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61 Ttec Healthcare Customer Service Representative Jobs Hiring Near You

Credit Solutions LLC

Customer Service Representative

$16.50 - $22.25/hr

If you have experience in healthcare billing and finance and want a career where you can actually make a difference , apply today! Customer Service Representatives enjoy a competitive wage plus ...

RN Express

Healthcare Customer Services Rep

Valhalla, NY · On-site

$16.75 - $22.75/hr

... representative as appropriate. • Document in the computer system all members' issues and ... Healthcare expr & have provided 'customer service' to people, but don't have to be in a call ...

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TTEC Jobs Information

Do workers at TTEC get paid breaks?

Yes. Most people get paid breaks.
81% of people say they get paid breaks.
Based on data from 67 people who took the Breakroom Quiz between August 2025 and August 2026.

Does TTEC pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
52% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 61 people who took the Breakroom Quiz between August 2025 and August 2026.

At TTEC, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
39% of people say they have to use vacation days when they’re out sick.
Based on data from 61 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from TTEC affordable enough for their workers?

Most people say the health insurance costs are okay.
68% of people say the health insurance costs are okay
Based on data from 41 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at TTEC?

Most people get paid time off work.
92% of people say they get paid time off.
Based on data from 72 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 33% of people with changing schedules find out their shifts one week or less ahead of time.
  • 32% of people with changing schedules find out their shifts two weeks ahead of time.
  • 16% of people with changing schedules find out their shifts three weeks ahead of time.
  • 20% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 92 people who took the Breakroom Quiz between November 2024 and August 2026.

Do workers at TTEC worry about hours?

Some people worry about getting enough hours.
34% of people report they worry about getting enough hours.
Based on data from 32 people who took the Breakroom Quiz between August 2025 and August 2026.

Do TTEC workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
63% report that they don’t have enough control over which shifts they work.
Based on data from 32 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it for TTEC workers to change shifts?

Most people find it hard to change shifts.
71% of people report that it’s hard to change shifts if they need to.
Based on data from 104 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to get time off at TTEC?

Some people find it hard to get time off.
60% of people report it’s hard to get time off.
Based on data from 60 people who took the Breakroom Quiz between August 2025 and August 2026.

Do TTEC managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
39% of people say their manager changes their shift schedule at the last minute.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and August 2026.

Do jobs at TTEC spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to take sick days at TTEC?

Most people find it easy to take sick days.
69% of people report that it’s easy to take time off if they are sick.
Based on data from 64 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a TTEC job good for students?

Most students say this is a good place to work if you’re studying.
90% of students report this is a good place to work if you’re studying.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and September 2025.

Is working at TTEC good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
35% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at TTEC feel treated with respect by their managers?

Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 65 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at TTEC get to take their breaks without interruption?

Most people get breaks without interruption.
86% of people report that they get to take their breaks without interruption.
Based on data from 72 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at TTEC?

Most people feel stressed here.
82% of people say they often feel stressed at work.
Based on data from 72 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at TTEC enjoy their jobs?

Only some people enjoy their job.
37% of people report they don’t enjoy their job.
Based on data from 59 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at TTEC recommend working with their team?

Only some people recommend working with their team.
64% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 74 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at TTEC?

Some people didn’t get enough training when they started.
49% of people report they didn’t get enough training when they started working here.
Based on data from 72 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at TTEC?

Only some people are given support to advance their career here.
In the last year, 65% of people report not being given support to advance their career here.
Based on data from 69 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think TTEC’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
81% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 62 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how TTEC is doing?

Most people don’t feel well informed about how the company is doing.
73% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 71 people who took the Breakroom Quiz between August 2025 and August 2026.

What other companies are hiring for Healthcare Customer Service Representative jobs?

What are the most popular jobs at Ttec?

What are the most popular categories at Ttec?

Infographic showing various Healthcare Customer Service Representative job openings at Ttec in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 55% Physical, 8% Hybrid, and 37% Remote job distribution.

Healthcare Customer Service Representative-(Remote)

Advanced psychiatry associates

Newark, NJ • Remote

$23.50 - $26.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago

Job description

As a Healthcare Customer Service Expert, you will be the first point of contact for patients needing home healthcare services. Typical phone calls range from interactions with customers who need basic information or to help those with more complex requests.
In this role, you will work in a remote high-volume call center environment and receive/respond to approx. 60-65 incoming calls per day from providers, referral sources and patients. You will collect clinical and demographic information and enter it into our Advanced Psychiatry Associates portal.
Hiring for multiple positions!
Location 100% Remote
Hourly Rate - $23.50/hr - $26.50/hr + Monthly Bonus Incentive opportunity
Training & Nesting Period 4 to 6 Weeks
Training & Nesting Hours Monday Friday 9:00am 5:30pm EST
Available Shift After Training & Nesting: Monday - Friday, 11:30AM - 8:00PM EST
This role is for you if:
You can demonstrate excellent empathy and the patience to deal with difficult callers or complex requests.
You have strong attention to detail.
You can comply with all company policies, including HIPAA/PHI.
You strive to meet/exceed individual performance goals in the areas of: Call Quality, Attendance, Adherence, and other Contact Center objectives.
You are fun to work with! We are looking for team members who bring joy to the work they do.
Qualifications:
High School Diploma or GED.
Minimum 2 years Customer Service experience in a call center environment.
Minimum 1 year of experience working in the healthcare or medical industry with medical terminology.
Ability to navigate dual monitors and multiple applications.
Intermediate keyboarding abilities (at least 30 WPM, data entry while active listening).
Basic PC & Search Engine abilities (for example: use the mouse to click, troubleshooting, working with Microsoft Office, opening a browser, using a search engine, bookmarking a site, and navigating the use of back/forward buttons).
Internet Requirements:
Speeds: 2mb/10mb upload and 10mb/25mb download or higher
High-speed Internet: Fiber or Cable connection required
DSL, Satellite, Wireless and Hotspot are prohibited due to poor connections
While working, required to hardwire with an ethernet cable
What we offer:
Starting Pay for external hires is $23.50 / hour + Monthly Incentive Bonus Opportunity. The pay range included in this posting reflects future growth / earning potential.
Full range of benefits including Health, Dental and Vision with HSA Employer Contributions and Dependent Care FSA Employer Match
Generous PTO, 401K Savings Plan, Paid Parental Leave, and more
Advancement Opportunities, professional skills training, and tuition reimbursement
Walgreens Discount - receive up to 25% off eligible items
Great culture with a sense of community

Advanced Psychiatry Associates is a full-service psychiatric facility
that offers a wide range of mental health services. Individuals who live
in Northern and Southern California are encouraged to visit one of our
facilities and talk to the staff to discover what treatment options may
be available to them. The staff at the facility offer genetic testing,
medication management, psychotherapy, and counseling services to all of
their patients. Treatment options for anxiety, depression, bipolar
disorder, and ADD/ADHD are also available. The professional staff have
many years of experience and are capable of providing each patient with
the highest quality of individualized care to ensure they can live life
to the fullest and maintain the quality of life they desire.

Apply