs Hiring Near You

Warren CAT

Compact Equipment Spec

Broken Arrow, OK · On-site

$14.25 - $16.75/hr

... Warren CAT retail experience. WHAT YOU'LL NEED: Education * High School Diploma or GED required ... product support solutions. * Proficiency with Microsoft Office applications and CRM systems.

Warren CAT

Engine Technical Communicator II

Odessa, TX · On-site

$33K - $42K/yr

Cat.com, Dealer Product Support Search (DPSS), Service Information Management System (SIMS I) /Continuous Product Improvement (CPI), to diagnose issues and evaluate possible solutions. * Proficient ...

Warren CAT

Engine Technical Communicator II

Odessa, TX · On-site

$33K - $42K/yr

Cat.com, Dealer Product Support Search (DPSS), Service Information Management System (SIMS I) /Continuous Product Improvement (CPI), to diagnose issues and evaluate possible solutions. * Proficient ...

Warren CAT

Technical Communicator II

Abilene, TX

Cat.com, Dealer Product Support Search (DPSS), Service Information Management System (SIMS I) /Continuous Product Improvement (CPI), to diagnose issues and evaluate possible solutions. * Proficient ...

Warren CAT

Used Equipment Manager

Odessa, TX · On-site

Proactively establish effective relationships and support others in achieving high performance ... Understanding of organization and business related products and equipment. * General Computer ...

Warren CAT

Used Equipment Manager

Odessa, TX · On-site

Proactively establish effective relationships and support others in achieving high performance ... Understanding of organization and business related products and equipment. * General Computer ...

Warren CAT

Training Supervisor

Brownfield, TX · On-site

This position requires mastery CAT product knowledge and in-depth skills of the electrical ... and equipment, time management, housekeeping, teamwork, and other topics as outlined by the ...

Warren CAT

Technical Communicator II

Abilene, TX · On-site

Cat.com, Dealer Product Support Search (DPSS), Service Information Management System (SIMS I) /Continuous Product Improvement (CPI), to diagnose issues and evaluate possible solutions. * Proficient ...

Warren CAT

Training Supervisor

Brownfield, TX · On-site

This position requires mastery CAT product knowledge and in-depth skills of the electrical ... and equipment, time management, housekeeping, teamwork, and other topics as outlined by the ...

Warren CAT

Engine Field Tech II

Odessa, TX · On-site

$17.75 - $24.25/hr

Proficient use of basic hand tools, air tools, precision measuring tools and instruments, laptops, diagnostic software and cranes and rigging equipment. * Product knowledge of gas, diesel, electrical ...

Warren CAT

Engine Field Tech II

Odessa, TX

$17.75 - $24.25/hr

Proficient use of basic hand tools, air tools, precision measuring tools and instruments, laptops, diagnostic software and cranes and rigging equipment. * Product knowledge of gas, diesel, electrical ...

Warren CAT

EPG Technical Communicator

Odessa, TX · On-site

Utilizes Caterpillar system resources, such as SIS 2.0, SIS2Go, Remote Services, Product Support CRM (PSCRM), Catdealer.com, Dealer Product Support Search (DPSS), Service Information Management ...

Warren CAT

EPG Technical Communicator

Odessa, TX · On-site

Utilizes Caterpillar system resources, such as SIS 2.0, SIS2Go, Remote Services, Product Support CRM (PSCRM), Catdealer.com, Dealer Product Support Search (DPSS), Service Information Management ...

Warren CAT

Used Merchandising Specialist

Brownfield, TX · On-site

... of equipment and inventory management. DO YOU HAVE WHAT IT TAKES? WHAT YOU'LL DO: · Assist with ... Warren CAT. This will include detailed, quality photos and/or equipment operational walk around ...

Warren CAT

Used Merchandising Specialist

Brownfield, TX · On-site

... of equipment and inventory management. DO YOU HAVE WHAT IT TAKES? WHAT YOU'LL DO: • Assist with ... Warren CAT. This will include detailed, quality photos and/or equipment operational walk around ...

Warren CAT

Training Coordinator

Oklahoma City, OK · On-site

Program Support * Technical Training Liaison: Coordinate with Warren Technical Institute to ensure ... Equipment industries. * Awesome computer skills. * Attention to Detail: Proven ability to manage ...

Warren CAT

Training Coordinator

Lubbock, TX · On-site

Program Support * Technical Training Liaison: Coordinate with Warren Technical Institute to ensure ... Equipment industries. * Awesome computer skills. * Attention to Detail: Proven ability to manage ...

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Warren Equipment Jobs Information

Do workers at Warren CAT get paid breaks?

Yes. Most people get paid breaks.
75% of people say they get paid breaks.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and January 2026.

Does Warren CAT pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
44% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and February 2026.

At Warren CAT, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
81% of people say they have to use vacation days when they’re out sick.
Based on data from 16 people who took the Breakroom Quiz between June 2025 and February 2026.

Is the health insurance from Warren CAT affordable enough for their workers?

Most people say the health insurance costs are okay.
95% of people say the health insurance costs are okay
Based on data from 22 people who took the Breakroom Quiz between March 2025 and February 2026.

Do people get paid time off at Warren CAT?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 17 people who took the Breakroom Quiz between June 2025 and February 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 63% of people with changing schedules find out their shifts one week or less ahead of time.
  • 13% of people with changing schedules find out their shifts two weeks ahead of time.
  • 13% of people with changing schedules find out their shifts three weeks ahead of time.
  • 13% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 8 people who took the Breakroom Quiz between December 2024 and February 2026.

Do workers at Warren CAT worry about hours?

Most people don’t worry about getting enough hours.
81% of people report they don’t worry about getting enough hours.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and February 2026.

Do Warren CAT workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
44% report that they don’t have enough control over which shifts they work.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and November 2025.

How easy is it for Warren CAT workers to change shifts?

Most people find it easy to change shifts.
79% of people report that it’s easy to change shifts if they need to.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it to get time off at Warren CAT?

Most people find it easy to get time off.
92% of people report it’s easy to get time off.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and February 2026.

Do Warren CAT managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
78% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and December 2025.

Do jobs at Warren CAT spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
5% of people report that their job takes up time that they don’t get paid for.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it to take sick days at Warren CAT?

Most people find it easy to take sick days.
89% of people report that it’s easy to take time off if they are sick.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and February 2026.

Is working at Warren CAT good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
80% of people who care for a child or other relative report this is a good place to work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and February 2026.

Do people at Warren CAT feel treated with respect by their managers?

Most people feel treated with respect by their managers.
81% of people say they’re treated with respect by their managers.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people at Warren CAT get to take their breaks without interruption?

Most people get breaks without interruption.
82% of people report that they get to take their breaks without interruption.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and February 2026.

Is it stressful to work at Warren CAT?

Some people feel stressed here.
65% of people say they often feel stressed at work.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people at Warren CAT enjoy their jobs?

Most people enjoy their job.
78% of people report they enjoy their job.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and February 2026.

Do people at Warren CAT recommend working with their team?

Only some people recommend working with their team.
39% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people get enough training when they start at Warren CAT?

Some people didn’t get enough training when they started.
44% of people report they didn’t get enough training when they started working here.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people get support to advance at Warren CAT?

Only some people are given support to advance their career here.
In the last year, 40% of people report not being given support to advance their career here.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people think Warren CAT’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
58% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and February 2026.

Do workers feel well informed about how Warren CAT is doing?

Most people feel well informed about how the company is doing.
88% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and February 2026.

What other companies are hiring for Product Support Manager jobs?

What are the most popular jobs at Warren Cat?

What are the most popular categories at Warren Cat?

Infographic showing various Product Support Manager job openings at Warren Cat in the United States as of August 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 100% Physical job distribution.

Compact Equipment Spec

Warren CAT

Broken Arrow, OK • On-site

$14.25 - $16.75/hr

Full-time

Medical, Dental, Vision, Life

Posted 6 days ago

Warren CAT rating

8.6

Company rating: 8.6 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

31st of 176 rated vehicle equipment hire

Job description

TEAM UP WITH US!
The Compact Equipment Specialist (CES) is a retail store-based, customer-facing equipment sales role located at a singular Cat Compact store. This position is responsible for greeting customers as they enter the store, engaging customers on the equipment lot, understanding their equipment needs, demonstrating equipment and attachments, and guiding customers through the buying, rental, financing, technology onboarding, and ownership process.
The CES serves as the face of the Cat Compact location and is often the first point of contact for walk-in customers, lot traffic, phone inquiries, web leads, rental customers, and referral opportunities. This role is not designed as a traditional outside sales territory position. The primary focus is creating an Easy. Engaged. Exceptional. retail experience that converts store traffic and inbound interest into compact equipment sales, rentals, and long-term customer relationships.
DO YOU HAVE WHAT IT TAKES?
WHAT YOU'LL DO:
Retail Sales & Customer Engagement
  • Greet and engage customers who enter the store, visit the equipment lot, call the location, or submit digital inquiries.
  • Serve as the primary sales resource for walk-in traffic, inbound leads, rental customers, referral opportunities, and local prospects tied to the store.
  • Meet customers at the door, in the showroom, or on the lot and create a professional, approachable retail buying experience.
  • Conduct equipment walk-arounds, product demonstrations, attachment presentations, and feature comparisons.
  • Help customers evaluate equipment options, attachments, technology features, financing alternatives, warranty options, service programs, and total ownership costs.
  • Convert walk-in traffic, lot visits, phone inquiries, web leads, marketing leads, and rental customers into equipment sales opportunities.
  • Prepare quotations, proposals, and sales presentations for compact equipment, attachments, allied products, and related solutions.
  • Follow up on customer inquiries, quotes, demonstrations, and open opportunities with urgency and discipline.
  • Drive adoption and customer onboarding of Caterpillar technology platforms, telematics solutions, digital services, and customer portals to improve ownership experience and customer engagement.

Customer Support & Store Experience
  • Deliver a best-in-class customer experience by coordinating support across sales, rental, parts, service, technology, financing, and product support teams.
  • Resolve customer concerns or coordinate internal resources for timely resolution.
  • Educate customers on financing, warranties, maintenance programs, safety features, Caterpillar technology platforms, and ownership support solutions.
  • Take an active role in assisting with retail merchandising, showroom presentation, equipment lot organization, signage, promotional displays, and customer experience initiatives.
  • Support local store promotions, open houses, customer appreciation events, marketing campaigns, and community engagement activities.
  • Partner with store leadership to improve customer flow, store traffic, lead conversion, retail presentation, and overall Cat Compact customer experience.

Product Knowledge & Equipment Applications
  • Maintain expert knowledge of Caterpillar compact equipment, attachments, rental solutions, allied products, competitive offerings, and related customer applications.
  • Stay current on industry trends, product developments, local market conditions, and compact equipment customer needs.
  • Understand and communicate equipment safety features, operator-assist technologies, jobsite safety benefits, and safe operating practices to customers.
  • Provide application recommendations that improve customer productivity, safety, utilization, and profitability.
  • Promote Caterpillar technology solutions that improve equipment performance, utilization, maintenance visibility, and customer engagement.

Store-Based Lead Management
  • Manage customer information, activities, quotes, opportunities, and follow-up tasks within CRM.
  • Maintain disciplined follow-up with store traffic, inbound leads, rental customers, marketing-generated leads, and digital inquiries.
  • Track competitive activity and local market intelligence that impacts the store and nearby customer base.
  • Collaborate with store leadership to identify local growth opportunities, retail process improvements, and customer experience enhancements.

Cross-Functional Collaboration
  • Work closely with Sales, Rental, Parts, Service, Product Support, Credit, Marketing, Technology, and Operations teams.
  • Coordinate equipment availability, deliveries, financing requirements, rental transitions, product support needs, and customer onboarding activities.
  • Assist with store initiatives designed to increase traffic, improve conversion, grow customer retention, and strengthen the Cat Compact brand.
  • Support company initiatives focused on safety, operational excellence, customer loyalty, and a consistent Warren CAT retail experience.

WHAT YOU'LL NEED:
Education
  • High School Diploma or GED required.

Experience
  • Minimum two (2) years of experience in equipment sales, retail sales, rental operations, construction, agricultural, industrial sales, or related industry.

Skills & Abilities
  • Strong customer greeting, retail engagement, interpersonal, and relationship-building skills.
  • Excellent verbal, written, and presentation skills.
  • Ability to create a welcoming customer experience in the store, showroom, and equipment lot.
  • Proven ability to convert customer traffic, inbound inquiries, and rental activity into sales opportunities.
  • Ability to operate independently while supporting a singular store location and its assigned local market.
  • Strong organizational, follow-up, and time-management skills.
  • Ability to analyze customer needs and recommend practical equipment, rental, technology, financing, and product support solutions.
  • Proficiency with Microsoft Office applications and CRM systems.

Licenses
  • Valid driver's license with acceptable driving record.

Preferred Qualification
  • Bachelor's Degree in Business, Marketing, Construction Management, Engineering, or related field.
  • Experience with Caterpillar products and dealer operations.
  • Experience in compact construction equipment sales, retail equipment sales, or rental operations.
  • Knowledge of equipment financing, leasing, warranty programs, and service support programs.
  • Understanding of construction, landscaping, agriculture, utility, municipal, and small contractor markets.
  • Familiarity with Caterpillar technology platforms, telematics, customer portals, and equipment connectivity solutions.
  • Results Orientation

Core Role Expectation
This is a retail sales position operating from a singular Cat Compact store location. The Compact Equipment Specialist is expected to spend the majority of time engaging customers in the store, on the equipment lot, through inbound sales channels, and during local store activities rather than operating as a traditional outside sales representative assigned to a broad geographic territory. Success is measured by customer experience, conversion of store traffic into equipment sales, technology adoption, store presentation, customer retention, and overall store growth.
WHY WORK WITH US?
  • We like to take care of business and have fun doing it!
  • We offer health, dental, vision, life, and more as a comprehensive benefits package.
  • Don't you want to work with awesome people?

IMPORTANT INFORMATION:
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; and outside weather conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Required travel up to 10%.
This position is considered a safety sensitive position.
The Job description is subject to change by the employer as the needs of the employer and requirements of the job change.
EEO/AA
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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