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60 Us Oncology Network It Support Specialist Jobs Hiring Near You

The US Oncology Network

IT Support Coord II

Blacksburg, VA · On-site

$18.50 - $25.25/hr

Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and ... Qualifications Associates Degree in Information Technology, related field, or equivalent work ...

The US Oncology Network

IT Support Coord II

Blacksburg, VA · On-site

$18.50 - $25.25/hr

Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and ... Qualifications Associates Degree in Information Technology, related field, or equivalent work ...

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US Oncology Jobs Information

What are the key skills and qualifications needed to thrive as an IT Support Specialist, and why are they important?

To thrive as an IT Support Specialist, you need strong problem-solving abilities, knowledge of computer systems and networks, and typically an associate’s degree or relevant certifications such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is essential. Excellent communication, patience, and customer service skills help you effectively assist users and de-escalate technical frustrations. These skills ensure quick resolution of technical issues, minimize downtime, and maintain user satisfaction in any organization.

What are some typical challenges IT Support Specialists face when troubleshooting user issues, and how are these usually addressed?

IT Support Specialists often encounter challenges such as diagnosing vague or intermittent technical problems, supporting users with varying levels of technical proficiency, and managing multiple urgent requests at once. These challenges are typically addressed by following systematic troubleshooting procedures, utilizing remote support tools, and maintaining clear, patient communication with users. Collaboration with other IT team members and continuous learning about evolving technology trends also help specialists resolve complex issues efficiently.

What does an IT Support Specialist do?

An IT Support Specialist is responsible for assisting users with technical issues related to computer systems, software, and hardware. They troubleshoot problems, provide solutions, and often help set up or maintain technology equipment within an organization. Their duties can also include installing and configuring software, managing user accounts, and ensuring network connectivity. IT Support Specialists play a crucial role in keeping an organization's technology running smoothly and efficiently.

What is the difference between It Support Specialist vs Network Technician?

AspectIt Support SpecialistNetwork Technician
CertificationsCompTIA A+, Network+ (often)CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, cabling, routers, switches
Employer & Industry UsageIT departments, tech support companiesTelecommunications, enterprise networks

While both roles support IT infrastructure, an It Support Specialist primarily assists end-users with hardware and software issues, whereas a Network Technician focuses on maintaining and troubleshooting network hardware and infrastructure. The certifications and work environments overlap but differ in technical focus, making each role essential in different aspects of IT support.

Do workers at US Oncology get paid breaks?

Sometimes. Only some people get paid breaks.
43% of people say they don’t get paid breaks.
Based on data from 30 people who took the Breakroom Quiz between March 2025 and March 2026.

Does US Oncology pay people when they’re sick?

Yes. Most people get paid when they’re sick.
76% of people say they would get paid if they were sick but scheduled to work.
Based on data from 37 people who took the Breakroom Quiz between May 2025 and May 2026.

At US Oncology, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
97% of people say they have to use vacation days when they’re out sick.
Based on data from 35 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from US Oncology affordable enough for their workers?

Most people say the health insurance costs are okay.
91% of people say the health insurance costs are okay
Based on data from 32 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get paid time off at US Oncology?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 35 people who took the Breakroom Quiz between May 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 48% of people with changing schedules find out their shifts one week or less ahead of time.
  • 19% of people with changing schedules find out their shifts two weeks ahead of time.
  • 10% of people with changing schedules find out their shifts three weeks ahead of time.
  • 24% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 21 people who took the Breakroom Quiz between November 2024 and September 2025.

Do workers at US Oncology worry about hours?

Most people don’t worry about getting enough hours.
95% of people report they don’t worry about getting enough hours.
Based on data from 75 people who took the Breakroom Quiz between November 2024 and September 2025.

Do US Oncology workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
42% report that they don’t have enough control over which shifts they work.
Based on data from 62 people who took the Breakroom Quiz between November 2024 and September 2025.

How easy is it for US Oncology workers to change shifts?

Most people find it easy to change shifts.
80% of people report that it’s easy to change shifts if they need to.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and September 2025.

How easy is it to get time off at US Oncology?

Most people find it easy to get time off.
77% of people report it’s easy to get time off.
Based on data from 35 people who took the Breakroom Quiz between May 2025 and May 2026.

Do US Oncology managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
96% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 70 people who took the Breakroom Quiz between November 2024 and September 2025.

Do workers at US Oncology do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
84% of people report that they don’t do extra unpaid work.
Based on data from 76 people who took the Breakroom Quiz between November 2024 and September 2025.

How easy is it to take sick days at US Oncology?

Most people find it easy to take sick days.
81% of people report that it’s easy to take time off if they are sick.
Based on data from 36 people who took the Breakroom Quiz between May 2025 and May 2026.

Is working at US Oncology good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
80% of people who care for a child or other relative report this is a good place to work.
Based on data from 44 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at US Oncology feel treated with respect by their managers?

Most people feel treated with respect by their managers.
81% of people say they’re treated with respect by their managers.
Based on data from 36 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at US Oncology get to take their breaks without interruption?

Most people get breaks without interruption.
70% of people report that they get to take their breaks without interruption.
Based on data from 30 people who took the Breakroom Quiz between March 2025 and March 2026.

Is it stressful to work at US Oncology?

Most people feel stressed out here.
73% of people say they often feel stressed out at work.
Based on data from 40 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at US Oncology enjoy their jobs?

Most people enjoy their job.
90% of people report they enjoy their job.
Based on data from 39 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at US Oncology recommend working with their team?

Only some people recommend working with their team.
41% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 41 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get enough training when they start at US Oncology?

Some people didn’t get enough training when they started.
46% of people report they didn’t get enough training when they started working here.
Based on data from 37 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get support to advance at US Oncology?

Only some people are given support to advance their career here.
In the last year, 43% of people report not being given support to advance their career here.
Based on data from 37 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people think US Oncology’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 36 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers feel well informed about how US Oncology is doing?

Only some people feel well informed about how the company is doing.
42% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 38 people who took the Breakroom Quiz between May 2025 and May 2026.
What other companies are hiring for It Support Specialist jobs?
What are the most popular jobs at Us Oncology Network?
What are the most popular categories at Us Oncology Network?
IT Support Coordinator

IT Support Coordinator

The US Oncology Network

Fairfax, VA • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 8 days ago

US Oncology rating

7.5

Company rating: 7.5 out of 10

Based on 103 frontline employees who took The Breakroom Quiz

181st of 864 rated healthcare providers

Job description

Overview
Are you looking for a career and not just a job in the Medical field? Virginia Cancer Specialists, an affiliate of McKesson Specialty Health and US Oncology, a leader in Cancer care, is seeking a Full Time On-Site IT Support Coordinator. GREAT BENEFITS INCLUDE: Medical, Dental, Vision, Paid Holidays, and 401(k).
SCOPE : Provides technical systems support by troubleshooting and resolving routine system issues and requests. Assists in network and end user support by answering calls, documenting incidents, and requests for service, setting up user accounts, and assisting user with answering questions. Supports and adheres to the US Oncology Compliance Program, including the Code of Ethics and Business Standards.
Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES:
--Assist in creating new employee accounts in multiple technical systems
-Provides basic systems maintenance to ensure accounts are active, updated and terminated when needed.. Escalates non-routine issues to next level of support.
-Documents and maintains records of systems account audits quarterly, network issues, support, vendor communications.
-May assist coworkers with trouble shooting technical computer systems operations including maintenance and upgrades.
-May set up and delete user ID's and passwords in practice management systems and submits requests to the appropriate support desk.
-Work chart messages, emails, and phone calls related to problem solving for all levels of VCS staff.
-Provide refresher training on the technical systems as needed/requested.
- Provide additional support to IT team projects and roll outs, as needed
Qualifications
MINIMUM QUALIFICATIONS: High School Degree with an affinity for Information Technology required. Prior computer network experience a plus. Excellent customer service skills required. A valid driver's license and personal transportation. Hands on knowledge of Microsoft Office Suite applications highly desired.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Requires vision and hearing corrected to normal range.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment requiring frequent interaction with practice management and staff.
Join us at Virginia Cancer Specialists, where meeting and exceeding the needs of our patients is our primary goal!
The US Oncology Network is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

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