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62 Uworld Customer Support Manager Jobs Hiring Near You

UWorld, LLC

Pediatrics / Physician Author

Irving, TX

$163K - $211K/yr

UWorld is excited to invite you to join our dynamic team as a Physician Author for our Pediatrics ... customer support professionals to produce top-notch content while enhancing processes and ...

UWorld, LLC

Social Media Manager

Coppell, TX · Hybrid

... paying customers. Responsibilities * Strategy & Planning: Define and manage the annual social media marketing strategy, serving as the subject matter expert to position UWorld ahead of the ...

Medihill

Technical Support Manager

Bensalem, PA · On-site

This role involves managing day-to-day operations, ensuring high-quality customer service, and continuously improving support processes. The Technical Support Manager will play a critical role in ...

Stax

Customer Support Specialist

Orlando, FL · On-site

$16.75 - $22.50/hr

You will work hand-in-hand with the Customer Support Manager, the Support Team Lead as well as Level 2 and Level 3 Support Agents. Resolving issues will include end-to-end troubleshooting of ...

Nomic

Customer Success & Support Manager

New York, NY · Hybrid

Customer Success & Support Manager Location: New York, NY (Hybrid) | Type: Full-Time | Reports to: Head of Revenue About Nomic Nomic is the domain-specific AI platform for the AEC industry, enabling ...

CPI Security

Customer Support Supervisor

Charlotte, NC · On-site

Reporting to the Customer Support Manager, this role is responsible for managing daily customer support activities including team coverage, workflow triage, employee coaching, performance management ...

Loopy Limited

Customer Support Lead

Griffith, IN · On-site

Collaborate with the Customer Support Manager and Director to help the department succeed. * Take ... on additional projects and responsibilities as needed. What You'll Bring * 2+ years of experience ...

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Infographic showing various Customer Support Manager job openings at Uworld in the United States as of August 2026, with employment types broken down into 85% Full Time, 9% Part Time, and 6% Contract. Highlights an 71% Physical, 9% Hybrid, and 20% Remote job distribution.

Nonclinical Psychiatrist / Psychiatry Physician Author

UWorld

Irving, TX • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description

Psychiatry Physician Authors

UWorld is seeking Psychiatry Physician Authors to write and edit content for our web-based products. Psychiatry Physician Authors will collaborate with a team of physicians, editors, and illustrators to produce high-quality content for our USMLE® Question Banks.

Ideal candidates will follow a schedule that provides a constant balance of clinical and non-clinical work. Physician Authors will update their medical expertise while educating tomorrow's physicians via our innovative and interactive platform. Candidates will partner with some of the brightest minds in education and become a part of UWorld's success story.

If you are looking for a company that is passionate about medical education and provides growth opportunity with a good work/life balance, UWorld is right for you.

Schedule Overview

Physician Authors will work part-time in a hospital-based or outpatient practice and the remainder of the time on a mutually agreed-upon schedule (typically ~25–40% clinical and ~60–75% nonclinical).

Requirements

  • Board certified or eligible MD/DO
  • Exceptional communication skills, superior medical knowledge, and passion for training future physicians
  • High scores on USMLE® Step 1, 2, and 3
  • Prior experience in writing board-style questions, tutoring medical students, or working in an academic institution preferred

Job Responsibilities

  • Develop original content for the USMLE® and other UWorld Question Banks, including writing clinical vignettes and/or comprehensive explanations that follow the UWorld style and are based on examination blueprints and high-yield clinical scenarios
  • Review and revise content written by other team members, providing and receiving feedback with tact and diplomacy, with a focus on accuracy, precision, readability, and educational value
  • Work with medical illustration team to create original high-yield images and figures highlighting important medical concepts or disease processes
  • Collaborate with interdisciplinary team of physicians, editors, illustrators, IT/customer support professionals, and others to produce content, improve processes, develop new features, and respond to user feedback
  • Manage time effectively while multitasking and contributing to a collaborative and laid-back work environment
  • Complete other tasks as requested

Benefits

  • Competitive compensation (contingent on experience)Paid time off (based on sliding scale according to hire date and work hours), parental leave, bereavement, and 8 hours of volunteer time
  • A generous paid holiday schedule
  • Comprehensive benefits package (medical, vision, dental, life, disability and pet insurance)
  • 401(k) plan for retirement with 5% employer matching (eligibility after 90 days of employment)
  • Annual professional and career development opportunities available
  • Social Committee that offers an inclusive environment to get to know coworkers in a fun way
  • Daily on-site group fitness classes

At UWorld, we believe strength is derived from the talents, ideas, and experiences of a diverse workforce. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other protected class. UWorld is proud to be an equal opportunity employer providing a drug-free workplace. If you have a disability or special need that requires accommodation, please let us know.

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