Service Writer
Austin, TX · On-site
If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals. As a Service Writer, you will be responsible for service and ...
United Rentals
120 United Rentals Service Writer Jobs Hiring Near You
Service Writer
Austin, TX · On-site
If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals. As a Service Writer, you will be responsible for service and ...
Service Writer - CES
$21.40 - $30.85/hr
If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals. As a Service Writer - Customer Equipment Solutions (CES ...
Service Writer - CES
$21.40 - $30.85/hr
If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals. As a Service Writer - Customer Equipment Solutions (CES ...
Service Writer
Austin, TX · On-site
If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals! As a Service Writer, you will be responsible for service and ...
Service Writer
Austin, TX · On-site
If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals! As a Service Writer, you will be responsible for service and ...
Service Writer
Oakdale, PA · On-site
If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals! As a Service Writer, you will be responsible for service and ...
Service Writer
Oakdale, PA · On-site
If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals! As a Service Writer, you will be responsible for service and ...
If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals. As a Service Writer, you will be responsible for service and ...
If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals. As a Service Writer, you will be responsible for service and ...
If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals. As a Service Writer, you will be responsible for service and ...
If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals. As a Service Writer, you will be responsible for service and ...
Service Writer - CES
$21.40 - $30.85/hr
If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals! As a Service Writer - Customer Equipment Solutions (CES ...
Service Writer - CES
$21.40 - $30.85/hr
If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals! As a Service Writer - Customer Equipment Solutions (CES ...
Service Writer
Ridgefield, NJ · On-site
$24.05 - $36.05/hr
If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals! As a Service Writer, you will be responsible for service and ...
Service Writer
Ridgefield, NJ · On-site
$24.05 - $36.05/hr
If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals! As a Service Writer, you will be responsible for service and ...
Service Writer
$24.05 - $36.05/hr
If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals. As a Service Writer, you will be responsible for service and ...
Service Writer
$24.05 - $36.05/hr
If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals. As a Service Writer, you will be responsible for service and ...
If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals. As a Service Writer - Customer Equipment Solutions (CES ...
If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals. As a Service Writer - Customer Equipment Solutions (CES ...
Service Writer - CES
Cordova, TN · On-site
If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals! As a Service Writer - Customer Equipment Solutions (CES ...
Service Writer - CES
Cordova, TN · On-site
If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals! As a Service Writer - Customer Equipment Solutions (CES ...
Service Writer - CES
$21.40 - $30.85/hr
If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals. As a Service Writer - Customer Equipment Solutions (CES ...
Service Writer - CES
$21.40 - $30.85/hr
If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals. As a Service Writer - Customer Equipment Solutions (CES ...
Service Writer - CES
Moline, IL · On-site
$21.40 - $30.85/hr
If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals! As a Service Writer - Customer Equipment Solutions (CES ...
Service Writer - CES
Moline, IL · On-site
$21.40 - $30.85/hr
If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals! As a Service Writer - Customer Equipment Solutions (CES ...
If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals! As a Service Writer, you will be responsible for service and ...
If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals! As a Service Writer, you will be responsible for service and ...
If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals! As a Service Writer - Customer Equipment Solutions (CES ...
If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals! As a Service Writer - Customer Equipment Solutions (CES ...
Mechanic, Service Writer, Parts
Wyandanch, NY · On-site
$25 - $55/hr
Service Writer / Service Admin * Parts Associate Why Join CTOS? * Monday-Friday schedule ... Industry leader in truck sales, rentals, service, parts, and equipment customization Apply today ...
New
Quick apply
Mechanic, Service Writer, Parts
Wyandanch, NY · On-site
$25 - $55/hr
Service Writer / Service Admin * Parts Associate Why Join CTOS? * Monday-Friday schedule ... Industry leader in truck sales, rentals, service, parts, and equipment customization Apply today ...
New
Mechanic, Service Writer, Parts
Wyandanch, NY · On-site
$25 - $55/hr
Service Writer / Service Admin * Parts Associate Why Join CTOS? * Monday-Friday schedule ... Industry leader in truck sales, rentals, service, parts, and equipment customization Apply today ...
New
Quick apply
Mechanic, Service Writer, Parts
Wyandanch, NY · On-site
$25 - $55/hr
Service Writer / Service Admin * Parts Associate Why Join CTOS? * Monday-Friday schedule ... Industry leader in truck sales, rentals, service, parts, and equipment customization Apply today ...
New
Branch Manager -Truck Rentals
Portland, OR · On-site
... United Rentals, you'll be the leader of a major business enterprise. You'll have the opportunity to hire and motivate an amazing team in various roles, from sales and service to maintenance and ...
Branch Manager -Truck Rentals
Portland, OR · On-site
... United Rentals, you'll be the leader of a major business enterprise. You'll have the opportunity to hire and motivate an amazing team in various roles, from sales and service to maintenance and ...
Branch Manager -Truck Rentals
Portland, OR · On-site
... United Rentals, you'll be the leader of a major business enterprise. You'll have the opportunity to hire and motivate an amazing team in various roles, from sales and service to maintenance and ...
Branch Manager -Truck Rentals
Portland, OR · On-site
... United Rentals, you'll be the leader of a major business enterprise. You'll have the opportunity to hire and motivate an amazing team in various roles, from sales and service to maintenance and ...
... United Rentals, you'll be the leader of a major business enterprise. You'll have the opportunity to hire and motivate an amazing team in various roles, from sales and service to maintenance and ...
... United Rentals, you'll be the leader of a major business enterprise. You'll have the opportunity to hire and motivate an amazing team in various roles, from sales and service to maintenance and ...
United Rentals Jobs Information
What are the key skills and qualifications needed to thrive as a Service Writer, and why are they important?
To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.
How does a Service Writer typically collaborate with technicians and customers throughout a repair order?
A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.
What does a Service Writer do?
A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.
What is the difference between Service Writer vs Service Advisor?
| Aspect | Service Writer | Service Advisor |
|---|---|---|
| Credentials | High school diploma; some certifications preferred | High school diploma; certifications like ASE may be beneficial |
| Work Environment | Auto repair shops, dealerships | Auto repair shops, dealerships |
| Job Role | Records customer vehicle issues, writes repair orders | Discusses vehicle issues with customers, recommends repairs |
| Customer Interaction | Primarily administrative, minimal technical discussion | High customer interaction, technical explanations |
Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.
What is it like to work at United Rentals?
United Rentals operates in a fast-paced, customer-centric environment that emphasizes teamwork, innovation, and growth. The company's structure is divided into various departments, including operations, sales, and customer service, which work together to provide equipment solutions to customers across various industries. Working at United Rentals may appeal to individuals who value a dynamic work environment, opportunities for career advancement, and the chance to contribute to a leading equipment rental company.
What other companies are hiring for Service Writer jobs?
What are the most popular jobs at United Rentals?
What are the most popular categories at United Rentals?
Other
Medical, PTO
Posted 21 days ago
Job description
Great company. Great people. Great opportunities.
If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals. As a Service Writer, you will be responsible for service and maintenance related administrative duties. These duties include but are not limited to work order completion, technician time tracking, warranty recovery and preventive maintenance currency.
You are also responsible for scheduling, maintaining equipment files, processing service related invoices, handling customer inquiries and keeping the service department informed with respect to service bulletins and general information. What you'll do: Work Order Completions, such as opening and closing work orders with accurate information Technician Time Reporting, ensure all paid hours available for work are recorded accurately and timely Ensure that all tasks eligible for warranty are created and submitted for warranty Monitor warranty reporting to ensure that all claims are properly brought to closure Run Preventive Maintenance reports and schedule work as appropriate to maintain a high level of fleet currency Handle equipment maintenance related issues with a high sense of urgency Keep Management informed of customer concerns Ensure all service-related invoices are properly coded within the correct General Ledger Other duties assigned as needed Requirements: High School diploma or equivalent Valid driver's license with acceptable driving record 1 - 2 years experience in a shop or service environment Basic computer skills Attention to detail Ability to multi-task in a busy environment High sense of urgency with respect to customer service Superior customer service, teamwork and verbal/written communication skills This position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures. Why join us.
We don't just "talk the talk!" We're an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer: Paid Parental Leave United Compassion Fund Employee Discount Program Career Development & Promotional Opportunities Additional Vacation Buy Up Program (US Only) Early Wage Access through Payactiv (US Hourly Only) Paid Sick Leave An inclusive and welcoming culture Explore our comprehensive U.S. benefit offerings For Canadian benefits, click here United Rentals, Inc
is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance. At United Rentals, we proudly hire active duty members, veterans, reservists, and their families
The values that define your service-leadership, discipline, integrity, and teamwork-are the same values that drive our success. With many veterans already part of our team, we're ready to help you transition into a rewarding career. United Rentals consists of a wide variety of roles with different duties and responsibilities.
The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability. Apply