32 Vicor Customer Support Representative Jobs Hiring Near You

Vicor is a place where engineers see the impact of their work every day. We're an American manufacturer of advanced 48V centric DC-DC converters with industry-leading power and current density, enabling breakthrough power delivery performance. As an engineering-focused company, we provide a hands-on opportunity to further innovate and advance the topologies, control systems, components and packaging of our power modules and the power delivery networks that drive key advancements in AI, electric vehicles, and aerospace.

The Power Electronics Systems Design Engineer will be involved in the definition of new power components, verification testing of new systems, the design and prototyping of test boards and reference designs, development of product collateral such as application notes and tools, and direct customer support, ensuring the successful integration and optimal utilization of Vicor Modules within their systems. The ideal candidate will have extensive experience in power electronics system level design, test and troubleshooting, demonstrated strong leadership skills, and a proven ability to manage critical customer relationships and complex product initiatives.

   Strategic Product Definition: Collaborate proactively with engineering team and field application team to ensure product specifications are aligned with evolving customer needs and market opportunities. Prepare new product proposals and comprehensive design specifications, translating market and customer requirements into technical requirements.
   NPI Process Support: Lead new product development activities, guiding products through the entire NPI process from concept to Release-to-Production (RTP), ensuring on-time delivery and market competitiveness.
   System Validation: Develop system test boards, comprehensive test plans, bench automation, and test results documentation to support system verification, ensuring customer requirements are met. 
   System Design: Provide technical support for the design, development, and implementation of power electronics solutions across the automotive portfolio. Perform detailed electrical and analysis for power electronics solutions targeting high-voltage, bi-directional DC/DC converter applications (e.g., 400V/800V to 12V/48V).
   Customer Design and Integration: Serve as a technical resource between Vicor and its strategic automotive customers. Proactively support the design-in of new and existing products into complex automotive applications, including technical proposals, reference schematics, design reviews, and troubleshooting.
   Model and Tool Development: Define and assist to develop state of the art models and tools to help customers select, design, and optimize their power solutions using Vicor Modules. 
   Market Readiness: Develop and deliver all technical collateral, including datasheets, user guide, reference designs, and application notes, necessary for a successful product launch.
   Technical Training: Develop and deliver technical training material on new products and systems to Field Application Engineers (FAEs) and global sales teams.
   Collaboration: Partner closely with Sales, Marketing, and Engineering teams to ensure seamless project execution and maximum customer satisfaction.

   BSEE required with 3+ years experience in power electronics design and/or applications, MSEE is a plus. 
   Knowledge of the semiconductor automotive market segment, power electronics design experience, and key application areas (powertrain, infotainment, and safety)
   Ability to understand power electrical requirements and define new Vicor power products and systems within auto powertrain, pumps, actuators, motors and compressors, chassis systems, 12/48V architectures, Radar, LIDAR, electronic steering, instrument cluster, UCU's and in cabin electronics.
   Experience in engaging, securing design wins, designing, and troubleshooting with Tier 1 customers.
   Comfortable with lab equipment used in the characterization and design of power supplies and systems (oscilloscopes, DMMs, Network Analyzers, EMI analyzers, loads, sources, etc.).
   Excellent written and verbal communication skills, comfortable presenting at a technical level in front of customers.
   Strong interpersonal skills with ability to interact with customers, sales force, peers and management.
   Ability to handle high pressure customer engagements. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
Vicor is an EO employer - M/F/Veteran/Disability

Salary Range: $98,000 - $103,000
Please note: This range is based on our current market driven pay structures. Individual salaries are determined based upon a variety of factors including but not limited to, a candidates overall qualifications, such as skills, education, and experience as well as company internal equity.