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Summary:
This position is responsible for providing analysis, quality and accuracy of employee data. Researches and corrects human resources related data to ensure data integrity and eliminate errors through downstream processing. Runs queries and performs audits to support risk, audit and data privacy compliance. Completes data changes and data validation activities to support the HR function. Experience with iNFOR and ServiceNow is preferred.
Responsibilities:
1. HR Systems Data - Responsible for HR Services Systems data maintenance (organizational level information) and analysis. Responsible for validation of data and data audits while maintaining a high level of confidentiality. Identifies and corrects incomplete, improperly formatted and/or incorrect data through final review and approval of system workflow. Maintains various database information; provides tracking; processes data for reporting and updating/entering information for reporting purposes. Responds promptly and provides frequent updates to keep the user informed of status.
2. Audit and Compliance - Performs data maintenance/validation and data corrections as necessary to for HR Services support. Assists with maintaining the integrity of various HR related databases to retrieve accurate and timely information.
3. Measurement & Analysis - Identifies a business or process problem and options for solving problem (root causes). Applies analytical skills to process problem and report results. Measures and evaluates process improvement initiatives. Reports information necessary to inform decision makers. Utilizes basic statistical concepts, tools and techniques and maintains awareness of advanced topics.
4. Problem Solving & Implementation - Develops recommendations with supporting facts for best course of action to increase accuracy and efficiency regarding employee data and to ensure accurate personnel records. Assist with testing and data conversion regression testing from HR Systems.
5. Case Management - Respond and resolve Tier II cases from Employee Services regarding employee data changes. Review and approve requested data changes to ensure compliance and adherence to established business processes.
6. Tools, Methodologies & Technologies - Effectively utilizes new and existing tools, methodologies and technologies to solve business problems and provides solutions that enhance operations, capabilities and competitiveness.
Other Information
Other information:
Education Requirements:
• Bachelor's degree or equivalent.
Licensure/Certification Requirements:
• None required.
Professional Experience Requirements:
• If a Bachelor's degree: No prior experience required.
• If an Associate's degree: Four (4) years of relevant experience.
• If a High School diploma or GED: Eight (8) years of relevant experience.
Knowledge/Skills/and Abilities Requirements:
• Demonstrated ability to interface with both internal and external business partners and act as liaison when needed. Strong team facilitation, process improvement, data analysis, quality assurance skills. Excellent organization skills, strong attention to detail, and process oriented. Proficient with Excel. Excellent interpersonal skills including written and oral communication. Ability to identify and resolve exceptions and to interpret data. Demonstrated ability to maintain a confidential work environment, including handling issues with discretion and good judgment. Ability to manage workload and achieve results with minimal supervision.
Job Details
Legal Employer: NCHEALTH
Entity: Shared Services
Organization Unit: HR Systems Operations & Reporting
Work Type: Full Time
Standard Hours Per Week: 40.00
Salary Range: $26.85 - $38.61 per hour (Hiring Range)
Pay offers are determined by experience and internal equity
Work Assignment Type: Hybrid
Work Schedule: Day Job
Location of Job: US:NC:Morrisville
Exempt From Overtime: Exempt: Yes
This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.
Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.