Trilogy Excursions
Trilogy Excursions

51 Trilogy Human Resources Manager Jobs Hiring Near You

... management services. The program prioritizes individuals with severe mental illness, Murphy Class ... Collaborate with CCSO and internal Trilogy team to identify, outreach, and connect with referrals ...

... at Trilogy. The Program Manager will provide direct clinical supervision and coaching for team ... Monitor and adjust employee schedules and allocate resources accordingly to ensure enough clinical ...

Recovery Counselor (Reentry)

Chicago, IL · On-site

$22.89 - $26.32/hr

... management services. The program prioritizes individuals with severe mental illness, Murphy Class ... Collaborate with CCSO and internal Trilogy team to identify, outreach, and connect with referrals ...

... at Trilogy. The Program Manager will provide direct clinical supervision and coaching for team ... Monitor and adjust employee schedules and allocate resources accordingly to ensure enough clinical ...

... at Trilogy. The Program Manager will provide direct clinical supervision and coaching for team ... Monitor and adjust employee schedules and allocate resources accordingly to ensure enough clinical ...

Recovery Counselor (CST Emerald)

Chicago, IL · On-site

$22.89 - $26.32/hr

He/she/they will complete case management tasks with clients within a shared caseload. The Recovery ... Provide psychoeducation, medication training and monitoring to clients according to Trilogy policy

Recovery Counselor (CST Carbon)

Chicago, IL · On-site

$22.89 - $26.32/hr

He/she/they will complete case management tasks with clients within a shared caseload. The Recovery ... Provide psychoeducation, medication training and monitoring to clients according to Trilogy policy

Recovery Counselor (CST Mercury)

Chicago, IL · On-site

$22.89 - $26.32/hr

He/she/they will complete case management tasks with clients within a shared caseload. The Recovery ... Provide psychoeducation, medication training and monitoring to clients according to Trilogy policy

Recovery Counselor (ACT Cedar)

Chicago, IL · On-site

$22.89 - $26.32/hr

He/she/they will complete case management tasks with clients within a shared caseload. The Recovery ... Provide psychoeducation, medication training and monitoring to clients according to Trilogy policy

They will complete case management tasks with clients within a shared caseload. The Recovery ... Provide psychoeducation, medication training and monitoring to clients according to Trilogy policy

Recovery Counselor (CST Mercury)

Chicago, IL · On-site

$22.89 - $26.32/hr

He/she/they will complete case management tasks with clients within a shared caseload. The Recovery ... Provide psychoeducation, medication training and monitoring to clients according to Trilogy policy

Recovery Counselor (CST Emerald)

Chicago, IL · On-site

$22.89 - $26.32/hr

He/she/they will complete case management tasks with clients within a shared caseload. The Recovery ... Provide psychoeducation, medication training and monitoring to clients according to Trilogy policy

Recovery Counselor (ACT Cedar)

Chicago, IL · On-site

$22.89 - $26.32/hr

He/she/they will complete case management tasks with clients within a shared caseload. The Recovery ... Provide psychoeducation, medication training and monitoring to clients according to Trilogy policy

Recovery Counselor (CST Carbon)

Chicago, IL · On-site

$22.89 - $26.32/hr

He/she/they will complete case management tasks with clients within a shared caseload. The Recovery ... Provide psychoeducation, medication training and monitoring to clients according to Trilogy policy

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Showing results 1-20

Guest Experience Manager (1006923982)

Trilogy Excursions

Lahaina, HI • On-site

$80K - $87K/yr

Other

This job post has expired today. Applications are no longer accepted.


Job description

Description
Lead the Team That Creates Lifelong Memories
At Trilogy Excursions, every unforgettable adventure begins long before our guests step aboard. We're looking for an energetic, hospitality-driven Guest Experience Manager to lead our Reservations & Guest Experience Team and help deliver exceptional service from the very first inquiry.
If you're passionate about developing people, solving problems, improving processes, and creating world-class guest experiences, we'd love to meet you.
What You'll Do
  • Lead and inspire our Reservations & Guest Experience Team
  • Elevate every guest interaction across phone, email, text, chat, and online platforms
  • Coach and develop a high-performing hospitality team
  • Improve booking conversion, guest satisfaction, and service quality
  • Lead guest recovery efforts and turn challenges into memorable experiences
  • Partner with Sales, Marketing, Operations, and Finance to ensure a seamless guest journey
  • Drive continuous improvement through technology, analytics, and innovation

Requirements
We're Looking For
  • 5+ years of hospitality, tourism, guest services, or reservations experience
  • 3+ years of leadership or management experience
  • A natural coach who enjoys building strong, engaged teams
  • Excellent communication and problem-solving skills
  • A passion for hospitality and creating exceptional guest experiences