United Rentals

120 United Rentals Service Writer Jobs Hiring Near You

As a Class A CDL Driver at United Rentals, your goal will be to deliver equipment to our customers ... Superior customer service, teamwork and verbal/written communication skills * Ability to frequently ...

Power & HVAC Mechanic

Columbus, OH

$23.50 - $31.75/hr

As a Power HVAC Mechanic (Service Tech II) within the Power/HVAC division at United Rentals, you'll ... Superior customer service, teamwork and verbal/written communication skills * Valid driver ...

As an Equipment Associate at United Rentals, you will perform a variety of manual tasks to ensure ... apps Superior customer service, teamwork, and verbal/written communication skills Diligent ...

As a Fleet Tech - Field Service at United Rentals, you will transport 8' wide Mobile Storage ... and verbal/written communication skills Ability to frequently lift items up to 45 lbs. This ...

Power & HVAC Mechanic

Columbus, OH

$23.50 - $31.75/hr

As a Power HVAC Mechanic (Service Tech II) within the Power/HVAC division at United Rentals, you'll ... written communication skills Valid driver's license with acceptable driving record Ability to ...

Superior customer service, teamwork and verbal/written communication skills * Ability to frequently lift items up to 45 lbs. This position is deemed Safety Sensitive for purposes of United Rentals ...

As an Equipment Associate at United Rentals, you will perform a variety of manual tasks to ensure ... Superior customer service, teamwork, and verbal/written communication skills * Diligent attention ...

Power & HVAC Mechanic

Columbus, OH

$23.50 - $31.75/hr

As a Power HVAC Mechanic (Service Tech II) within the Power/HVAC division at United Rentals, you'll ... Superior customer service, teamwork and verbal/written communication skills * Valid driver ...

Diesel Mechanic

Dublin, OH · On-site

$24 - $31.75/hr

Superior customer service, teamwork and verbal/written communication skills * Ability to frequently lift items up to 45 lbs. This position is deemed Safety Sensitive for purposes of United Rentals ...

Sales Intern (Paid)

Grove City, OH · On-site

$14 - $19/hr

... United Rentals. We have an excellent opportunity for a branch Sales Intern who is ready to grow ... on customer service excellence. You will leave this role with invaluable skills and industry ...

Diesel Mechanic

Groveport, OH

$23.75 - $31.25/hr

... service, teamwork and verbal/written communication skills Ability to frequently lift items up to 45 lbs. This position is deemed Safety Sensitive for purposes of United Rentals' policies and ...

Diesel Mechanic

Dublin, OH

$23.50 - $31.25/hr

... service, teamwork and verbal/written communication skills Ability to frequently lift items up to 45 lbs. This position is deemed Safety Sensitive for purposes of United Rentals' policies and ...

Diesel Mechanic

Groveport, OH

$24.50 - $32.25/hr

Superior customer service, teamwork and verbal/written communication skills * Ability to frequently lift items up to 45 lbs. This position is deemed Safety Sensitive for purposes of United Rentals ...

Diesel Mechanic

Dublin, OH

$23.50 - $31.25/hr

Superior customer service, teamwork and verbal/written communication skills * Ability to frequently lift items up to 45 lbs. This position is deemed Safety Sensitive for purposes of United Rentals ...

Diesel Mechanic

New Albany, OH

$24 - $31.75/hr

Superior customer service, teamwork and verbal/written communication skills * Ability to frequently lift items up to 45 lbs. This position is deemed Safety Sensitive for purposes of United Rentals ...

Diesel Mechanic

Groveport, OH · On-site

$24.50 - $32.25/hr

Superior customer service, teamwork and verbal/written communication skills * Ability to frequently lift items up to 45 lbs. This position is deemed Safety Sensitive for purposes of United Rentals ...

Diesel Mechanic

Groveport, OH · On-site

$24.50 - $32.25/hr

Superior customer service, teamwork and verbal/written communication skills * Ability to frequently lift items up to 45 lbs. This position is deemed Safety Sensitive for purposes of United Rentals ...

CDL B Driver - ROS

Grove City, OH

$19.75 - $24.75/hr

Reliable Onsite Services, a division of United Rentals, the largest equipment rental company in the ... Superior customer service, teamwork, and verbal/written communication skills * Basic knowledge of ...

Diesel Mechanic

Groveport, OH · On-site

$23.75 - $31.25/hr

... service, teamwork and verbal/written communication skills Ability to frequently lift items up to 45 lbs. This position is deemed Safety Sensitive for purposes of United Rentals' policies and ...

CDL B Driver - ROS

Grove City, OH

$19.75 - $24.75/hr

Reliable Onsite Services, a division of United Rentals, the largest equipment rental company in the ... Superior customer service, teamwork, and verbal/written communication skills * Basic knowledge of ...

Showing results 21-40

United Rentals Jobs Information

What are the key skills and qualifications needed to thrive as a Service Writer, and why are they important?

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

How does a Service Writer typically collaborate with technicians and customers throughout a repair order?

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

What does a Service Writer do?

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.

What is the difference between Service Writer vs Service Advisor?

AspectService WriterService Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be beneficial
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Job RoleRecords customer vehicle issues, writes repair ordersDiscusses vehicle issues with customers, recommends repairs
Customer InteractionPrimarily administrative, minimal technical discussionHigh customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

What is it like to work at United Rentals?

United Rentals operates in a fast-paced, customer-centric environment that emphasizes teamwork, innovation, and growth. The company's structure is divided into various departments, including operations, sales, and customer service, which work together to provide equipment solutions to customers across various industries. Working at United Rentals may appeal to individuals who value a dynamic work environment, opportunities for career advancement, and the chance to contribute to a leading equipment rental company.
Infographic showing various Service Writer job openings at United Rentals in the United States as of May 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 99% Physical, and 1% Remote job distribution.

Full-time

PTO

Posted 7 days ago


Job description

Great company. Great people. Great opportunities.

DRIVER CDL A


If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals!

As a Class A CDL Driver at United Rentals, your goal will be to deliver equipment to our customers in a safe, timely, efficient and courteous manner. At the same time, you will have the opportunity to advance your career and contribute to our company's tremendous success and unparalleled growth. Frequently interacting with our customers, you will serve as a company ambassador and will provide exceptional customer service. And since we're local, you'll be home every night. 

What you'll do:

  • Drop off and pick up equipment for customers

  • Operate construction equipment, such as semi-trucks and trailers ("low boys") consistent with DOT classification CDL-A

  • Adhere to all safety requirements particular to equipment including Federal Motor Carrier Safety Regulations

  • Maintain driver’s logs and complete pre-trip inspections

  • Suggest additional equipment and supplies customers may need

  • Other duties assigned as needed

Requirements:

  • Valid Class A CDL with acceptable driving record

  • High School Diploma or GED

  • Minimum of 2 years DOT regulated Commercial Driving Experience

  • Superior customer service, teamwork and verbal/written communication skills

  • Ability to frequently lift items up to 45 lbs

  • Basic knowledge of construction equipment and safe driving procedures

  • Diligent attention to safety

This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.

Why join us?

We don’t just “talk the talk!” We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2023) that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:

  • Paid Parental Leave

  • United Compassion Fund

  • Employee Discount Program

  • Career Development & Promotional Opportunities

  • Additional Vacation Buy Up Program (US Only)

  • Early Wage Access through Payactiv (US Hourly Only)

  • Paid Sick Leave

  • An inclusive and welcoming culture

Learn more about our full US benefit offerings here.

United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance.

At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewarding career.

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.