4 Unum Customer Relations Representative Jobs Hiring Near You

Job Posting End Date: July 14

When you join the team at Unum, you become part of an organization committed to helping you thrive.

Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:

• Award-winning culture

• Inclusion and diversity as a priority

• Performance Based Incentive Plans

• Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability

• Generous PTO (including paid time to volunteer!)

• Up to 9.5% 401(k) employer contribution

• Mental health support

• Career advancement opportunities

• Student loan repayment options

• Tuition reimbursement

• Flexible work environments

*All the benefits listed above are subject to the terms of their individual Plans.

And that's just the beginning...

With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!

General Summary:This position is responsible for providing HR solutions designed to help achieve business objectives for multiple large, complex business areas and/or Corporate Staff areas. This position is accountable for understanding business priorities, assessing business issues impacting organizational effectiveness, identifying appropriate solutions, and supporting the implementation of selected solutions aligned to support business priorities.

Principal Duties and Responsibilities

• Develops HR strategies and provides strong influence to ensure action plans that are aligned to and drive achievement of business objectives for large/complex business or corporate staff areas. This will be accomplished by leveraging and integrating the key organizational levers; performance management, compensation, staffing & selection, rewards & recognition, employee development & learning, talent management, including leadership development & succession planning, and employee relations information.
• Assumes a leadership role in enabling the organization to identify the need for change and effectively implementing change management strategies. This would include stakeholder analysis, communication strategy, visible change advocacy and developing measurements of success.
• Ensure Enterprise-wide HR strategies and programs are aligned with the needs of the business by ensuring that business needs are understood in HR and that the business understands enterprise-wide HR strategies.
• Proactively uses metrics to assess and monitor organizational effectiveness as a key lever in building and implementing plans.
• Work across the organization to ensure strategies and solutions for a particular business area are aligned with broad business and corporate priorities and approaches.
• May perform other duties as assigned.

Job Specifications

• 8-10 years experience in the field of HR, with a strong knowledge of all HR functions as key business levers
• Demonstrated success as an internal consultant
• Strong influencing skills
• Strong organizational, presentation and data analysis skills
• Demonstrated project management skills
• Strong ability to think strategically and successfully implement solutions
• Skilled as a facilitator and in solution development
• Demonstrated success in working with senior management, relationship development/management and executive coaching
• Demonstrated change management expertise
• Strong collaboration skills and ability to deliver results through others
• Ability to maintain appropriate balance between business demands and priorities of the HR organization
• Ability to manage multiple, competing priorities
• Strong service orientation
• Innovative with a bias for simplicity
• This role requires approximately 25% travel.
• Ability to adhere to a hybrid working schedule as outlined by company policy, including increased in-office attendance based on business need.

~IN1

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Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.

Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.

The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.

$114,100.00-$215,700.00

Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.

Company:

Unum