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Valvoline

115 Valvoline Customer Service Advisor Jobs Hiring Near You

Valvoline

Assistant Manager

Columbus, OH · On-site

$21.25/hr

In addition to working on cars and taking care of our guests, you will advise, train, and supervise ... team to ensure excellent customer service through Valvoline's quick, easy, trusted process

Valvoline

Assistant Manager

Newark, OH · On-site

$20.25/hr

In addition to working on cars and taking care of our guests, you will advise, train, and supervise ... team to ensure excellent customer service through Valvoline's quick, easy, trusted process

Valvoline

Assistant Manager

Lewis Center, OH · On-site

$21.25/hr

In addition to working on cars and taking care of our guests, you will advise, train, and supervise ... team to ensure excellent customer service through Valvoline's quick, easy, trusted process

Valvoline

Assistant Manager

Grove City, OH · On-site

$21.25/hr

In addition to working on cars and taking care of our guests, you will advise, train, and supervise ... team to ensure excellent customer service through Valvoline's quick, easy, trusted process

Valvoline

Assistant Manager

Columbus, OH · On-site

$21.25/hr

In addition to working on cars and taking care of our guests, you will advise, train, and supervise ... team to ensure excellent customer service through Valvoline's quick, easy, trusted process

Valvoline

Assistant Manager

Reynoldsburg, OH · On-site

$21.25/hr

In addition to working on cars and taking care of our guests, you will advise, train, and supervise ... team to ensure excellent customer service through Valvoline's quick, easy, trusted process

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Valvoline Jobs Information

What is it like to work at Valvoline?

Valvoline is a company that values innovation, customer satisfaction, and employee growth, fostering a culture of collaboration and continuous improvement. As a leading provider of automotive services and products, Valvoline offers a dynamic work environment with opportunities to work in various roles, from manufacturing and distribution to retail and customer service, with a focus on delivering high-quality products and services. Working at Valvoline may appeal to candidates who are passionate about the automotive industry, enjoy working in a fast-paced environment, and are motivated by opportunities for professional development and advancement.

What makes Valvoline an attractive place to work?

Valvoline is a well-established and reputable company in the automotive and industrial lubricants industry, with a long history of innovation and commitment to quality. The company offers a dynamic work environment that values collaboration, innovation, and employee growth, with opportunities for professional development and advancement in a stable and secure setting. Joining Valvoline can provide individuals with a chance to contribute to the company's mission of delivering high-quality products and services that make a meaningful impact on people's lives and the environment.

Do workers at Valvoline get paid breaks?

No. Most people don’t get paid breaks.
68% of people say they don’t get paid breaks.
Based on data from 56 people who took the Breakroom Quiz between November 2024 and August 2026.

Does Valvoline pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
74% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 72 people who took the Breakroom Quiz between November 2024 and August 2026.

At Valvoline, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
62% of people say they have to use vacation days when they’re out sick.
Based on data from 13 people who took the Breakroom Quiz between June 2025 and July 2026.

Is the health insurance from Valvoline affordable enough for their workers?

Most people say the health insurance costs are okay.
95% of people say the health insurance costs are okay
Based on data from 22 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people get paid time off at Valvoline?

Most people get paid time off work.
82% of people say they get paid time off.
Based on data from 17 people who took the Breakroom Quiz between June 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 56% of people with changing schedules find out their shifts one week or less ahead of time.
  • 33% of people with changing schedules find out their shifts two weeks ahead of time.
  • 9% of people with changing schedules find out their shifts three weeks ahead of time.
  • 2% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 54 people who took the Breakroom Quiz between November 2024 and August 2026.

Do workers at Valvoline worry about hours?

Some people worry about getting enough hours.
38% of people report they worry about getting enough hours.
Based on data from 66 people who took the Breakroom Quiz between November 2024 and August 2026.

Do Valvoline workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
34% report that they don’t have enough control over which shifts they work.
Based on data from 64 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it for Valvoline workers to change shifts?

Some people find it hard to change shifts.
64% of people report that it’s hard to change shifts if they need to.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and January 2026.

How easy is it to get time off at Valvoline?

Most people find it easy to get time off.
67% of people report it’s easy to get time off.
Based on data from 57 people who took the Breakroom Quiz between November 2024 and August 2026.

Do Valvoline managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
69% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 68 people who took the Breakroom Quiz between November 2024 and August 2026.

Do jobs at Valvoline spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 69 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to take sick days at Valvoline?

Some people find it hard to take sick days.
39% of people report that it’s hard to take time off if they are sick.
Based on data from 66 people who took the Breakroom Quiz between November 2024 and August 2026.

Is a Valvoline job good for students?

Most students say this is a good place to work if you’re studying.
89% of students report this is a good place to work if you’re studying.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and January 2026.

Is working at Valvoline good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
67% of people who care for a child or other relative report this is a good place to work.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Valvoline feel treated with respect by their managers?

Most people feel treated with respect by their managers.
69% of people say they’re treated with respect by their managers.
Based on data from 71 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Valvoline get to take their breaks without interruption?

Most people get breaks without interruption.
77% of people report that they get to take their breaks without interruption.
Based on data from 62 people who took the Breakroom Quiz between November 2024 and August 2026.

Is it stressful to work at Valvoline?

Most people feel stressed here.
68% of people say they often feel stressed at work.
Based on data from 76 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Valvoline enjoy their jobs?

Most people enjoy their job.
72% of people report they enjoy their job.
Based on data from 67 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at Valvoline recommend working with their team?

Only some people recommend working with their team.
37% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 78 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people get enough training when they start at Valvoline?

Most people got enough training when they started.
70% of people report they got enough training when they started working here.
Based on data from 74 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people get support to advance at Valvoline?

Most people are given support to advance their career here.
In the last year, 77% of people report being given support to advance their career here.
Based on data from 70 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people think Valvoline’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
63% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 75 people who took the Breakroom Quiz between November 2024 and August 2026.

Do workers feel well informed about how Valvoline is doing?

Only some people feel well informed about how the company is doing.
44% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 72 people who took the Breakroom Quiz between November 2024 and August 2026.

What other companies are hiring for Customer Service Advisor jobs?

What are the most popular jobs at Valvoline?

What are the most popular categories at Valvoline?

Infographic showing various Customer Service Advisor job openings at Valvoline in the United States as of August 2026, with employment types broken down into 34% Full Time, and 66% Part Time. Highlights an 100% Physical job distribution.

Assistant Manager

Valvoline

Columbus, OH • On-site

$21.25/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Valvoline rating

6.0

Company rating: 6.0 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

511th of 545 rated manufacturers

Job description

JOB LOCATION: 1706 W 5th Ave, Columbus, OH, 43212
ALL ROADS LEAD TO THIS OPPORTUNITY
The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent grads, parents, part-time workers, veterans, career changers-who have all found their way to our team. No matter where you've been or what you're looking for, discover how your road leads to Valvoline.
ROLE OVERVIEW: What you'll do to drive success
When you join us as an Assistant Service Center Manager, you are the right hand of the Service Center Manager. You are responsible for taking the lead in helping build a high-performance team capable of differentiating Valvoline Instant Oil Change's (VIOC) service experience from all other providers. In addition to working on cars and taking care of our guests, you will advise, train, and supervise hourly employees and ensure company policies and procedures are executed consistently. You'll be expected to:
  • Perform oil changes and additional car maintenance services, educate guests on vehicle maintenance requirements and ensure that recommended services are reviewed
  • While working on the floor, supervise daily operations of the service center and train new team members
  • Build trust and win repeat, loyal customers by working with your team to ensure excellent customer service through Valvoline's quick, easy, trusted process
  • Develop and maintain efficient weekly work schedules for employees, ensuring optimal coverage, managing schedule conflicts and following labor laws
  • Assist with inventory process, ensuring appropriate product levels and scheduling orders
  • Assist with store audits (ex. Safety, performance, culture). Help maintain a clean, well-organized service center and facilitate a safe and secure working environment
  • Open and close the service center, ensuring all safety and security protocols are followed
  • Lead, and train the team to optimize their development

BENEFITS: What you'll gain to fuel your goals
We're committed to putting our people first in every way possible. That's why we offer a variety of benefits* to help you navigate and advance a better future.
Here's a look at some of our unique benefits:
  • Compensation: Weekly pay of $21.25 per hour
  • Career Acceleration: Hands-on training for the potential to become a Service Center Manager within 12 months.
  • Debt-Free Education: 13 paid credit hours/year at WilmU, covering part-time enrollment over two semesters, and access to a free online university.
  • Life Balance: No late-night hours, holidays off, paid time-off availability, and back-up child and elder care.
  • Health Benefits: Medical, dental, and vision, plus prescription drug coverage with Health Savings Account contributions.
  • Employee Assistance Program (EAP): Quick, free, and confidential well-being support for all areas of life, including personal and work relationships, family, mental health, and legal issues.
  • Employee Perks: Company-provided uniforms and tools, 50% discount on VIOC automotive services, and 401(k) savings plans with a 100% match up to 5%.

QUALIFICATIONS: What you'll need to keep moving forward
From day one, you'll get the hands-on training and support you need to thrive as an Assistant Service Center Manager. All you need to do is bring your positive attitude, attention to detail, and passion for learning-and we'll help you every step of the way.
We seek team members with:
  • 1 year of supervisory experience required (coaching, training, and supervising a team), preferably in a retail or service-related environment
  • Customer service mindset and demonstrated ability to build loyalty while following company procedures
  • Experience in a fast-paced environment and history of making sound judgements under pressure
  • Experience using KPI data to monitor performance, trends, and identify areas for improvement
  • Schedule flexibility (Weekend availability is likely, but we ensure you don't work late nights or holidays)
  • English fluency in reading, writing, and speaking
  • High School Diploma or equivalent

We expect you can:
  • Stand for up to 8 hours, climb stairs, and occasionally lift up to 50 pounds
  • Crouch, bend, twist, and work with your hands above your head
  • Be comfortable working in a non-climate-controlled environment

Wherever you are, wherever you're going, your future starts here. Because given the opportunity and support, we know everyone has something different, meaningful, and exciting to contribute. This is your chance to join a supportive team that's willing to go the extra mile to help you succeed in your own way. So, bring your story, bring your goals, bring yourself-bring what drives you.
*Terms and conditions apply, and benefits may differ depending on location.
Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email ECC@valvoline.com to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

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About Valvoline

Sourced by ZipRecruiter

Valvoline Inc., headquartered in Lexington, Kentucky, US, is an international manufacturer and distributor of automotive oil, additives, and lubricants. Established in 1866 by Dr. John Ellis, Valvoline is recognized as the creator of the world's first high mileage motor oil, advancing as a leader in the automotive lubricant industry ever since. The company's product portfolio incorporates a vast range of motor and industrial oils, lubricants, and automotive maintenance goods. Valvoline’s mission is "to power the success of every team member and business partner by living our culture and values", which stand on a foundation of 'People', 'Performance', 'Innovation' and 'Continuous Improvement'.

Industry

Oil and gas extraction

Company size

5,001 - 10,000 Employees

Headquarters location

Lexington, KY, US

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